Awaiting QF points for IB flights
#1
Original Poster


Join Date: Jul 2001
Posts: 4,067
Awaiting QF points for IB flights
I'm in the U.S. and considered my AA membership to be retired, so before I booked Iberia flights within Spain and Portugal, I joined the Qantas program as my new OW program. When I booked the flights, I'm sure I included my QF number, but it didn't appear on my boarding passes, and the itinerary is blank under "Loyalty program." Nothing's posted yet; do I really need to wait eight weeks to see if they post? I see that I can't claim them online; I would need to mail documentation to Australia, as I understand.
#2
Join Date: Jan 2007
Location: BNE, Australia
Programs: QF WP/PG/LTG, SPG Gold
Posts: 11
IME, it took about 7-10 days for IB segments to credit to my QF account.
I have previously used the Feedback page on the Qantas website to make claims for missing points:
http://qantas.custhelp.com/cgi-bin/q...nduser/ask.php
Select Frequent Flyer > Missing points from the dropdown menu.
Qantas have accepted JPEG's (from a digital camera) of my paper tickets and boarding passes previously, when I have made claims whilst still travelling.
I may have just gotten lucky, however.
I have previously used the Feedback page on the Qantas website to make claims for missing points:
http://qantas.custhelp.com/cgi-bin/q...nduser/ask.php
Select Frequent Flyer > Missing points from the dropdown menu.
Qantas have accepted JPEG's (from a digital camera) of my paper tickets and boarding passes previously, when I have made claims whilst still travelling.
I may have just gotten lucky, however.
#5
Join Date: Jan 2007
Location: BNE, Australia
Programs: QF WP/PG/LTG, SPG Gold
Posts: 11
#6
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Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,913

