AA RTW Desk Hours:
M-F 0700-2230 CT
S&S 0700-2000 CT

Right. It was the 'CET' that was throwing me. Central European Time? Normal usage for North America is CST or CDT (summer).

Jaja, alright, my appolgies, as I a European I am not overly familiar with your local time zone abbrevations :p
I edited my post accordingly ;)

From a very old thread(2008)
Outside the U.S. and Canada, call +1 817-267-1151 and ask for the Around The World Desk.

Given that the local telephone provider is reluctant to connect to "free USA" numbers even at the overseas rate, does the 817 number still work?
If it does it would help wandering
Fred

Fred, have you ever tried using Skype? Maybe it's different in Oz but at least from Europe, US 1-8xx numbers work flawlessly -- free and no 'credits' required. I've saved a pretty penny over the years doing that, rather than calling direct.

I would strongly recommend sourcing a low-cost or free way to call the 1-800 number (including from abroad, mid journey). In my experience even a fairly simple call can sometimes take 30-60 minutes, with a bit of hold time and some exceptionally slow processes. Just today for example it took half an hour for them to reissue (strangely) a ticket just because AS had changed a flight time by three minutes and changed the flight number too. And then I have to check 24 hours later and call back if it hasn’t processed correctly - eg last time when I adjusted a JAL flight, AA only reticketed one passenger.

The AA RTW team is great, but their systems are terrible.

I’d also recommend checking your itinerary periodically on the AA website. Airlines do mess around with their flights and it is not uncommon for the systems to fail to tell you. We had one QF flight depart unexpectedly early; and AS has messed us around several times. Each time the AA website went into ‘your reservation cannot be displayed at this time” and we had to call the RTW desk, usually then in turn requiring them to reticket.

Alas the only benefit of Skype now for me is the USA free call numbers. Non free numbers are as cheap with calling direct (maybe less).
But yes somewhere my Skype account still exists.
I am reasonably certain that the Australian direct number can transfer. Though one time I did do that it was regarding a different reservation not RTW.
But back to my original question, does the AA 817 contact number still work?
Perhaps I recall a time where there was simpler wandering
Fred

Just surprised why they won't help / issue RTW ex-Oslo.

Not enough margin in it? Or unwilling to book fares where payment is in non-local currrency?

I’ve not used a TA for RTW - but one thing to check is how easily you can reach them if you need to make a change on a Sunday mid-journey (and whether they will charge a handling fee).

Exactly, but with helping a maybe future customer it's worth it.
Sent him PM.

Can book RTW within minutes when someone gives the rouitng, easy peasy.

This may be a simple question but I could not find the answer with a search. On a OW Circle Pacific fare, do you need to begin and end in the same city, or the same country? I know with *A RTW for example, you can fly out of Los Angeles and end your trip in SF or any other US city.

off topic for this thread
Rule 7889 oneworld Circle Pacific Explorer


Rules are on the OW web site. Can download as pdf

Got a bit of time to arrange further travel plans for the year and figure out DONE4 might be too much for a first-timer so planned to stay within the northern hemisphere and some cost savings as well.

I am starting in HND again but looks visiting LAX could be an issue, again its build with so MR in mind for the new BA scheme and trying to check if it still fits the rules and appreciate for suggestion for the route change too.

HND-CGK-HKG-SIN-DOH-MAD-DOH-CDG-DOH-LAX-DFW-HNL-LAX-SFO-JFK-HND

My initial thought is you've fallen foul of rule 4(b) which prohibits backtracking to mainland North America after visiting HNL.

Well, first, you've only used 15 segments, so you have one more available. But you'll have to see where you stand after you fix the DFW-HNL-LAX problem. Maybe add HKG-ICN, then ICN-DOH?

Also, assuming that it's an MR, replace CDG with DUB and you'll pick up almost 500 miles.