I guess most of the ATW itineries the AA ATW agents see are ex TC1, so the USD125 applies generally in their perception. (i.e. Most of the time they are correct in citing this.)

Have you put that specific TC2/TC3 part of the rules to them?

Changes to the first segment of AA issued xONEx's require re-issuing, irrespective of what the rules state.

I have been led to believe this is because the SABRE system cannot cope otherwise.

Wirelessly posted (BlackBerry8900/4.6.1.114 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

What does their 'systems' or what they 'want' to do have to do with their legal obligations and what the written rules say. It does seem that the legally and by the rules the first segment is changeable.

I guess if you wish to deal with AA; you'll will have to work it out with them.

Irrespective of anything, they will re-issue. If you are not commencing in TC1 you should not have to pay a USD125 fee; but you'll have to convince AA of that.

There's nothing further I can post on this matter.

Do you know if there are OW partners who do not charge?

I did a change before the 10% discount went away...no charges...AA was very helpful.

Has anyone done a change after the 10% went away?

I tried and failed. The problem is that they will need to reissue against the new rules/rates. Now that is not too much of a problem if you want to change a ticket for which the price has not risen. In my case (bought the ticket 10 months ago) it would mean an additional ZAR3500,-.

The $125,- fee is not required if the flight is only a date/carrier change.

AA has more problems than Amadeus based carriers like BA. CX has issues too and I do not know about JAL.

Mind you: I am just basing this on my own experience. Not an expert.

The AA systems have problems with D/AONEx's anyways. A lot of people cannot retrieve their itinerary online.

This is going to be a big problem for anyone that has purchased xONEs during the 10% sale period with AA. Just been dealing with AA DUB on a post 10% DONE3 (ex ICN) date change. As suggested above they are claiming I need to reissue and now pay the 10% fare difference. Interestingly they dont seem to be charging me the $125 reissue fee. I have pointed out to them the rules at the time of purchase clearly state for TC2/3 there should be no charge for time date/change. They claimed that there is some rule I had missed so I asked them to send me that rule and I would be happy to pay.

Got a reply today saying "Unfortunately, for security reasons, American Airlines can not give out confidential IATA rules to passengers". While reply is utter nonsense (and most lilkely violating multuple consumer protection laws) I am not sure what my next move can be. I am reluctant to pay but unless I do something I will end up with the 5% no show penalty. Though of perhaps just contacting CX and trying to get the date change through (since they have 1st segment) and hope it jsut goes through but suspect the 001 ticket number will create problems.

There is no charge for re-issuance before departure as the rules you stated. Changes to first segment requires ticket re-issuance and repricing using current fare/rules. This is an IATA rule applying to all international fares.@:-) It is in IATA ticketing manual, not in fare rules.

The only way around it is to make many confusing changes so that the ticket agent will make a mistake.

I'm a bit confused about what exact changes to the first segment will require this reissuance.

I note, for example, that after the sale expired, CX has reconfigured their ICN - HKG flight schedule (cancelled flight 417 and reaccomodated us on flight 415).

In this circumstance, does AA need to reissue our tickets? If so, how exactly is the extra 10% finessed away? If AA doesn't need to reissue our tickets, could someone please explain why/why not?

Thanks in advance!

I'd like to understand this better as well.

We have an ex-ICN DONE4 starting in January 2010 where the first flight was the now-cancelled CX ICN-HG flight. I thought at the time that 10:15 AM was too early, and now it's been cancelled and we've been switched to the 8:50 AM flight. (The afternoon flight won't let us make our connections HKG-SYD-CHC.)

Our TA thinks we can decide later if we want to change the ICN-HKG flight, and if so, do it without penalty (e.g., to take the afternoon flight and add an extra overnight in HKG). I've not had any experience changing the first flight of a RTW ticket.

Duplicate post.

It should be fine as your first segment was canceled.@:-)

The ticket should still be re-issued. CX will add INVOL to the fare calc line without fee or re-pricing, although this should cover your first segment and connection only. Note this requires manual pricing and may take a few hours. For same day flight, sometimes they will take care of it at the airport, just accept the original ticket and manually check you in.

Just became a lot more than 10% if you need to reissue

http://www.flyertalk.com/forum/onewo...ricing-up.html

Would be working on keeping those flights