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Old Oct 14, 2008 | 3:07 am
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XONEX Transit Hotel Policy

Airlines to provide hotel accomodation while passenger on direct transit requires a layover over 8 hours is less common nowadays. But just on my last trip with Gulf Air they actually provided accomodation as my transit time is over 10 hours (J Class).

I am now having one LONE4 tickets with AA. On my itinerary I am required to be in JFK and HKG both for 22 hours transit and the itinerary read as LAS X JFK X HKG DPS HKG...etc. 20 hours in JFK and 22 hours in HKG. Will AA provide accomodation in JFK and, will CX provide accomodation in HKG? Or it only applies to DONEX or AONEX passengers?

Please share your transit hotel experience, and if you know any transit hotel policy for all the airlines please share with us. I know there are gurus around. Thank you guys.
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Old Oct 14, 2008 | 3:53 am
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Such accommodation comes under the heading "Passenger Expenses" and are not permitted for xONEx. (That includes First, Business and Economy classes).

(Transits are 24 hours or less).

Look here: http://www.oneworld.com/content/libr...rule_sheet.pdf

0. APPLICATION AND OTHER CONDITIONS
...<snip>...
Passenger Expenses – Not permitted.
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Old Oct 14, 2008 | 5:07 am
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Originally Posted by serfty
Such accommodation comes under the heading "Passenger Expenses" and are not permitted for xONEx. (That includes First, Business and Economy classes).

(Transits are 24 hours or less).

Look here: http://www.oneworld.com/content/libr...rule_sheet.pdf
M......That is not very fair. In the Condition of Carriage of CX, they did not state clearly about this situation......Anybody have any official reply from OneWorld carriers regarding the transit issue?
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Old Oct 14, 2008 | 5:14 am
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The answer is clearly no, as pointed to by serfty.
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Old Oct 14, 2008 | 5:52 am
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Originally Posted by IC6A
M......That is not very fair. In the Condition of Carriage of CX, they did not state clearly about this situation......Anybody have any official reply from OneWorld carriers regarding the transit issue?
They will absolutely not pay for a transit hotel.
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Old Oct 15, 2008 | 5:07 am
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The yield to airlines in L, D or A class on xONEx tickets is minimal compared with point to point tickets. Whilst there is fat to burn on full fare tickets (eg in J class) they can encourage you on their carrier by special deals with hotels - they will still make good money. But the heavily discounted fares will offer no incentive to the airlines to do anything other than offer your bum a seat.
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Old Oct 15, 2008 | 2:47 pm
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Note that while no hotel for regular ops and scheduled transits (personally I think that is eminently fair), most airlines will provide the full J or F irregular op hotel and meal allowance to A and D tickets (doesn't help much for LONEx though). This can be quite lavish if you are hit with irregular ops (e.g. IB when it still had F provided me with dinner voucher for USD 150 due to overnight delay; hotel was quite impressed, they had never seen any airline do such a voucer, figured I was some sort of VIP and upgraded my free airline hotel room to the Presidential Suite and including a free bottle of champagne that came with the suite).
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Old Oct 15, 2008 | 2:56 pm
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Originally Posted by number_6
Note that while no hotel for regular ops and scheduled transits (personally I think that is eminently fair), most airlines will provide the full J or F irregular op hotel and meal allowance to A and D tickets (doesn't help much for LONEx though).
I don't see why it wouldn't help for economy tickets. I have found that airlins can be quite reasonable for economy when probs occur. Even on a BNE-SYD which turned around due to weather in Sydney, QF happily paid out for a night at the sofitel, taxis, breakfast et al

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Old Oct 15, 2008 | 7:55 pm
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Irregular ops are completely different from voluntarily chosen flights.
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Old Oct 16, 2008 | 2:31 am
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Originally Posted by Dave Noble
I don't see why it wouldn't help for economy tickets. I have found that airlins can be quite reasonable for economy when probs occur. Even on a BNE-SYD which turned around due to weather in Sydney, QF happily paid out for a night at the sofitel, taxis, breakfast et al
Ahhh, the delights of a full service carrier. When ZL cancelled the last ABX-SYD flight last Friday, all they offered pax was a re-book to the next ZL flight (next morning). Find your own place to sleep, get your own meals, walk 5 miles into town to find that place to sleep (or get your own taxi).
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Old Oct 16, 2008 | 3:59 am
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Originally Posted by christep
Irregular ops are completely different from voluntarily chosen flights.
Yes! The whole point is we are forced to have the 23 hours transit time because there is no other flight within the 23 hours!!Especially HKG DPS sector there is only one flight per day! I have read CX Condition of Carriage very carefully and they would provide hotel accomodation but no OneWorld condition or booking class condition mentioned. Sad that no courtesy from the so called "full service" carrier any more. And more sadly, some of the passenger even believe it is right thing to do for passengers to have class-leveled service valued by "yield".--Should I rightly point out that is against the basic moral spirit of service industry?
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Old Oct 16, 2008 | 4:05 am
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I'm afraid you're living in some sort of dream world. If they only flew to Bali once a week should they put you in a hotel for 6 nights? If the schedules don't work for you then choose another airline.

Moreover, your contract is with AA, not CX.
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Old Oct 16, 2008 | 4:23 am
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I guess the OP does not like the answers here.

My suggestion is that if they want the benifits of "Passenger Expenses" then they anti up for a fare where "Passenger Expenses" may be included or at the very least not specifically excluded (like xONEx's).
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Old Oct 16, 2008 | 6:32 am
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Originally Posted by IC6A
Yes! The whole point is we are forced to have the 23 hours transit time because there is no other flight within the 23 hours!!Especially HKG DPS sector there is only one flight per day! I have read CX Condition of Carriage very carefully and they would provide hotel accomodation but no OneWorld condition or booking class condition mentioned. Sad that no courtesy from the so called "full service" carrier any more. And more sadly, some of the passenger even believe it is right thing to do for passengers to have class-leveled service valued by "yield".--Should I rightly point out that is against the basic moral spirit of service industry?
Nobody is forcing you to structure your flights in this way. As serfty (and others) have mentioned, you are travelling on a DEEPLY discounted fare. Try repricing your itinerary using normal published fares (which allow for Passenger Expenses) and you will be paying a hell of a lot more $$$$, more than a hotel room would cost you.

Dave
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Old Oct 16, 2008 | 6:43 am
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Originally Posted by IC6A
Yes! The whole point is we are forced to have the 23 hours transit time because there is no other flight within the 23 hours!!Especially HKG DPS sector there is only one flight per day!
However, there are multiple JFK-HKG flights, and a decent connection is possible. (Using CX889 JFK-HKG would give you a 2,5 hour stopover) So why should CX provide accomodation because you choose to have a long stopover?
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