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-   -   The Oneworld Explorer User Guide (https://www.flyertalk.com/forum/oneworld/2008084-oneworld-explorer-user-guide.html)

allset2travel Jan 16, 2025 11:43 am


Originally Posted by Hennebou (Post 36820122)
I think the Qantas website has the 2023 version which removed those words.

Browsed around on QF web site in vain trying to find 2023 verson.
Appreciate a direct link if possible.
TIA

serfty Jan 16, 2025 2:01 pm


Originally Posted by allset2travel (Post 36821132)
Browsed around on QF web site in vain trying to find 2023 verson.
Appreciate a direct link if possible.
TIA

See post #724 herein for the most recent version available from the oneworld site.

Originally Posted by serfty (Post 36813931)
Current rules are available via this page:

https://www.oneworld.com/round-the-world

Open "What Are The Round The World Rules? +"

And click the link for oneworld Explorer


Hennebou Jan 16, 2025 3:49 pm


Originally Posted by allset2travel (Post 36821132)
Browsed around on QF web site in vain trying to find 2023 verson.
Appreciate a direct link if possible.
TIA

Actually yes you have them here as well : https://assets.ctfassets.net/m9ph4qv...d-explorer.pdf

Somehow I had found an old one on their website...

allset2travel Jan 17, 2025 6:58 am


Originally Posted by Hennebou (Post 36821750)
Actually yes you have them here as well : https://assets.ctfassets.net/m9ph4qv...d-explorer.pdf

Somehow I had found an old one on their website...

Thank you for the link. Made a pdf copy for off line use!

serfty Jan 17, 2025 11:09 pm


Originally Posted by Hennebou (Post 36821750)
Actually yes you have them here as well : https://assets.ctfassets.net/m9ph4qv...d-explorer.pdf

Somehow I had found an old one on their website...

I used to have a similar page book marked but as soon as the current version got updated the bookmark world no longer work.

Hence my advice to go via the oneworld web site to get the most up to date.

Chesil Jan 18, 2025 2:47 am

Carrier imposed charges!
 
Firstly - thank you to Mwenenzi GinFizz and pandaperth and others for your helpful tips above on my proposed RTW itinerary. For a few different reasons we have largely decided to stick with our current plan. The AA RTW desk has validated this routing and is currently holding the following booking for us:

OSL-DOHx-SGN-PNH - Qatar Airways
PNH-HAN - surface leg
HAN-HKG-AKL - Cathay Pacific operated but booked on a QR code share
AKL-SYD-HNL - Qantas
HNL-DFWx-YVR - American Airlines
YVR-LHR - British Airways
LHR-DOHx-DXB - Qatar Airways
DXB-LHRx-OSL - British Airways

The pricing has also just come through - the base fare (£4,178) and lots of various taxes (total of £714) are broadly what I expected but the "other taxes and carrier imposed charges" are £1,998! Whilst I expected a certain level of taxes and carrier charges I am still quite surprised at how high these have ended up being. There are 3 adults and 1 child on this booking so the total carrier charges end up being a huge total amount for us.

Curiously the "other taxes and imposed charges" for my 10 year old son are showing as an even higher £2,760.80 - which makes me think there must be an error at least in the child fare and perhaps also in the adult fares that have been presented to me?

I am happy to change airlines etc if that helps the cost - also happy to adjust the overall itinerary also if it saves a meaningful amount of money (but do still want to ensure we get to Vietnam, AKL, HNL, YVR as a minimum - ideally also preserving DXB at the end which would be a separate trip later in the 12 month period for us). I have one spare segment left in the current booking and am also happy to drop SGN-PNH if it is helpful to have a further segment available to change the routing to reduce carrier charges.

Not sure if this is relevant at all - but the AA desk insisted I pay in GBP as I am based in the UK - I had expected to have to pay in NOK (as it is an ex-OSL routing) and am happy to do that - wasn't sure if having to pay in GBP added to the overall cost in anyway? I had assumed the FX translation from NOK to GBP would be at normal FX rates.

I'd hugely value any advice/tips on how I might be able to improve the overall cost.




dutch_122 Jan 18, 2025 6:35 am


Originally Posted by Chesil (Post 36825329)
Firstly - thank you to Mwenenzi GinFizz and pandaperth and others for your helpful tips above on my proposed RTW itinerary. For a few different reasons we have largely decided to stick with our current plan. The AA RTW desk has validated this routing and is currently holding the following booking for us:

OSL-DOHx-SGN-PNH - Qatar Airways
PNH-HAN - surface leg
HAN-HKG-AKL - Cathay Pacific operated but booked on a QR code share
AKL-SYD-HNL - Qantas
HNL-DFWx-YVR - American Airlines
YVR-LHR - British Airways
LHR-DOHx-DXB - Qatar Airways
DXB-LHRx-OSL - British Airways

The pricing has also just come through - the base fare (£4,178) and lots of various taxes (total of £714) are broadly what I expected but the "other taxes and carrier imposed charges" are £1,998! Whilst I expected a certain level of taxes and carrier charges I am still quite surprised at how high these have ended up being. There are 3 adults and 1 child on this booking so the total carrier charges end up being a huge total amount for us.

Curiously the "other taxes and imposed charges" for my 10 year old son are showing as an even higher £2,760.80 - which makes me think there must be an error at least in the child fare and perhaps also in the adult fares that have been presented to me?

I am happy to change airlines etc if that helps the cost - also happy to adjust the overall itinerary also if it saves a meaningful amount of money (but do still want to ensure we get to Vietnam, AKL, HNL, YVR as a minimum - ideally also preserving DXB at the end which would be a separate trip later in the 12 month period for us). I have one spare segment left in the current booking and am also happy to drop SGN-PNH if it is helpful to have a further segment available to change the routing to reduce carrier charges.

Not sure if this is relevant at all - but the AA desk insisted I pay in GBP as I am based in the UK - I had expected to have to pay in NOK (as it is an ex-OSL routing) and am happy to do that - wasn't sure if having to pay in GBP added to the overall cost in anyway? I had assumed the FX translation from NOK to GBP would be at normal FX rates.

I'd hugely value any advice/tips on how I might be able to improve the overall cost.


Have checked the routing myself, if issued by AA / BA the total taxes are EUR3258 (excluding the base fare).

Cathay Pacific slightly lower around EUR3150.

If issued on QR they are EUR1985.

The difference is the Carrier Imposed Charges.


Chesil Jan 18, 2025 6:59 am


Originally Posted by dutch_122 (Post 36825601)
Have checked the routing myself, if issued by AA / BA the total taxes are EUR3258 (excluding the base fare).

Cathay Pacific slightly lower around EUR3150.

If issued on QR they are EUR1985.

The difference is the Carrier Imposed Charges.

Interesting - thanks. How can I organise for the ticket to be issued on QR?

dutch_122 Jan 18, 2025 7:13 am


Originally Posted by Chesil (Post 36825648)
Interesting - thanks. How can I organise for the ticket to be issued on QR?


TA or call QR.

you cannot book this on the Oneworld Round the World tool, as they are not listed as ticketing carrier.

Chesil Jan 18, 2025 8:04 am


Originally Posted by dutch_122 (Post 36825673)
TA or call QR.

you cannot book this on the Oneworld Round the World tool, as they are not listed as ticketing carrier.

So I just called QR who said they can't book a OneWorld Explorer ticket and referred me to the OneWorld website instead! Is there anyone who has had success in booking a OneWorld Explorer ticket that was issued by QR? If so, who did you use to book this for you? Separately, are there any downsides to booking a ticket on QR? I'm also curious as to why such a big difference in carrier charges arise depending on which airline issues the ticket.

On the assumption it may be challenging to find anyone who can book this ticket on QR for me, are there any other pointers you or others may have that could help bring the overall carrier charges and taxes down?

thanks

izzik Jan 18, 2025 11:08 am


Originally Posted by Chesil (Post 36825792)
So I just called QR who said they can't book a OneWorld Explorer ticket and referred me to the OneWorld website instead! Is there anyone who has had success in booking a OneWorld Explorer ticket that was issued by QR? If so, who did you use to book this for you? Separately, are there any downsides to booking a ticket on QR? I'm also curious as to why such a big difference in carrier charges arise depending on which airline issues the ticket.

On the assumption it may be challenging to find anyone who can book this ticket on QR for me, are there any other pointers you or others may have that could help bring the overall carrier charges and taxes down?

thanks

TA = travel agent
Is there a reason why you are not considering using a travel agent?

Chesil Jan 18, 2025 11:49 am


Originally Posted by izzik (Post 36826143)
TA = travel agent
Is there a reason why you are not considering using a travel agent?

No, I’d be happy to use a TA (assuming no material downsides of doing this). I’ve called a couple of travel agents today in the UK but neither of them could book a OneWorld Explorer ticket that was ex-Oslo. Happy to receive any recommendations if that is allowed on this forum.

izzik Jan 18, 2025 12:47 pm

Someone on this forum has offered their services for booking,if you want to explore that option.
Otherwise, I guess you'll just have to ask around.
Good luck!
https://www.flyertalk.com/forum/onew...-services.html

EuropeanPete Jan 19, 2025 1:39 pm

A novice question, but not one that I've been able to find a recent answer to: As it sounds like the US-based AA RTW ticket desk is a good place to start, what is the best telephone number for them?

Chesil Jan 19, 2025 2:05 pm


Originally Posted by europeanpete (Post 36828778)
a novice question, but not one that i've been able to find a recent answer to: As it sounds like the us-based aa rtw ticket desk is a good place to start, what is the best telephone number for them?

1-800-247-3247

pandaperth Jan 19, 2025 8:44 pm


Originally Posted by Chesil (Post 36828849)
1-800-247-3247

And since the RTW desk is based in Dallas TX, it's best to phone during office hours in US Central time zone (GMT-6)

EuropeanPete Jan 20, 2025 1:51 am

Thanks guys. Greatly appreciated.

Dr. HFH Jan 20, 2025 5:53 am


Originally Posted by EuropeanPete (Post 36828778)
A novice question, but not one that I've been able to find a recent answer to: As it sounds like the US-based AA RTW ticket desk is a good place to start, what is the best telephone number for them?

Since you're a novice, let me add, just to avoid confusion, that the fact that you use the U.S. based AA RTW desk doesn't mean that your itinerary has to start in the U.S. (Years ago there was a rule that you had to buy your ticket in the country in which your itinerary originated, but that rule is long gone. Back then I got to know the people at Mindpearl in South Africa and the BA staff in Mauritius.)



Originally Posted by pandaperth (Post 36829557)
And since the RTW desk is based in Dallas TX, it's best to phone during office hours in US Central time zone (GMT-6)

And the AA RTW desk is open every day.

SirToby Jan 20, 2025 7:32 am


Originally Posted by pandaperth (Post 36829557)
And since the RTW desk is based in Dallas TX, it's best to phone during office hours in US Central time zone (GMT-6)

From my last interaction with them (about 3 weeks ago) I was told they are available from 7 AM to 10:30 PM US Central time zone, weekends might be slightly different.

henry999 Jan 20, 2025 9:46 am


Originally Posted by SirToby (Post 36830456)
From my last interaction with them (about 3 weeks ago) I was told they are available from 7 AM to 10:30 PM CET, weekends might be slightly different.

Say what?

aaupgrade Jan 20, 2025 11:34 am

AA RTW Desk Hours:
M-F 0700-2230 CT
S&S 0700-2000 CT

henry999 Jan 20, 2025 11:49 am


Originally Posted by aaupgrade (Post 36831048)
AA RTW Desk Hours:
M-F 0700-2230 CT
S&S 0700-2000 CT

Right. It was the 'CET' that was throwing me. Central European Time? Normal usage for North America is CST or CDT (summer).

SirToby Jan 21, 2025 4:47 am


Originally Posted by henry999 (Post 36831087)
Right. It was the 'CET' that was throwing me. Central European Time? Normal usage for North America is CST or CDT (summer).

Jaja, alright, my appolgies, as I a European I am not overly familiar with your local time zone abbrevations :p
I edited my post accordingly ;)

wandering_fred Jan 21, 2025 5:26 am

From a very old thread(2008)
Outside the U.S. and Canada, call +1 817-267-1151 and ask for the Around The World Desk.

Given that the local telephone provider is reluctant to connect to "free USA" numbers even at the overseas rate, does the 817 number still work?
If it does it would help wandering
Fred

henry999 Jan 21, 2025 4:00 pm


Originally Posted by wandering_fred (Post 36832969)
Given that the local telephone provider is reluctant to connect to "free USA" numbers ...

Fred, have you ever tried using Skype? Maybe it's different in Oz but at least from Europe, US 1-8xx numbers work flawlessly -- free and no 'credits' required. I've saved a pretty penny over the years doing that, rather than calling direct.

LeSouris Jan 21, 2025 4:15 pm


Originally Posted by wandering_fred (Post 36832969)
Given that the local telephone provider is reluctant to connect to "free USA" numbers even at the overseas rate,

I would strongly recommend sourcing a low-cost or free way to call the 1-800 number (including from abroad, mid journey). In my experience even a fairly simple call can sometimes take 30-60 minutes, with a bit of hold time and some exceptionally slow processes. Just today for example it took half an hour for them to reissue (strangely) a ticket just because AS had changed a flight time by three minutes and changed the flight number too. And then I have to check 24 hours later and call back if it hasn’t processed correctly - eg last time when I adjusted a JAL flight, AA only reticketed one passenger.

The AA RTW team is great, but their systems are terrible.

I’d also recommend checking your itinerary periodically on the AA website. Airlines do mess around with their flights and it is not uncommon for the systems to fail to tell you. We had one QF flight depart unexpectedly early; and AS has messed us around several times. Each time the AA website went into ‘your reservation cannot be displayed at this time” and we had to call the RTW desk, usually then in turn requiring them to reticket.

wandering_fred Jan 21, 2025 6:37 pm


Originally Posted by henry999 (Post 36834394)
Fred, have you ever tried using Skype? Maybe it's different in Oz but at least from Europe, US 1-8xx numbers work flawlessly -- free and no 'credits' required. I've saved a pretty penny over the years doing that, rather than calling direct.

Alas the only benefit of Skype now for me is the USA free call numbers. Non free numbers are as cheap with calling direct (maybe less).
But yes somewhere my Skype account still exists.
I am reasonably certain that the Australian direct number can transfer. Though one time I did do that it was regarding a different reservation not RTW.
But back to my original question, does the AA 817 contact number still work?
Perhaps I recall a time where there was simpler wandering
Fred

dutch_122 Jan 22, 2025 2:29 pm


Originally Posted by Chesil (Post 36826230)
No, I’d be happy to use a TA (assuming no material downsides of doing this). I’ve called a couple of travel agents today in the UK but neither of them could book a OneWorld Explorer ticket that was ex-Oslo. Happy to receive any recommendations if that is allowed on this forum.


Just surprised why they won't help / issue RTW ex-Oslo.

LeSouris Jan 22, 2025 4:02 pm


Originally Posted by dutch_122 (Post 36836950)
Just surprised why they won't help / issue RTW ex-Oslo.

Not enough margin in it? Or unwilling to book fares where payment is in non-local currrency?

I’ve not used a TA for RTW - but one thing to check is how easily you can reach them if you need to make a change on a Sunday mid-journey (and whether they will charge a handling fee).

dutch_122 Jan 22, 2025 4:15 pm


Originally Posted by SP0 (Post 36837165)
Not enough margin in it? Or unwilling to book fares where payment is in non-local currrency?

I’ve not used a TA for RTW - but one thing to check is how easily you can reach them if you need to make a change on a Sunday mid-journey (and whether they will charge a handling fee).

Exactly, but with helping a maybe future customer it's worth it.
Sent him PM.

Can book RTW within minutes when someone gives the rouitng, easy peasy.

launchylaunchbos Jan 25, 2025 10:49 pm

This may be a simple question but I could not find the answer with a search. On a OW Circle Pacific fare, do you need to begin and end in the same city, or the same country? I know with *A RTW for example, you can fly out of Los Angeles and end your trip in SF or any other US city.

Mwenenzi Jan 25, 2025 10:58 pm

off topic for this thread

Originally Posted by launchylaunchbos (Post 36845049)
This may be a simple question but I could not find the answer with a search. On a OW Circle Pacific fare, do you need to begin and end in the same city, or the same country? I know with *A RTW for example, you can fly out of Los Angeles and end your trip in SF or any other US city.

Rule 7889 oneworld Circle Pacific Explorer


4. FLIGHT APPLICATION / ROUTINGS
<snip>
(f) Travel may originate at any point for which fares are published and must terminate at the same
point, except that origin-destination surface segments are permitted as follows:
a. within county of origin
b. between USA and Canada


NOTE: Mileage for origin-destination surface will be included in the total mileage

(g) Travel may not be via the point of origin.

(h) Travel is not permitted via any country in the South Asian subcontinent.

(i) Surface travel and use of other carriers between intermediate points along the circle which are not
operated by AA/AS/BA/CX/JL/MH/NU/QF/QR/RJ/UL is permitted at the passenger's expense and must
be ticketed separately.


Rules are on the OW web site. Can download as pdf

sydneyguy1234 Jan 30, 2025 2:49 am

Got a bit of time to arrange further travel plans for the year and figure out DONE4 might be too much for a first-timer so planned to stay within the northern hemisphere and some cost savings as well.

I am starting in HND again but looks visiting LAX could be an issue, again its build with so MR in mind for the new BA scheme and trying to check if it still fits the rules and appreciate for suggestion for the route change too.

HND-CGK-HKG-SIN-DOH-MAD-DOH-CDG-DOH-LAX-DFW-HNL-LAX-SFO-JFK-HND

danger Jan 30, 2025 2:55 am


Originally Posted by sydneyguy1234 (Post 36855683)
... HND-CGK-HKG-SIN-DOH-MAD-DOH-CDG-DOH-LAX-DFW-HNL-LAX-SFO-JFK-HND

My initial thought is you've fallen foul of rule 4(b) which prohibits backtracking to mainland North America after visiting HNL.

Dr. HFH Jan 30, 2025 4:34 am


Originally Posted by sydneyguy1234 (Post 36855683)
HND-CGK-HKG-SIN-DOH-MAD-DOH-CDG-DOH-LAX-DFW-HNL-LAX-SFO-JFK-HND

Well, first, you've only used 15 segments, so you have one more available. But you'll have to see where you stand after you fix the DFW-HNL-LAX problem. Maybe add HKG-ICN, then ICN-DOH?

Also, assuming that it's an MR, replace CDG with DUB and you'll pick up almost 500 miles.

Hennebou Jan 30, 2025 5:11 am


Originally Posted by sydneyguy1234 (Post 36855683)
HND-CGK-HKG-SIN-DOH-MAD-DOH-CDG-DOH-LAX-DFW-HNL-LAX-SFO-JFK-HND

in addition to what has been said above, it looks like this itinerary conflicts with rule "8. Stopovers: […] only 2 permitted in continent of origin"

I think you have one too many stopovers in Asia at the moment (CGK, HKG, SIN). You would need to make one a transit (i.e. depart within 24hrs of arriving) for it to work.

sydneyguy1234 Jan 30, 2025 6:16 am


Originally Posted by Dr. HFH (Post 36855813)
Well, first, you've only used 15 segments, so you have one more available. But you'll have to see where you stand after you fix the DFW-HNL-LAX problem. Maybe add HKG-ICN, then ICN-DOH?

Also, assuming that it's an MR, replace CDG with DUB and you'll pick up almost 500 miles.

Missed the HNL rule and fine tuned stop over will be at HKG/SIN/MAD/CDG/LAX/MIA with a bit of MR in mind

HND-xCGK-HKG-SIN-DOH-MAD-DOH-CDG-DOH-LAX-DFW-ORD-MIA-DFW-SFO-JFK-HND

danger Jan 30, 2025 6:21 am


Originally Posted by sydneyguy1234 (Post 36855961)
Missed the HNL rule and fine tuned stop over will be at HKG/SIN/MAD/CDG/LAX/MIA with a bit of MR in mind

HND-xCGK-HKG-SIN-DOH-MAD-DOH-CDG-DOH-LAX-DFW-ORD-MIA-DFW-SFO-JFK-HND

Maybe DFW-ANC-ORD-MIA-SFO, although it's a couple of long flights in a recliner (including, I think, a red-eye ANC-ORD).

moral_low_ground Jan 30, 2025 10:46 am

sorry for asking but I have searched and cannot find - I saw a post somewhere where a person has built an excel sheet with all the Oneworld RTW costs when starting from different countries - can anyone post a link to this .xls as am keen to compare costs for starting location and class

dutch_122 Jan 30, 2025 2:30 pm


Originally Posted by moral_low_ground (Post 36856629)
sorry for asking but I have searched and cannot find - I saw a post somewhere where a person has built an excel sheet with all the Oneworld RTW costs when starting from different countries - can anyone post a link to this .xls as am keen to compare costs for starting location and class

post 2617 in Oneworld booking and pricing experiences.


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