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thois Aug 14, 2016 9:25 am


Originally Posted by danger (Post 27062583)
On the topic of seeing fares, is there a website where you can input your PNR and get a breakdown of the taxes and so forth? My ticket is QF-issued and all I have it the e-ticket which doesn't provide a breakdown.

At least it is possible to order e-ticket receipt to e-mail from AY website that shows up all fare and tax related information. It works almost every time with all OW bookings, but rarely it can give error with non-AY bookings.

Checked in baggage allowance information shows up somehow usually only for first two legs.

skunker Aug 14, 2016 9:56 am


Originally Posted by danger (Post 27062583)
On the topic of seeing fares, is there a website where you can input your PNR and get a breakdown of the taxes and so forth? My ticket is QF-issued and all I have it the e-ticket which doesn't provide a breakdown.

Who did you book with? Tripcase.com (the new version of Sabre's virtually there) will show a full breakdown of the fare and taxes. Here is mine for an example:


Fare MZN 185350.00
Equivalent Amount Paid USD 2740.00
Taxes/Fees/Carrier-Imposed Charges USD 153.00 YRI (SERVICE FEE - CARRIER-IMPOSED MISC)
USD 400.00 YQF (SERVICE FEE - FUEL)
USD 8.00 ZP (SEGMENT TAX)
USD 11.00 YC (US CUSTOMS USER FEE)
USD 14.00 XY (US FEDERAL INSPECTION FEE)
USD 7.92 XA (US APHIS USER FEE)
USD 22.40 AY (US SECURITY FEE)
USD 35.00 LF (DOMESTIC AND INTERNATIONAL PASSENGER TAX)
USD 12.50 OX (AIRPORT SECURITY TAX)
USD 1.00 PZ (PASSENGER SERVICE CHARGE)
USD 30.00 ZQ (AIRPORT FACILITY CHARGE - INTERNATIONAL)
USD 15.50 HK (AIR PASSENGER DEPARTURE TAX)
USD 9.00 XF (US PASSENGER FACILITY CHARGE)
Total Fare USD 3459.32
To find this create an account and import your Sabre record locator (AA PNR). After you do that at the top of the screen there is a link to "documents" and there should be two in there--eticket and detailed itinerary. eticket should have your pricing details.

Another nice thing about Tripcase is it will give you the PNRs for the non-Sabre airlines. Checkmytrip.com (Amadeus version) should be able to do the same thing.

danger Aug 14, 2016 10:00 am


Originally Posted by skunker (Post 27062760)
Who did you book with? Tripcase.com (the new version of Sabre's virtually there) will show a full breakdown of the fare and taxes. Here is mine for an example:

I purchased mine through QF.

skunker Aug 14, 2016 10:14 am


Originally Posted by danger (Post 27062785)
I purchased mine through QF.

Try Checkmytrip.com

c1mth0g Aug 19, 2016 11:48 am

Sorry for asking this again (I realized this might be a better place than the QR forum), but does QR tend to block availability for AONE tickets? Can't see to see any availability between DOH and LHR; some flights don't even show up allowing you to choose business instead of A.

skunker Aug 19, 2016 4:04 pm


Originally Posted by c1mth0g (Post 27089267)
Sorry for asking this again (I realized this might be a better place than the QR forum), but does QR tend to block availability for AONE tickets? Can't see to see any availability between DOH and LHR; some flights don't even show up allowing you to choose business instead of A.

Are you connecting in DOH from another QR flight? QR does a lot of married segments which greatly limits availability. Check availability for XXX-DOH-LHR if you are just transiting in DOH from another QR flight.

Dr. HFH Aug 19, 2016 7:49 pm


Originally Posted by c1mth0g (Post 27089267)
Sorry for asking this again (I realized this might be a better place than the QR forum), but does QR tend to block availability for AONE tickets? Can't see to see any availability between DOH and LHR; some flights don't even show up allowing you to choose business instead of A.

As you note, you did ask this in the QR forum. AFAICT based on my own experience, QR does not release A space on LHR flights. When I'm doing AONEx itins, I do DOH-CDG-DOH to get QR F.

Calchas Aug 20, 2016 6:16 am


Originally Posted by c1mth0g (Post 27089267)
Sorry for asking this again (I realized this might be a better place than the QR forum), but does QR tend to block availability for AONE tickets? Can't see to see any availability between DOH and LHR; some flights don't even show up allowing you to choose business instead of A.

They keep A class availability tight on that route to manage the use of their discounted F fares. I doubt it is for the purposes of preventing Oneworld products, as these make up a very small fraction of their sales.

Have you tried waitlisting? A class is often zeroed but not usually closed, indicating they might confirm waitlisted passengers quickly.

Himeno Aug 25, 2016 1:17 am

Currently trying to get a DONE3 priced (NRT-JFK-DFW-PDX-LAX-PHL-DTW-DFW-DOH-OSL-LHR-DXB-LHR-ICN-HKG-SIN-HND). With the rule changes removing higher price of country of sale vs country of origin and the interline issues, it is currently with a local travel agent to build (have a DONE3, DAS13 and 2 side trips to try and get into same PNR).

One flight, QF2 (LHR-DXB) NOV11, is giving some issues. Travel agent insists D (and C) is booked out. Flight appears as available in booking tool. Expert Flyer lists it as J9 C9 D0 (was showing D2 yesterday).
I told her that QF generally opens D for status holders when J/C is available, so she's waitlisted it and it is waiting for QF to look at it.

Any ideas?
Why would the booking tool and EF be showing more availability then the agent is seeing in Travelport (Galileo)?

Since it has my QFF number loaded, the Amadeus linked sectors (DTW-HND) are showing up in my QFF account. It looks like she's got DTW-DFW in Y. Looks like I'm going to have to remind them that D books into A on 2 class flights in NA.

Calchas Aug 25, 2016 4:40 am


Originally Posted by Himeno (Post 27115948)
Any ideas?
Why would the booking tool and EF be showing more availability then the agent is seeing in Travelport (Galileo)?

Married segments. Availability on a flight depends on what flights you connect to or from.
Is this sector married to any other sector (i.e., does it connect under 24 hours to or from any other sector)? If so, when you searched on EF, did you include the other sectors?

Point of sale. Availability on a flight depends on where you are physically located when you search for it.
Which point of sale is she using? (Where is the TA physically based?)
Which point of sale did you choose in ExpertFlyer? EF only has two options, LON and NYC.

GDS issues. GDSes are unreliable.
EF gets its data from Galileo, so it should not differ too much. But you know these things are very buggy.


You can sometimes hack the Matrix into showing you availability by changing the point of sale under the advanced options, using the ; f bc=X flag to select prime booking code X, and then trying to construct some kind of itinerary that duplicates your married segment over that part of the itinerary, and is otherwise a valid priceable itinerary. Matrix cannot handle RTW fares so you have to find some other valid combination of flights, check if it is priceable with with "Only show seats with availability" turned off, and then see if it still prices with "Only show seats with availability" turned on, thereby deducing if it is availability-constrained. But it is a bit of a hack.

Himeno Aug 25, 2016 5:26 am


Originally Posted by Calchas (Post 27116314)
Married segments. Availability on a flight depends on what flights you connect to or from.
Is this sector married to any other sector (i.e., does it connect under 24 hours to or from any other sector)?

Point of sale. Availability on a flight depends on where you are physically located when you search for it.
Which point of sale is she using? (Where is the TA physically based?)
Which point of sale did you choose in ExpertFlyer? EF only has two options, LON and NYC.

I've got OSL-LHR-DXB-xLHR-ICN. Morning flight into London from Oslo, day trip into the city, evening flight to Dubai, day in Dubai, then back to LHR and connecting right on to Asia.
11NOV OSL-LHR 0725-0905 BA761
11NOV LHR-DXB 2035-0735+1 QF2
13NOV DXB-LHR 0250-0655 QF1
13NOV LHR-ICN 1255-0850+1 BA17

The listing in Amadeus currently has it as OSL-DXB with an 11 hour connection in LHR.

When I checked EF on Tuesday, both US and UK point of sale options gave the same availability. Agent is in CBR.

pyffii Aug 30, 2016 3:33 am

Rang AA RTW desk in Dallas today to book a DONE5 ex JNB....no problems with the booking process but a very long time to get payment processed with my Australian CC....in the end payment was accepted in Rand and the eticket issued almost immediately....yes, the price has gone up quite substantially but compared to buying it locally the savings are still substantial plus I get to have a a return domestic flight👍

Himeno Aug 30, 2016 5:08 am

Progress on my tickets is moving forward. Resolved the issue with LHR-DXB, but not how I had wanted. QF2 had been on waitlist for D for the last 5 days and had no action. :( Adjusted flights for longer in London (still under 24 hours), and a QF10>QF1 turn in DXB, thus 22 hours, instead of 11, in London and 3 hours, instead of 17 in Dubai.

Current issue is getting A on AA LAX-PHL. ExpertFlyer is showing no A availability on any flight that day (Oct 31) with F7 on every flight. I understand this is because AA uses A for award bookings and instant upgrade bookings and they try to limit those? Would they open a seat for a RTW booking?
Other option is LAX-DCA, but then the following flight (to DTW) only has single class aircraft from DCA. :|

Calchas Aug 30, 2016 5:12 am


Originally Posted by Himeno (Post 27139172)
Progress on my tickets is moving forward. Resolved the issue with LHR-DXB, but not how I had wanted. QF2 had been on waitlist for D for the last 5 days and had no action. :( Adjusted flights for longer in London (still under 24 hours), and a QF10>QF1 turn in DXB, thus 22 hours, instead of 11, in London and 3 hours, instead of 17 in Dubai.

Current issue is getting A on AA LAX-PHL. ExpertFlyer is showing no A availability on any flight that day (Oct 31) with F7 on every flight. I understand this is because AA uses A for award bookings and instant upgrade bookings and they try to limit those? Would they open a seat for a RTW booking?
Other option is LAX-DCA, but then the following flight (to DTW) only has single class aircraft from DCA. :|

Are you waitlisted in A class? Get your TA to liase with AA, they might be willing to open a seat.

pandaperth Aug 30, 2016 10:28 am


Originally Posted by pyffii (Post 27138935)
Rang AA RTW desk in Dallas today to book a DONE5 ex JNB....no problems with the booking process but a very long time to get payment processed with my Australian CC....in the end payment was accepted in Rand and the eticket issued almost immediately....yes, the price has gone up quite substantially but compared to buying it locally the savings are still substantial plus I get to have a a return domestic flight👍

I bought an ex-MPM DONE from AA in July. I asked them to price it in AUD, which they did. I then telephoned AA's Sydney office to pay. Thus I avoided my CC's 3% FX fee:)

skunker Aug 30, 2016 11:03 am

I just noticed a schedule change in my exMPM DONE5. I had MPM-DOH-MIA-SAN-ORD-JFK-XXX but I just noticed there was a change a couple weeks ago to -MIA-SAN-LAX-JFK-XXX with the LAX-JFK leg in A not D.

So, that's two transcons and one in 3-class first. Unfortunately I need to make changes once I get back to SAN so I doubt it will stick.

allset2travel Aug 30, 2016 3:00 pm


Originally Posted by Himeno (Post 27139172)
. :( Adjusted flights for longer in London (still under 24 hours) .......

During transit, I always prefer to stretch the time in London so I could pop into the city center without exceeding the 24 hour time limit.


Originally Posted by Himeno (Post 27139172)
Current issue is getting A on AA LAX-PHL. .

You might call the AA RTW desk for this. They understand full well what the "A" code is, and fix your ticket to your liking.

Himeno Aug 31, 2016 1:58 am


Originally Posted by Calchas (Post 27139181)
Are you waitlisted in A class? Get your TA to liase with AA, they might be willing to open a seat.


Originally Posted by allset2travel (Post 27141965)
You might call the AA RTW desk for this. They understand full well what the "A" code is, and fix your ticket to your liking.

TA waitlisted it, then spent 2 hours talking to AA about it. No go. :(

I can get A on LAX-DCA, but then that would put me on a 1 class CR2 for DCA-DTW.
Could do LAX-DCA-ORD, but then I'd need an extra ORD-DTW return side trip...
Better option? Something I'm missing?


Went into see the agent today after work. Found out what happened yesterday with trying to get A on LAX-PHL. She called AA a number of times asking for the waitlist to clear and the seat to be given, pointing out the RTW and the status. Got a number of different AA call centers, but never DFW. The call center operators kept assuming she wanted the sector, or the entire booking, removed.
I'll have to pass on the RTW desk number for next time.

Just waiting on the agents head office to get the pricing and work to approve my leave.

Himeno Sep 7, 2016 2:58 am

My tickets got issued. Came back as 4 tickets (1x DONE3, 1x DAS13, 2x extra side trips).

The main thing I had been worried about was the pricing for the DONE3 (which doesn't exist ex AU, and under the old rules would likely have been priced as a DONE4). That came back as expected given the new rule of country of origin price converted to country of sale currency.

However, while they were all in the same PNR while being booked, it appears that they got split when the tickets were issued this morning. :( The e-ticket paperwork is showing 3 different Galileo PNRs.

Calchas Sep 7, 2016 4:09 am


Originally Posted by Himeno (Post 27176618)
My tickets got issued. Came back as 4 tickets (1x DONE3, 1x DAS13, 2x extra side trips).

The main thing I had been worried about was the pricing for the DONE3 (which doesn't exist ex AU, and under the old rules would likely have been priced as a DONE4). That came back as expected given the new rule of country of origin price converted to country of sale currency.

However, while they were all in the same PNR while being booked, it appears that they got split when the tickets were issued this morning. :( The e-ticket paperwork is showing 3 different Galileo PNRs.

Who made the booking? There might be a master PNR wrapping around the PNRs for each ticket, possibly on a different GDS. Also what is the status of the old PNR you had when booking?

Himeno Sep 7, 2016 5:36 am


Originally Posted by Calchas (Post 27176767)
Who made the booking? There might be a master PNR wrapping around the PNRs for each ticket, possibly on a different GDS. Also what is the status of the old PNR you had when booking?

It was made by a travel agent using Galileo. The agent knows I understand most of the codes etc used, so she shows me the monitor to check things off when I'm in the store.
I don't have the PNR used during the booking, I just saw it listed against each of the different tickets that were being worked on.

The e-ticket paperwork I got today lists 3 different Galileo PNRs for the 4 tickets with 2 Amadeus, 2 Sabre and 1 Axess PNR within the Galileo PNRs.
Looks like the DONE3 was issued by QR, the DAS13 by QF and the side trips by AA.

cphurley Sep 8, 2016 6:20 pm


Originally Posted by pandaperth (Post 27140597)
I bought an ex-MPM DONE from AA in July. I asked them to price it in AUD, which they did. I then telephoned AA's Sydney office to pay. Thus I avoided my CC's 3% FX fee:)

I'm working on a DONE4 with AA right now and they are coming out with SIGNIFICANTLY higher taxes/fees than the same itinerary priced on the One World tool (except that onewolrd has CPT-JNB before QR flights). Everything else is the exact same but AA pricing is giving me a rate that is $350 more than OneWorld tool. What's even more interesting is the same itinerary in Economy instead of business result in even HIGHER taxes/fees (again in the Carrier Surcharge/Fee area).

Any thoughts/suggestions? I've asked AA to double check several times and they went from coming VERY close on Business and way higher on Economy to now being WAY higher on both ($350-400 over on both Biz and Economy ticket).

Any thoughts/suggestions? My itin includes QR, AA, JL, CX, AY, IB.

Thanks.

AG.Canada Sep 16, 2016 5:40 am

Hello FT team!

Thanks for all the great advice packed into this '2016 rtw forum'.

Because of it I am close to booking a RTW ticket originating in MPM but have one quick and simple question... because it all seems too good to be true! I have priced the DONE5 ticket as simply as I could in order to get it to price (through S7), and did so with 8 flight segments (and 2 land segments). If I can get it ticketed, after my first flight (at the beginning of November), could I re-route for the $125 fee and add in the rest of the segments for 16 total. One of the original problems they were telling me is that AA was not posting tax information so they could not price it.

I am quite sure the answer is yes but wanted to double check before diving in just in case it is too good to be true! :)

Cheers,
Greg

danger Sep 16, 2016 6:21 am


Originally Posted by AG.Canada (Post 27219772)
Hello FT team!

Thanks for all the great advice packed into this '2016 rtw forum'.

Because of it I am close to booking a RTW ticket originating in MPM but have one quick and simple question... because it all seems too good to be true! I have priced the DONE5 ticket as simply as I could in order to get it to price (through S7), and did so with 8 flight segments (and 2 land segments). If I can get it ticketed, after my first flight (at the beginning of November), could I re-route for the $125 fee and add in the rest of the segments for 16 total. One of the original problems they were telling me is that AA was not posting tax information so they could not price it.

I am quite sure the answer is yes but wanted to double check before diving in just in case it is too good to be true! :)

Cheers,
Greg

You are correct on the USD125 fee for re-routing, yes.

However, what sort of fare cost are you expecting from MPM? S7 seems to have joined other oneworld carriers in raising fares from Mozambique. A DONE5, for example, is now USD5354 exclusive of taxes.

cphurley Sep 20, 2016 5:22 pm


Originally Posted by cphurley (Post 27185494)
I'm working on a DONE4 with AA right now and they are coming out with SIGNIFICANTLY higher taxes/fees than the same itinerary priced on the One World tool (except that onewolrd has CPT-JNB before QR flights). Everything else is the exact same but AA pricing is giving me a rate that is $350 more than OneWorld tool. What's even more interesting is the same itinerary in Economy instead of business result in even HIGHER taxes/fees (again in the Carrier Surcharge/Fee area).

Any thoughts/suggestions? I've asked AA to double check several times and they went from coming VERY close on Business and way higher on Economy to now being WAY higher on both ($350-400 over on both Biz and Economy ticket).

Any thoughts/suggestions? My itin includes QR, AA, JL, CX, AY, IB.

Thanks.

So just an update on how I got my tickets booked. I ended up booking 2 DONE4s ex-JNB via British Airways (without a single BA flight on the ticket!).

Despite having JUST booked two DONE4s by calling the normal UK BA number, I then tried to book a LONE4 and got NOWHERE. I waited on hold 20 minutes per call and was subsequently transferred to a non-working number 3 times. My final effort I was transferred to a young lady's cell phone number; a girl in Germany who didn't even work for BA (she was a former employee - had left 2 months prior).

Anyway, I called AA RTW and had them take over the BA reservation I had setup on the tool (with CPT-JNB first leg)... and finally AA priced approximately the same as the tool (no crazy additional taxes/surcharges). So I'm all set for JNB-DOH-ORD-HDN-ORD-TUL-ORD-LAX-HNL-NRT-PEK-HEL-DUB-MAD-JNB starting in January (when we finish up our current DONE4 with ORD-HKG-MLE-DOH-JNB). ^^ :)

Dr. HFH Sep 21, 2016 1:01 am


Originally Posted by cphurley (Post 27240163)
I'm all set for JNB-DOH-ORD-HDN-ORD-TUL-ORD-LAX-HNL-NRT-PEK-HEL-DUB-MAD-JNB starting in January.

You don't mention where you really want/need to go; but you've left a lot of miles on the table with this routing.

cphurley Sep 22, 2016 8:38 am


Originally Posted by Dr. HFH (Post 27241463)
You don't mention where you really want/need to go; but you've left a lot of miles on the table with this routing.

Here's a summary of the trip which is definitely not a mile-maximizer:

JNB-DOH-ORD - flying home after safari and visit to Vic Falls (Jan)
ORD-HDN-ORD - weekend ski trip to Steamboat Springs (Mar)
ORD-TUL-ORD - weekend trip to visit family (May)
- I know this is VERY low mileage but the ticket prices are usually high hence the good "value" by including this on the DONE4
ORD-LAX-HNL - Hawaii with some of the family (Jun)
HNL-NRT-PEK - visit to China with my wife (1 week - Jun/Jul)
PEK-HEL-DUB - visit to Ireland with wife (1 week - Jul)
DUB-MAD-JNB - finish the trip and start the next; likely just a few nights in MAD (Jul)

Calchas Sep 24, 2016 8:04 am


Originally Posted by cphurley (Post 27247380)
Here's a summary of the trip which is definitely not a mile-maximizer:

JNB-DOH-ORD - flying home after safari and visit to Vic Falls (Jan)
ORD-HDN-ORD - weekend ski trip to Steamboat Springs (Mar)
ORD-TUL-ORD - weekend trip to visit family (May)
- I know this is VERY low mileage but the ticket prices are usually high hence the good "value" by including this on the DONE4
ORD-LAX-HNL - Hawaii with some of the family (Jun)
HNL-NRT-PEK - visit to China with my wife (1 week - Jun/Jul)
PEK-HEL-DUB - visit to Ireland with wife (1 week - Jul)
DUB-MAD-JNB - finish the trip and start the next; likely just a few nights in MAD (Jul)

Enjoy your trips! Sounds very cool

If you want oneworld miles, BA/AA are selling RTM-ORD-ORY for £650 in J, US sectors in F. Just do that a few times. ;) (In fact you could even nest that into your present itinerary.)

Cashew1977 Sep 24, 2016 3:41 pm


Originally Posted by danger (Post 27219890)
You are correct on the USD125 fee for re-routing, yes.

However, what sort of fare cost are you expecting from MPM? S7 seems to have joined other oneworld carriers in raising fares from Mozambique. A DONE5, for example, is now USD5354 exclusive of taxes.


We just booked a DONE4 with S7 at the lower end of the scale for the base fare. Just about to book another . .. have base fares increased?

jerry a. laska Sep 24, 2016 4:29 pm


Originally Posted by Cashew1977 (Post 27258354)
We just booked a DONE4 with S7 at the lower end of the scale for the base fare. Just about to book another . .. have base fares increased?

What do you mean by "lower end of the scale for the base fare"? The base fare is the base fare, it can move up or down (lately mostly down) based upon the exchange rate of the MZN.

Cashew1977 Sep 24, 2016 4:37 pm


Originally Posted by jerry a. laska (Post 27258525)
What do you mean by "lower end of the scale for the base fare"? The base fare is the base fare, it can move up or down (lately mostly down) based upon the exchange rate of the MZN.

I meant lower end of the various airlines' fares that have been seen over the past few months. S7 was still cheaper than QF or BA but wondering if that has now changed...

jerry a. laska Sep 24, 2016 5:17 pm


Originally Posted by Cashew1977 (Post 27258545)
I meant lower end of the various airlines' fares that have been seen over the past few months. S7 was still cheaper than QF or BA but wondering if that has now changed...

From expertflyer ex-MPM:
DONE4:
AA $4637
BA $4637
S7 $4670

DONE5:
AA $5285
BA $5285
S7 $5319

DONE6:
AA $6428
BA $6428
S7 $6462

Calchas Sep 24, 2016 5:27 pm


Originally Posted by jerry a. laska (Post 27258685)
From expertflyer ex-MPM:
DONE4:
AA $4637
BA $4637
S7 $4670

S7 only updated their fare on the morning of the 21st September. The 162300 MZN (about 2100 USD today) fare was around until then.

Code:

    V FARE BASIS    BK    FARE  TRAVEL-TICKET AP  MINMAX  RTG
  1  DONE4          D‡R  2136.00        T21SE  -/‡  -/12M RW01
PASSENGER TYPE-ADT                AUTO PRICE-YES             
FROM-MPM TO-MPM    CXR-S7    TVL-25SEP16  RULE-3015 RWR2/346
FARE BASIS-DONE4            SPECIAL FARE  DIS-E  VENDOR-ATP
FARE TYPE-BRW      RT-BUSINESS CLASS AROUND THE WORLD
MZN  162300  0311  E08NOV13 D-INFINITY  FC-DONE4  FN-   
SYSTEM DATES - CREATED 07NOV13/0622  EXPIRES 21SEP16/0623

Quite possible to have a PNR priced at the old level but not ticketed for a couple of days after that.

AG.Canada Sep 25, 2016 5:42 am

Booking Reference versus Ticket
 
Hilarious timing (just not for me) on this post... I hadn't responded regarding the S7 fares because I was given a quote from S7 for around $3200 usd a few weeks ago for a DONE5 and didn't want to jinx it... I was finally given a Booking Reference on September 20. When I called to make payment on the 22nd they said they were having issues with the price... I checked EF and figured that the doscussed increase was the problem. I have emailed and called a few times since then but have not received a straight answer... my guess is that I am out of luck, even though I had already picked my seats for the first flight in November!

rollthere Sep 27, 2016 2:15 pm


Originally Posted by AG.Canada (Post 27260303)
Hilarious timing (just not for me) on this post... I hadn't responded regarding the S7 fares because I was given a quote from S7 for around $3200 usd a few weeks ago for a DONE5 and didn't want to jinx it... I was finally given a Booking Reference on September 20. When I called to make payment on the 22nd they said they were having issues with the price... I checked EF and figured that the doscussed increase was the problem. I have emailed and called a few times since then but have not received a straight answer... my guess is that I am out of luck, even though I had already picked my seats for the first flight in November!

+1. Exact same thing happen to me! I was furious!

AG.Canada Sep 28, 2016 3:51 pm


Originally Posted by rollthere (Post 27271585)
+1. Exact same thing happen to me! I was furious!

Did you give up on it rollthere?

Today I called in only to hear that my booking was cancelled due to non-payment.

I complained and immediately sent them my call log (approx 10 calls over the last week) and my email log, all indicating that I was trying to make payment, but that S7 would not allow me to due to technical difficulties... but always that things were 'fine, and it would be fixed shortly'. :rolleyes: ...

Hoping it will still work, otherwise I will need to find a different way back from SA once my current DONE4 is finished.

wandering_fred Nov 24, 2016 7:43 pm

Some workarounds for QR married seqments
 
Having spent the last (not so) few weeks attempting to put together a couple of inexpensive xONEx fares, I have consistently experienced the "QR married segment" problem. In the course of discussing it with the TA (well worth the extra booking fee given the starting points) a relatively simple work around was discovered for the xONEx tickets. In a word code shares.

CAI-DOH-HKG on QR doesn't work but CAI(QR)-DOH(CX-QR metal)-HKG does.

ORD-DOH-CAI on QR doesn't work but ORD(AA-QR metal)-DOH(QR)-CAI does.

Well at least past the ticketing stages... It will be a number of months to see if QR will complain at boarding...

Given the lack of code shares being shown on the on-line booking engine, the TA becomes a requirement.

Happy wandering

Fred

anabolism Nov 25, 2016 10:44 am


Originally Posted by wandering_fred (Post 27524360)
CAI-DOH-HKG on QR doesn't work but CAI(QR)-DOH(CX-QR metal)-HKG does.

ORD-DOH-CAI on QR doesn't work but ORD(AA-QR metal)-DOH(QR)-CAI does.

Well at least past the ticketing stages... It will be a number of months to see if QR will complain at boarding...

Why would they complain at boarding?

wandering_fred Nov 25, 2016 10:37 pm


Originally Posted by anabolism (Post 27526220)
Why would they complain at boarding?


CAI-DOH-HKG on QR doesn't work but CAI(QR)-DOH(CX-QR metal)-HKG does.
Seems the back office is now complaining about the DOH-HKG when used with CX HKG-AKL, requiring the DOH-AKL direct flight be used. I'd really rather NOT take a 17 (or so) hour flight (9012 miles) as 11 hours is normally more than enough for me. We will see if there is a new complaint is as I just asked to turn HKG in to a stopover - 30+ hours. Though that reduce the stop in AKL to about 27 hours and I want to visit friends in WLG.

Alas I have the positioning flights already paid for and the date changes will be a pain since exCMB leaves at 0525 and through check of luggage is no more.

At least they are happy so far (I think/hope) I chose the long haul ORD-DOH on the return (even if it is the AA code share) ...

Happy wandering

Fred

PS: taxes (?) have gone up $A100 in one day I wonder what they would have done if I said change my CC yesterday... Why I am dealing with a TA not directly with the airline

danger Nov 25, 2016 10:59 pm


Originally Posted by wandering_fred (Post 27527944)
Seems the back office is now complaining about the DOH-HKG when used with CX HKG-AKL, requiring the DOH-AKL direct flight be used.

Qatar is off its lips. Ask them to put out which one of the many, many rules supports this push.


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