Iceland flights cancelled...what to do?
Nov 28, 2007 | 3:46 am
#16
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Nov 28, 2007 | 3:47 am
#17
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I would be extremely surprised if BA does not endeavor to route you to KFE on another airline.
If ticketed, BA have a contract to get you there and back.
To me it seems strange the message AA left you gave no options ... perhaps the AAgent who called wasn't really interested.
If ticketed, BA have a contract to get you there and back.
To me it seems strange the message AA left you gave no options ... perhaps the AAgent who called wasn't really interested.
Nov 28, 2007 | 3:56 am
#18
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Nov 28, 2007 | 4:20 am
#19
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Yes we have paper tickets with specific days of travel LGW KEF LGW. Logic does seem that it should be the airlines problem.
But I have ran in to issues with special rules for DONEs before.
It seems like BA should endorse the ticket over to iceland air.
Thoughts?
Yes we have paper tickets with specific days of travel LGW KEF LGW. Logic does seem that it should be the airlines problem.
But I have ran in to issues with special rules for DONEs before.
It seems like BA should endorse the ticket over to iceland air.
Thoughts?
Nov 28, 2007 | 4:28 am
#20
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Of course, YMMV.
Nov 28, 2007 | 4:46 am
#21
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I know AA once endorsed some DONE tickets to NWA.
But that was at the airport because the AA flight had just been cancelled. This is happening in 6 months.
The listed BA policies don't contemplate a 20 segment flight.
Do you think I should call AA first (how will they send this req to BA for an iceland air ticket via OneWorld) or call BA (for a 'simple' endorsement).
Who will have the most power to satisfy elite members?
I know AA once endorsed some DONE tickets to NWA.
But that was at the airport because the AA flight had just been cancelled. This is happening in 6 months.
The listed BA policies don't contemplate a 20 segment flight.
Do you think I should call AA first (how will they send this req to BA for an iceland air ticket via OneWorld) or call BA (for a 'simple' endorsement).
Who will have the most power to satisfy elite members?
Nov 28, 2007 | 5:34 am
#22
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If it was me, I would begin with my Elite Status Customer Service (AA or BA) and work from there. Even though in this day and age it seems Elite Status has less and less value (On Some Airlines) they still need their loyal customers. So I would try there first and then work from there. Good-Luck and wish you success!!
Nov 28, 2007 | 7:07 am
#23
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Nov 28, 2007 | 8:53 am
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Nov 28, 2007 | 11:33 pm
#25
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Yes. Call the Plat desk. (5 times if needed as your family are 5 plats). What do the reservation sytems show ? eg BA manage my booking & AA ?.
Nov 29, 2007 | 1:37 am
#26
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I doubt this is the case, as 737s cannot take off from LCY!
Nov 29, 2007 | 2:52 am
#27
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Nov 30, 2007 | 1:28 pm
#28
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Reshuffling. It doesn't mean the 733s go directly to LCY. They go to someplace that could use them to replace RJs which in turn can go to LCY. (Airplane moves between routes are rarely as simple as take a plane from this route and put the exact same plane on the exact same utilisation schedule on that route.)
Nov 30, 2007 | 2:25 pm
#29
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Just because BA says its not responsible for something in its "Contract" of Carriage, does not mean that that is a legally enforceable provision on their part. It's a contract of adhesion, which are always looked upon with skepticism by courts. Don't not fight because of what this document says.
Nov 30, 2007 | 3:52 pm
#30
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Just because BA says its not responsible for something in its "Contract" of Carriage, does not mean that that is a legally enforceable provision on their part. It's a contract of adhesion, which are always looked upon with skepticism by courts. Don't not fight because of what this document says.