OneWorld Timetables
 

Same here; very frustrating. I use the 'offline' tool, the OneWorld Timetables, to search for available flights/routing. They can be imperfect too, but at least you have a guide to flights.

The tool has a bug not finding availability on any QF flights operated by Jetconnect (which is most of the trans-tasman flights).

NRT-DEL non-stop not showing
 

Can't seem to pull-up the JL749 (NRT-DEL, non-stop) in the ow Plan and Book page. I check dozens of dates (for Jan/Feb 2016).

However, when check same flight on Flight Search page, it does show! :mad:

This online xONEx tool is so buggy that it is borderline being useless. Anyone else having same problem?

Yes with loads of routes

Yes I have been immensely frustrated by this in helping a friend make a booking. Very annoying.

Any ideas how to get this (and other issues) fixed (or at least let oneworld know so that someone can decide to do nothing)?

IIRC, I emailed oneworld some years ago about some issue (can't remember what) so it used to be possible but the current website has no contact information at all that I can find. All the obvious contact information on the website just sends you to the individual airline sites. I did find one of the FAQs that had a reference to 'use the link to the enquiry form below' ..... but somewhat inevitably, there was nothing 'below'. There seems to be no way to contact oneworld at all (no phone #, no email, no form) short of randomly guessing email addresses that might work ("[email protected]", "[email protected]" etc.). Anybody have any suggestions? I can try calling the AA EXP desk and see if they can figure out an AA "oneworld liaison" who might be able to help. As it is, the online tool is virtually unusable (at least for some of us) - what a way to run a business.

I suppose oneworld isn't really a business ... they just do a bit of marketing and optional coordination for their clients. I would be surprised if they employed more than ten people directly.

Perhaps try contacting Qantas? After all they are the ones who miss out on bookings due to the bug.

There are indeed more than 10 people.

Anyone had troubles recently pricing an itinerary with BA as the ticketing carrier?

While I mention that, the tool was also having trouble displaying any BA Flights on or after 1st January 2016.

Nope
I was pricing up an itinerary just this morning - first flight BA CPT-LHR in July'16. Gets right through to the Homeland Security information page (which is the final step before BA gives you the PNR for the itinerary and instructs you to phone its office in the country of origin to pay - assuming the US is in the itinerary of course)

I've been trying all week with JNB-xLHR-DXB as my first two segments (BA/QF) and no dice. Won't show any flights beyond 31/12 and won't price the itinerary.

Tried again with CPT-LHR and same deal. This time, the tool won't show any flights even in December.

Sigh.

You must be doing something wrong, because I was easily able to price up this DONE4 itinerary JNB-xLHR-DXB-DOH-LAX-HKG-JNB. First flights are BA & QF in March '16; all-in cost ~ZAR71,600

What is your proposed itinerary? There might be something in it that is causing you this grief.

JNB-xLHR-DXB-xLHR-DFW-xPHX-xANC-xPHX-ORD-MIA-xDFW-SYD-AKL-PER-CBR-SYD-JNB

Best I can think of is the AKL-PER service which is seasonal (though I've obviously selected the flight on a date it is operating) that is causing troubles.

YGM

I was able to set up your itinerary using the online tool; it priced up OK and seemed perfectly OK
So I don't understand why you are having the difficulties you are having
Perhaps try clearing your cookies and stuff like that, or maybe use a different browser (I find the tool seems to work better using Chrome rather than InternetExplorer)

Thanks for the PM. I've been using Chrome across two different OS'es to try and price this out. This morning I thought I'd give Edge a shot. No dice.

Then, the itin you sent across priced fine.

Strange.

Best I can tell, when I selected AA79 for LHR-DFW segment, the tool kept telling me Business Class wasn't offered on this flight and I had been upgraded to First. That sounded a bit odd to me and maybe that's why it wasn't pricing correctly? Now when I select the same flight for my date, there's no such message.

The last few times I've tried to use the tool it seems to randomly change dates on some segments (causing impossible connections and an error message) at the point of trying to get the price.

Unavailable Flights
 

On Expertflyer there is D9 on both BA flights for JNB-LHR, but online tool cannot find flights.

Why so difficult?

What date(s) are you looking at? Are you looking at codeshares or the prime flights?

Access to true BA flights has never seemed to be an issue. Well known though you cannot book any codeshares in the tool.

I've seen the online tool show zero inventory on BA and JL flights (prime) when in fact there is availability via expertflyer and the AA RTW desk. Most recently, for JNB-LHR this coming weekend (I've not checked the online tool today but did a few days ago).

I just checked Sabre. Flight is fully sold out on Saturday the 5th in all cabins. Sunday at 8:20 has D4. I got the same options on portal...

I could have made it clearer that the site/portal has generally shown availability but I've learned to check expert flyer if it shows none because some of those times it turns out there is some. I've not looked for or spotted any patterns.

Hi all, i'm trying to book a phx - flg flight as part of DONE3 ticket, but the RTW planner tool wouldn't show this airport when i typed in the code, even though i know that AA flies this route through American Eagles. When searching the route through normal AA and OW website the airport code and flight does show up as normal. Does this mean that this route is excluded from the RTW route or is this simply a bug with the planner? thanks in advance

It is yet another bug.

I recall, back in the days when it was possible, I filled out the feedback form on the Oneworld Web Site asking why some airports were missing - the very helpful reply was along the lines of "yes, some airports are missing":rolleyes:

Thanks for the quick reply. Luckily my company requires us to book through our approved travel agent, which, as useless as they usually are in most cases (sometimes they're more clueless than me the client), is a good way to sidestep this problem.

PHX-ANC-PHX for Jan-Feb 2017
 

Does AA still offer non-stop flights any more?

Recalled it used to be all year round for PHX-ANC-PHX. Now couldn't find it in any booking class on ow web site AND aa dot com.

This tool is becoming increasingly buggy.

Yes, it's still in the system. Currently showing as AA653 through to 1 June.
Doesn't help much when a lot of flights use the same number for multiple sectors and they keep changing numbers around.

The tool does not show anything close to 100% of oneworld flights.

Further, if you are looking for flights in A class [from an AONEx or a DONEx], AA has recently started zeroing out that bucket on longer flights to discourage upgraders of various shades from taking the inventory. It is quite annoying for people buying any kind of international J ticket with domestic AA feed.

Also, since even discount international A tickets usually book into full fare F on the domestic sector, it is a bit annoying that one of the most expensive fares of all (AONEx) requires booking into A class ... /end rant.

Another theory would be that AA simply prefers that the xONEx fares would disappear?

Consider ticketing in JNB and NRT stories...

Happy wandering

Fred

Thanks to Gardyloo, with link below:
http://www.flyertalk.com/forum/onewo...continued.html

QF flights operated by jetconnect are again available on the oneworld RTW tool. Yay!

Is this a new one?

It only appears after I fill in segment 8.

http://i.imgur.com/ykJYwk0.png

It's an annoying one because I can't remove the city from my itinerary: the "back to the map" link doesn't work until you delete the errors. But if you change it out of a surface sector you get a different error. Eventually by changing the sectors around it to and from surface sectors it cleans itself up.

Also, no Jet Connect flights loaded, as far as I can see.

there is/used to be a rule preventing 2 trans-continental Australian flights

Yes, that rule exists. Which is why I made it a surface sector.

Hmm, I am trying to add a direct segment BNE-AKL in the tool, but no flights are showing up. Such a flight exists in the flight search operated by JetConnect, but the tool is only showing indirect flights for the days I've checked (~July 2017). Weird thing is that the date popup on the tool colours the days dark blue to indicate there should be a direct flight...but after the search there is none. :confused:

I had the same problem for SYD-CHC.

sounds like the bug has reverted :(

Does anyone have any ideas on why these two itineraries are priced very differently by the online RTW tool? Tested both of these just now:

• USD 3778 ($2991 base + $787) - LONE5 - Routing: Johannesburg - Sao Paulo - Buenos Aires - Santiago - Easter Island - Tahiti - Auckland - Sydney - Shanghai - Hong Kong - Delhi - Tokyo - Bangkok - Amman - Vienna - London - Mauritius
• USD 2784 ($2038 base + $746) - LONE5 - Routing: Johannesburg - Sao Paulo - Santiago - Easter Island - Santiago - Buenos Aires - Dallas/Ft. Worth - Beijing - Hong Kong - Delhi - Tokyo - Bangkok - Amman - Istanbul - London - Mauritius

Both start on JJ8163 from JNB to SAO and touch 5 continents. Shouldn't the base fare be the same? Thank you for any insight! 🙌

Yes, it should be the same. My guess is that your DFW is a transit and a bug in the software is pricing it as an LONE4.

Buy the cheap one and change it later. ;)