Due to SARS happens, CX decided to suspend some flights until mid May. I got RTW ticket which is HKG-BKK-CMB-HKG(transit)-Sapporo-HKG. Having said the above, HKG-Sapporo resumed on 15.5.2003. Before going to Sapporo, I have reserved a booking on 27.4.2003 from CMB to HKG and CX agent advised me that they would either paying extra fee on adding up one stopover or paying airport tax only. I do not think it is very unreasonble as CX suspended her flights due to SARS not the pax's problem.

Is this a OneWorldExplorer ticket or a GlobalExplorer or something else? The rules are different in each case.

It is One World Explorer ticket. Pls advise me on the difference.

Pat, I realize that there is a language difference, but your question is very difficult to understand. If I am understanding it correctly, you were initially ticketed CMB-HKG-KIX with a transit in Hong Kong, and now you have to make a stop there. If you did not start your trip in Asia, it is no problem. If you did, then I cannot see Cathay penalizing you for something like this. There should be no difference in fare, and there is certainly no need for a reroute. If you have to pay the taxes, then you have to pay the taxes. If they tell you to, then I would talk to them and see if they will waive the tax fee, but unfortunately this is not Cathay charging you, it's Hong Kong charging you. But given how taxes are calculated and how the airport checks them, I don't think that the airport will say anything.

Dates on this fare are flexible. If you have to change the date to Colombo so that you do actually transit Hong Kong on the way to Sapporo, you should be able to.

But from the itinerary presented there are already more than 2 stopovers in Asia so the ticket MUST have started in another continent. Hence the number of stopovers is irrelevant. I don't understand what the issue is. You must already be paying for an extra segment since you are allowed 4 in the standard price and HKG-BKK-CMB-HKG-Sapporo-HKG is 5 segments regardless of the transit or not transit in Hong Kong.

Pat Kam - please could you try to explain again what the problem is?

By the way (Darren), KIX is Osaka, CTS is Sapporo.

CTS. That's what I said.

Sorry to confuse all guys about my question. I put it in the following matter:-

HKG - BKK (stopover) 1.3.2003
BKK- CMB (stopover) 24.4.2003
CMB - HKG (transit) 27.4.2003
HKG - Sapporo (stopover) 15.5.2003
(ie. due to CX suspended this flight until 15.4.2003)
Sapporo - HKG (stopver) 17.6.2003

CX CRS informed me that CX would charge me either addition stopover fee, appromiately, AUS400 or airport tax subject to further advice as I should wait for the flight from HKG on 24.4.2003 to Sapporo on 15.5.2003. Do u guy think that CX can waive all charges against the aforesaid due to suspending their flights.

BTW, I have already paid one added stop in my MONE ticket in Asia, so I can entitle have 5 stopovers in Asia.

They can do whatever they choose. They don't have to choose to do anything.

Pat, where did you start your trip? It is important in determining what you can and can't do.

If this ticket started in Asia then you could only have two stopovers; no extras allowed. So it must have started outside Asia.

Pat - what you purchased was not an extra stopover, it was an extra segment. There is no restriction on stopovers on a OneWorldExplorer except in the continent where you started (where the limit is two and you cannot buy more). The normal limit on segments in Asia is four. You can purchase up to two more. But it does not matter where you transit or stopover. I do not see any reason why you should be charged anything extra EXCEPT the additional tax associated with a stopover in HK instead of a transit. There is no additional charge on the ticket itself.

[This message has been edited by christep (edited 04-21-2003).]

I bought it on Oz and I have finished all the segments on the Oz. I have been told by my TA that I can add 2 extra segments in other contienents.

Pat,

It is correct that you can buy two extra segments in other continetnts. But the change you have to make does not require extra segments - it simply requires a change from a transit to a stopover. The only charge for this according to the rules should be the additional tax at Hong Kong.

If I understand correctly --

You must wait until HKG-Sapporo flight resumes. So you just want to change CMB-HKG(transit)-Sapporo to CMB-HKG(stopover)-Sapporo.

How about this idea, instead of waiting in HKG for your HKG-sapporo flight to resume, instead postpone your CMB-HKG flight. That way you wait in CMB instead of HKG, and no fees. I would rather be in CMB now anyway.

[This message has been edited by benoit (edited 04-21-2003).]

benoit,

Sorry, but that is rubbish - there is no rule on a OneWorldExplorer restricting the number of stopovers in a specific city. Nearly all of my OWEs (bought in Europe normally) have multiple stopovers in Hong Kong.