I did a roundtrip on BA London-Paris return the next day. No FF numbers given at time of reservation. When checking in for the first leg, I gave in my CP FF number. On the return leg, I gave my AA number and the agent noted that my CP number was already in the system and that she will remove it and put in my AA number. The boarding pass was printed with the AA number.

Three days later - BOTH the outbound and return flights have been credited into Canadian Plus.

How can this be? Ughhhhhh! Rats - I'd have to do another BA sector somewhere...

My sympathies. I think this promotion will demonstrate all that is not working with the oneworld alliance. We may all have to deluge the presidents of all the member airlines with letters attesting to how badly their computer systems have handled the simple task of registering the correct FF account with the appropriate flight segment.

I have two issues with oneworld:

1. The problem with codeshares. Having booked and been ticketed on AA's JFK-BCN codeshare on IB, I am told AA's computers will only print out the codeshare partner's number on my boarding pass -- which it does -- but I am assured that AAdvantage will record it under the AA code and flight number. A call to AA today confirms that the flight was indeed put onto my AAdvantage account as an IB flight, not an AA one. This means that I have two IB flights: the BCN-PMI segment intended to be my IB flight, and this codeshare.

This means I must write AA and send them the usual boarding pass and ticket photocopy. (I must do this to Cdn as well, since the outbound was to be posted to my Cdn+ account.)

How can this be when I check in with AA at JFK, AAdvantage runs a double mile promo on this flight in AA... What gives American?

(As well, I need this to be an AA flight since I am on the Gold Challenge and require at least one AA flight in the 8K I fly this quarter. And, since I wanted to cash the 100K promotion points in on a SAA J-class or F-class ticket to South Africa, it is unlikely I can do this since such tickets must now be issued before SAA leaves the program at year's end!)

2. Interpretation of eligible flights for the 100K bonus. It is a requirement that the flight used be booked on a oneworld airline and flown on a oneworld aircraft, on a fare marketed by that oneworld airline. This means it does not necessarily have to be on a FF program accumulation-eligible fare.

However, flying CX between YVR and JFK, I am told by both AA and CX that they cannot put my AA number on the file because this is not an AAdvantage eligible fare. I try to explain the rules, but they say this is not possible and the computer won't track it or "take" the number.

My boarding pass ends up with my Cdn+ number on it (this is an accumulation-eligible fare on Cdn), and I now have 2 CX flights on that account, and none in my AA account.

So welcome to the wonderful world of oneworld!

Oh well, I will soon move into the mid-level ranks of STAR when my Cdn+ Gold becomes Aeroplan Elite. Let's see if they've got their act any more together than AA and oneworld!

Celestar

Don't despair. The same thing happened to me when I did my BA flights a few weeks ago (I think I posted something on this a while back). Just send in your boarding pass with your AA ff # and copy of flight coupon to AA and explain that the flight has not been credited to your account and it should be taken care of. I got my credit in just under two weeks. So you may not have to take that extra BA flight after all! BTW, it was only with my BA fights that I dared give my ff #'s at check in - all others I did manually.

Shareholder ... would be interested in hearing the outcome of your CX flight posting. Hope it all works out for you! Am having BA look into a Finnair flight that they claim is a consolidator fare even though it is a published fare that I purchased directly from Finnair! I think I was screwed by the changeover to standardized fare codes as of November 1. BTW how was Barcelona and Mallorca?

It was a great trip -- aside from the IB transat flights -- and both places are to be returned to when time permits. BCN is an architectural delight with its crazy arte moderne buildings. It's also an easy city to get around once you master the metro and bus systems, making it possible to cover a lot of territory in a short time. And of course, since the evenings only get going after 8 pm plenty of street life well into the early hours. The weather was perfect for sight seeing and evening strolls: mid-60s F.

Palma de Mallorca has its own charm, but unfortunately a day does not give one the chance to get around the rest of the island, and a Monday is that worst of days to visit a city since most museums and galleries are closed.

Don't think I could have picked a more accommodating place to do this mileage run, and it was a part of the Mediterranean I've been wanting to get to for years.

If you enjoy Spain, and the Spanish attitude to enjoying life, then these are places for you.

There's more to this . We tracked down the culprit to this 'double' points thing even though a different FF number is given at the return.

BA's system and BA's staff. A friend just flew from London to Toronto on CP. (BA checks-in CP flights). The AA number is printed on the Boarding pass - but 4 days later, the points went to his CP account which he credited his flight over.

I guess the only way to guarantee that the points are posted properly is to : 1) Make two seperate bookings, 2) Scream at the staff.

I must extend partial appologies to AA on my ealier post. The JFK-BCN codeshare which the agent at the Admiral Club said would post with the AA flight code and number did just that on my Cdn+ account over the weekend. It is Iberia's computers which apparently cannot distinguish between the two flight numbers and carriers. I will see how AAdvantage's customer service people handle my problems.

Just out of curiosity, does anybody know if IB and BA use the same computer system? How many Oneworld carriers use Sabre, and who uses other systems?

mine is even more bizarre. i just took a four segment trip to europe from ny. i checked in at ewr, and asked for credit on my aa account (just to see what the response would be). the agent told me that only my intra-european leg (lhr-lis) could be aa (so he apparently knows his stuff). so then i asked if i could put my cp number in the trans-atlantic segment. he then said cp was no longer in the program, as they had been sold the day before. i screamed ALREADY?! this gave him a chuckle as the funniest response he had heard to that piece of information. he then asked a colleague, who said nothing had happened as of yet(so he didn't know EVERYTHING!!!) so in went the cp number on the first flight, and the aa number on the second flight.

three days later, the aa number was put in on the third segment(mad-lhr), with the ba number on the transatlantic a day later(lhr-jfk).

i checked all my 1w accounts the day after arriving home(today), and this is what has posted so far.

aa - lhr-lis (flt #2)
cp - ewr-lhr (flt #1), mad-lhr (flt #3)
ba - nothing as of yet

now, who can explain why cp leapfrogged the connecting flight on sat, yet picked up the third segment on mon with the aa number clearly on it? also, how long does it take ba to post its OWN flight on one of its own accounts, while the other THREE flights going to other accounts post virtually immediately?

p.s. a lovely cp agent has assured me the change will be made immediately.

p.p.s. also, my aa ib flight from sun has posted. this again is usually faster than aa flights post on aa.

they really got some splainin' to do, lucy!!! the first place they should start is amongst themselves!!!


[This message has been edited by lonman (edited 12-15-1999).]

Shareholder - BA uses their own computer reservations system. I can assure you that Finnair and Iberia share the same CRS , which I think is Amadeus.

I made a booking through my travel agents' computers system, SABRE.

MADRID- BARCELONA on IB, Business Class.
Then, FINNAIR, STOCKHOLM-MANCHESTER, and BA, MANCHESTER-LONDON. Then I asked him to give me each airlines' respective PNR code. I was crediting IB on Qantas, and Finnair and BA to AA. Imagine my shock and horror that BOTH IB and AY had the same identical airline PNR. (It's different from SABRE's locator).

No, no, no, I told him. Book the IB sector seperately and the Finnair and BA ones on another reservation! I cannot chance it that either IB or AY can 'see' each other's reservation and credit all the miles incorrectly.

I did that so that I wouldn't have to pull my hair out. My travel agent however has already pulled his out over my very many different itineraries!

I have an IB flight coming up over the weekend. AMS-BCN on Friday, which I will credit to QF's programme. Then on Sunday, I will call IB up while I am in BCN to ask. them to 'take-out' the QF FF number and replace it with an IB one. Hopefully, they will only be too gladly to do that! Then when I travel on Monday back to AMS, the reservation should only have the IB FF in place.

I had the same problem with BA in October: Friday's flight (LHR-MAD) boarding pass printed with BA Exec Club #; Monday's return printed with AA AAdvantage #...but both flights posted within a day or two to Exec. Club. (BTW, I had made the reservation with BA directly, and they input both #'s at that time. And separate tickets weren't an option, since my fare basis required round trip. I did use that technique with IB, though, much to the ticket agent's confusion.)

Anyway, BA said to just fax them the boarding pass and a note and they'd correct it. Waited 2 weeks and still there, so I called. "Oh, yes, I see we got your fax...we'll correct it." Wait two more weeks (it's now mid-November) and repeat. Finally got subtracted late November, but has yet to show up on American.

And I sent AA a letter in October requesting the credit (and explaining the problem); have re-sent it last week. Beginning to wonder if I'll ever get the 50K for that 5th airline!