FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   oneworld (https://www.flyertalk.com/forum/oneworld-411/)
-   -   Questions for official oneworld representative, oneworld4u (https://www.flyertalk.com/forum/oneworld/802404-questions-official-oneworld-representative-oneworld4u.html)

oneworld4u Jun 26, 2008 2:49 am

Earthman: I've asked the folks at MA to look into the issues you and the thread have highlighted and let me have their comments. oneworld4u

pandaperth Jun 26, 2008 2:53 am

Change of Wording on Technical Rule Sheet
 
I have just noticed the following change on the technical rule sheet (at least I don't recall seeing this wording before), which would seem to settle the issue of using city codes instead of airport codes


A minimum of 3 and a maximum of 16 segments, including surface segments between any 2 airports, are permitted for the entire journey.
(their emphasis)

Mwenenzi Jun 26, 2008 3:00 am


Originally Posted by pandaperth (Post 9940190)
I have just noticed the following change on the technical rule sheet (at least I don't recall seeing this wording before), which would seem to settle the issue of using city codes instead of airport codes

(their emphasis)

Yes its different. I have the pdf oneworld_explorer_rule_sheet_03-06-08.pdf (down loaded 5 Mar 08), and that text "between any 2 airports", is not included.

oneworld4u:- What is the meaning of this rule change ??

christep Jun 26, 2008 4:36 am

The key question is whether it is possible still to ticket OW tickets using city names rather than specific airports, or has the whole concept of co-terminals just been ditched as well as part of this so-called improvement that is e-ticketing?

Earthman Jun 26, 2008 7:39 am


Originally Posted by oneworld4u (Post 9940182)
Earthman: I've asked the folks at MA to look into the issues you and the thread have highlighted and let me have their comments. oneworld4u

Thanks Oneworld4u-theres quite a few of us that will be looking foward to their comments and more importantly a speedy resolution regarding the apparent malev disappearing flight manifests and consequent non posting of flights or only half posting of miles and program renewal points to other one world carrier program's.

Wasabi Tofu Jun 26, 2008 8:48 pm


Originally Posted by christep (Post 9940368)
The key question is whether it is possible still to ticket OW tickets using city names rather than specific airports, or has the whole concept of co-terminals just been ditched as well as part of this so-called improvement that is e-ticketing?

Just my thought, IMHO.

How did they charge airport taxes for co-terminals/cities in old days ?
For example, LHR and LGW have different taxes, NRT and HND have different taxes.
In old days, taxes are collected at airport, so little problem, probably ?
In these days, taxes are collected at ticketing.

A highest tax among co-terminals/cities can be charged ?
Anyway, some tricks are needed to handle this.

I don't have any concrete opinion. Just a thought.

christep Jun 26, 2008 9:12 pm

I think they charge on the basis of the highest of the co-terminals. I'm travelling much, much less these days so it's been a while since I had any sort of ticket using co-terminals, but not so long ago that the taxes were collected at the airport! Last time I did it would have been about 3 years ago when I had part of a DONE4 (issued by CX in Taipei) open-dated as LHR-WAS-NYC-HKG where what I ended up flying was LHR-BWI//IAD-EWR//JFK-HKG. This caused absolutely no problems at all at the time.

But now we have the "progress and convenience" of e-ticketing, which as far as I am concerned, as it is currently implemented, is actually all about the profits and convenience of the airlines and is a major step backwards for the customer.

simongr Jun 26, 2008 10:50 pm

I have heard that the OWE rules will be changing on July 10 - is there truth to this?

christep Jun 27, 2008 12:09 am

Can't see anything about the rules, but the fares ex-Asia (excl Japan & Indonesia) are going up on 1 July for various OW fares. As notified by CX in HK:
Code:

oneWorld Circle Pacific and Circle Asia and South West Pacific Fare Revise         

Please be advised that fare levels of oneworld Circle Pacific Explorer Fare
and oneworld Circle Asia and SWP Explorer Fare will be revised effect
01 July 2008.

1. Fare increase Ex Asia (except Japan/Indonesia)

2. Introduce Circle Pacific fare ex Cambodia/Vietnam

            Circle Asia & SWP Fare        OW Circle Pacific
Country    Fare Basis  Revised Fare    Fare Basis  Revised Fare
Hong Kong    AAS17          58940          ACIR29SA      72030
(HKD)        AAS13          51040          ACIR26        67600
7.78676                                    ACIR22        55410
            DAS17          41380          DCIR29SA      50440
            DAS13          35750          DCIR26        47340
                                          DCIR22        38810
            LAS17          21640          LCIR29SA      28870
            LAS13          18970          LCIR26        27090
                                          LCIR22        22200

Thank you for your attention.

There are also increases of 10+% on ex-LHR economy fares (and 5% on F), and on various other routes (e.g. ex-Thailand up 10% in F&J, 7% in Y) on the same date.

moa999 Jun 27, 2008 12:14 am

http://www.qantas.com.au/agents/dyn/qf/news/200806/0683

provides more on the above - looks like xONEx changes only in Aus, NZ and China/ HK


Oneworld and Global Fare Changes 27 June 2008
Effective 01 July 2008 changes have been made to the following Oneworld and Global fares product.

Changes
- increases to fares ex Australia / New Zealand / China
- Ekaterinburg (Asian Russia) to be treated as part of Europe-Middle East

Airfares
Oneworld Explorer Fares (AONE*/DONE*/L#ONE*)
Global Explorer Fares (AGLOB*/DGLOB*/L#GLOB*)
Oneworld Circle Trip Explorer Fares (AONEWC*/ DONEWC*/ L#ONEWC*)

--------------------------------------------------------------------------------------------------

Changes
- increases to all fares except ex Australia / South America / Japan / Indonesia
- introduction of fares ex Cambodia and Vietnam
- Paragraph 4.b,B amended to read "for -CIR29SA fares, one Pacific crossing must be to/from Chile/Argentina"

Airfares
Oneworld Circle Pacific Fare (ACIR**/DCIR**/LCIR**)

----------------------------------------------------------------------------------------------------------------

Changes
- increases to all fares except ex Australia / Japan / Indonesia
- clarification that for the purposes of this rule, surface segments are "between any two airports"

Airfares
Oneworld Circle Asia and South West Pacific Fare (AAS13/17/ DAS13/17/ LAS13/17


To avoid the fare increase bookings created prior 01 July 2008 must be ticketed by 11 July 2008.
I think the clarification on "between any two airports" clearly means that surface segments between city airports definitely count

henkybaby Jun 30, 2008 5:27 am

Price increases and rule changes
 
Dear OW4U,

I am currently on my first AONE6 ex MRU and in the process of ordering my second to continue travelling directly after this one is finished. I am now on a paper 20 segment ticket and I can see the advantages of an e-ticket, so no problem with the 16 segments.

The announcement of the possibility of booking the xONEx online was great news. Since I am currently working with the very charming, professional and 'willing to go the extra mile' BA representative at MRU I am somewhat hesitant to wait for the online option to be activated.

In order for me to make the decision which option to use I would like to know:
  1. Will the online option also include a $300,- ticket issue fee?
  2. Will the prices for tickets go up to compensate for the loss of agent fees?
  3. Will OneWorld announce expected price / rule changes to their RTW products in advance?

I love the product (prefer the 'continent' approach and the backtracking) and love the airlines. Just think the management of the RTW routes is a little labour intensive.

Last question: it looks like some OneWorld partners a more hesitant to free up A class seats since I will be always waitlisted for the F class segments, but never for the C class segments (the name CX comes to mind...). Is this a known issue when travelling on a BA AONEx ex MRU (or other low cost option)? Issue resolved!

Thanks for the time!

drsmithy Jul 2, 2008 9:58 am

Dear OW4U,

As I have talked about in another post, I have run into a brick wall trying to book a DGLOB34 that includes the routing HNL-NAN-BNE. These are QF/FJ codeshares, QF3840 and QF398.

However, the Global Explorer webpage suggests that I should be able to use these as they are operated by Air Pacific (not part of OW, but specifically mentioned as usable in a OWGE).

Can you please clarify whether this is a misunderstanding on AA's end, or a valid rule that needs to be updated on the webpage.

serfty Jul 2, 2008 5:24 pm


Originally Posted by oneworld4u
... Can you imagine the complexity in supporting the sale of a product not based on these global industry-wide standards? Can you imagine the number of FT blogs that would flow as a result of sales agents around the world being unfamiliar with the additional idiosyncrasies of such a fare? How many of the participants of this forum for experts and enthusiasts, let alone the standard small town travel agent, have heard of such a thing as “linked PNRs”, quite apart from understanding how they may work?

So, sorry Viajero, Hugh and others, but linked PNRs is not regarded as a practical procedure for this product at this time. ...

Ok, this directly implies that "Linked PNR's" do exist, but are not widely known.

henkybaby Jul 3, 2008 1:13 am

OW4U,

Two additional questions:

My lovely BA rep in MRU says she cannot issue an e-ticket with sectors open. This is surely wrong. She cannot issue a ticket with all sectors open, at least one needs to be confirmed, but that is the only restriction, right?

Any idear when the online tool goes live? Is this a matter of weeks or months? No definite answer needed, an indication will do... :D

Thanks!
Henk

FlightDetective Jul 3, 2008 11:28 am


Originally Posted by serfty (Post 9973992)
Ok, this directly implies that "Linked PNR's" do exist, but are not widely known.

I think so... my TA booked me tickets on RJ and QF separately (connecting at BKK). They are on separate PNRs.

I asked her to combine them as I was connecting and they did. The QF PNR now lists all the RJ flights as well (missing things like seating requests).

She apparently had to get both the RJ and the QF people on the phone and conference them, so they could each do what they had to do in their own system, as opposed to doing it herself.

Of course, I then called MA to connect my other two sectors to RJ, but they had a lot of trouble working out what the hell I was after :)


All times are GMT -6. The time now is 2:34 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.