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Awaiting QF points for IB flights

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Awaiting QF points for IB flights

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Old Oct 1, 2007 | 7:02 pm
  #1  
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Awaiting QF points for IB flights

I'm in the U.S. and considered my AA membership to be retired, so before I booked Iberia flights within Spain and Portugal, I joined the Qantas program as my new OW program. When I booked the flights, I'm sure I included my QF number, but it didn't appear on my boarding passes, and the itinerary is blank under "Loyalty program." Nothing's posted yet; do I really need to wait eight weeks to see if they post? I see that I can't claim them online; I would need to mail documentation to Australia, as I understand.
rove312 is offline  
Old Oct 2, 2007 | 3:29 am
  #2  
 
Join Date: Jan 2007
Location: BNE, Australia
Programs: QF WP/PG/LTG, SPG Gold
Posts: 11
IME, it took about 7-10 days for IB segments to credit to my QF account.

I have previously used the Feedback page on the Qantas website to make claims for missing points:

http://qantas.custhelp.com/cgi-bin/q...nduser/ask.php

Select Frequent Flyer > Missing points from the dropdown menu.

Qantas have accepted JPEG's (from a digital camera) of my paper tickets and boarding passes previously, when I have made claims whilst still travelling.

I may have just gotten lucky, however.
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Old Oct 2, 2007 | 3:34 am
  #3  
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As Rejuvier said just email them with your details, when points dont post they will accept a jpeg photo of the BP as proof.
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Old Oct 2, 2007 | 9:52 pm
  #4  
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Thanks. It's been four weeks since the flights; if I contact them do you think they'll just tell me to wait until it's eight weeks?
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Old Oct 3, 2007 | 1:18 am
  #5  
 
Join Date: Jan 2007
Location: BNE, Australia
Programs: QF WP/PG/LTG, SPG Gold
Posts: 11
Originally Posted by rove312
Thanks. It's been four weeks since the flights; if I contact them do you think they'll just tell me to wait until it's eight weeks?
Can't hurt but try - I've never waited beyond 3-4 weeks. I hate not having points post properly.
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Old Oct 3, 2007 | 3:36 am
  #6  
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Originally Posted by rove312
Thanks. It's been four weeks since the flights; if I contact them do you think they'll just tell me to wait until it's eight weeks?
I'd just send them in....whats the worst they can do say come back later
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