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-   -   Oneworld booking and pricing experiences (https://www.flyertalk.com/forum/oneworld/1776577-oneworld-booking-pricing-experiences.html)

steveholt Mar 26, 2024 11:26 am


Originally Posted by ironmanjt (Post 36109717)
If you’ve flown the first segment you won’t be refunding - once they refare to determine your refund it might not be worth it.

However, if you change before the first segment you can expect a refare and significant upcharge.

Your post seems to imply all the people calling AA helped bring the CAI situation to their attention. Not that that’s at fault, but we knew this fare wouldn’t last long given the number of tickets apparently being issued.

Glad I got a $3700 routing I love - can’t wait to start it in a month!

I certainly think AA was aware of the issue, but this also wasn't really a mistake fare that would qualify for "don't call the airline" status. There was a currency devaluation and repricing was always going to be inevitable. Maybe the volume of calls/bookings accelerated the issue, but it's not as if OW turned the fares off within 24 hours of the devaluation. Probably fairer to frame this as an opportunity that was always going to be limited-time.

I have to imagine that a significant percentage of RTW tickets on AA are either ex-OSL, ex-TYO, or ex-CAI. If OW felt like they weren't getting good value out of these fares, they could reprice them at any time, as we saw with CAI.

steveholt Mar 26, 2024 11:27 am


Originally Posted by dvs7310 (Post 36110187)
My suspicion it that it's now too late to make any pre-departure changes, so plan to fly what you have, but date changes should still not be a problem. As of now, MH is the only one remaining with the ex-CAI fare, which AA can book with, but if they already used the CX fare to ticket yours I'm not sure it can be changed. (I'm not 100% sure on that, but I know when QF ticketed mine it was either the RJ or QF fare and when I dropped RJ it didn't trigger an increase, which the QR fare would have). Maybe ask them if they can ticket a new one on the MH fare and cancel the one you're unhappy with AFTER the new one issued (since we know AA doesn't ticket immediately, you could loose both if not careful).

I imagine that after the dust settles, the existing tickets will get treated no differently than one issued from any other departure point. AA agents are likely being conservative when setting expectations because there hasn't been a massive fare increase on these for a long time. There's no precedence in the past for re-faring on a change after the first segment is flown. We'll see of course and I've little doubt QF will be the least pleasant to deal with, but fortunately for me, I was quick to make the necessary changes right after ticking as I fully expected this fare to end in its current form and am very happy to fly the ticket I have with the exception of date changes on the last 3 segments.

Correct to point out that there's no precedence for refaring these after first leg has been flown. I will be relatively conservative with my changes and leave myself plenty of time to battle with QF, but I don't think there should be any issues with these tickets versus, say, ex-OSL fares.

steveholt Mar 26, 2024 11:28 am


Originally Posted by slhu82 (Post 36111718)
Share some DPs

1. Asked AA to pricing with RJ as first leg for xCAI, the total cost is 7000 for DONE4. xCAI price is gone now.
2. Asked AA to price xTYO DONE4 as well. $6000. If online tool can issue your ticket, QF will only charge 500 dollars less but online tool has some issue to issue JAL segment so I have to use AA to book.

I will probably book xTYO. I used 15 segments and 8 stopovers, I think it is till pretty decent.

I priced out an RTW on the online tool that came out at $6000 AUD with a $4700 AUD base fare, submitted it to AA, and got a base fare of nearly $8K USD. Not a surprise, but CAI is finished for now.

skunker Mar 26, 2024 11:43 am

Looks like only BA and QR fares filed for CAI now.
Results from https://www.ExpertFlyer.com
Code:

Fare Information Search:

Departing CAI on 06/01/24 for CAI
Returning on 07/01/24
Flying BA 
Viewing in currency USD
Validated Results

Fare Basis  Airline  Booking  Trip Type  Fare          Cabin  Effective  Expiration  Min/Max  Advanced
                    Class                                      Date      Date        Stay    Purchase Req
DONE3      BA      D        Round-Trip  7306.00 (USD)  B                            -- / 12M
DGLOB34    BA      D        Round-Trip  7924.00 (USD)  B                            -- / 12M
DONE4      BA      D        Round-Trip  7924.00 (USD)  B                            -- / 12M
DONE5      BA      D        Round-Trip  8149.00 (USD)  B                            -- / 12M
DONE6      BA      D        Round-Trip  9273.00 (USD)  B                            -- / 12M
AONE3      BA      A        Round-Trip  14612.00 (USD) F                            -- / 12M
AGLOB34    BA      A        Round-Trip  16860.00 (USD) F                            -- / 12M
AONE4      BA      A        Round-Trip  16860.00 (USD) F                            -- / 12M
AONE5      BA      A        Round-Trip  19670.00 (USD) F                            -- / 12M
AONE6      BA      A        Round-Trip  23042.00 (USD) F                            -- / 12M

Results from https://www.ExpertFlyer.com
Code:

Fare Information Search:

Departing CAI on 06/01/24 for CAI
Returning on 07/01/24
Flying QR 
Viewing in currency USD
Validated Results

Fare Basis  Airline  Booking  Trip Type  Fare          Cabin  Effective  Expiration  Min/Max  Advanced
                    Class                                      Date      Date        Stay    Purchase Req
LONE3      QR      L        Round-Trip  1850.00 (USD)  E                            -- / 12M
LGLOB29    QR      L        Round-Trip  2260.00 (USD)  E                            -- / 12M
LONE4      QR      L        Round-Trip  2260.00 (USD)  E                            -- / 12M
LGLOB34    QR      L        Round-Trip  2590.00 (USD)  E                            -- / 12M
LONE5      QR      L        Round-Trip  2590.00 (USD)  E                            -- / 12M
LGLOB39    QR      L        Round-Trip  3040.00 (USD)  E                            -- / 12M
LONE6      QR      L        Round-Trip  3040.00 (USD)  E                            -- / 12M
DONE3      QR      D        Round-Trip  4810.00 (USD)  B                            -- / 12M
DGLOB34    QR      D        Round-Trip  5220.00 (USD)  B                            -- / 12M
DONE4      QR      D        Round-Trip  5220.00 (USD)  B                            -- / 12M
DONE5      QR      D        Round-Trip  5370.00 (USD)  B                            -- / 12M
DONE6      QR      D        Round-Trip  6110.00 (USD)  B                            -- / 12M
AONE3      QR      A        Round-Trip  9620.00 (USD)  F                            -- / 12M
AGLOB34    QR      A        Round-Trip  11100.00 (USD) F                            -- / 12M
AONE4      QR      A        Round-Trip  11100.00 (USD) F                            -- / 12M
AONE5      QR      A        Round-Trip  12950.00 (USD) F                            -- / 12M
AONE6      QR      A        Round-Trip  15170.00 (USD) F                            -- / 12M


LilZeppelin Mar 26, 2024 12:16 pm

1 Attachment(s)
hm, MH not yet re-priced.

slhu82 Mar 26, 2024 12:24 pm

xTYO from AA or xCAI from AA 8000?

NDFan Mar 26, 2024 12:36 pm

Airline Insurance Surcharge
 
Hello:
I am currently building another ex-TYO DONE3 using the Oneworld tool and it is pricing as JPY1,070,980 which is about $7067, which is a lot higher than my current one, also ex-TYO which cost $5600 in Sept 2023.
Looking at the taxes & fees, the largest amount is for Airline Insurance Surcharge of JPY186,320 which is about $1230. I don't remember seeing this item before; is it something new?
I'm fairly sure I am using the same mix of airlines: JL, CX, BA, IB, AA

Thanks.

jerry a. laska Mar 26, 2024 12:54 pm


Originally Posted by NDFan (Post 36112089)
Hello:
I am currently building another ex-TYO DONE3 using the Oneworld tool and it is pricing as JPY1,070,980 which is about $7067, which is a lot higher than my current one, also ex-TYO which cost $5600 in Sept 2023.
Looking at the taxes & fees, the largest amount is for Airline Insurance Surcharge of JPY186,320 which is about $1230. I don't remember seeing this item before; is it something new?
I'm fairly sure I am using the same mix of airlines: JL, CX, BA, IB, AA

Thanks.

JL imposes fuel surcharges and airline insurance surcharges as detailed here:
​​​​​​https://www.jal.co.jp/jp/en/inter/fare/fuel/detail.html

The airline insurance charge is per segment while the fuel surcharge is imposed on each segment to and from Japan. The insurance surcharge alone shouldn't be that much, I would expect that some other surcharges or taxes are being lumped in with it.

izzik Mar 26, 2024 2:00 pm


Originally Posted by skunker (Post 36111948)
Looks like only BA and QR fares filed for CAI now.

not just BA and QR.


Originally Posted by izzik (Post 36108249)
Things are changing quickly. As of today (3/25), only MH is showing the lower CAI rtw fares. This is probably your last chance so don't wait...altho TBH if you've waited this long, you probably weren't going to buy it anyway. :P
BA/JL/CX are showing sky-high prices, worse than QR (which is now "cheaper" lol).
RJ/AT/QF/UL/AY/IB/AS aren't showing any prices in EF.


iwillflytheworld Mar 26, 2024 7:41 pm

I did a couple of date changes on my (not yet started) ex-CAI DONE4 through Qantas twitter - simple and efficient (although a bit slow - it basically took the whole day).

QF says that there is no D space on JL despite EF showing availability. It seems to me that in practice one needs I availability on JL, at least this seems to match what QF sees.

The agent mentioned - without me asking - that itinerary changes will not be permitted on ex-CAI bookings, only date changes. Before departure I understand this since there is no longer a QF fare filed ex-CAI, but after departure this would go against the fare rules... in any case it seems that all OW airlines got the same memo.

danger Mar 26, 2024 7:52 pm


Originally Posted by iwillflytheworld (Post 36113075)
I did a couple of date changes on my (not yet started) ex-CAI DONE4 through Qantas twitter - simple and efficient (although a bit slow - it basically took the whole day).

QF says that there is no D space on JL despite EF showing availability. It seems to me that in practice one needs I availability on JL, at least this seems to match what QF sees.

The agent mentioned - without me asking - that itinerary changes will not be permitted on ex-CAI bookings, only date changes. Before departure I understand this since there is no longer a QF fare filed ex-CAI, but after departure this would go against the fare rules... in any case it seems that all OW airlines got the same memo.

I don't think it should matter that QF no longer files an ex-Egypt fare. When you purchased the fare, it did and the rules allow for changes.

dvs7310 Mar 26, 2024 11:25 pm


Originally Posted by danger (Post 36113092)
I don't think it should matter that QF no longer files an ex-Egypt fare. When you purchased the fare, it did and the rules allow for changes.

I strongly suspect that after some time passes changes will happen but since it's fresh right now and I get the impression that the Twitter team is pretty small then maybe not at the moment.

The problem with QF is that people have been told already they don't really care about th the fare rules, and there's no one to really hold them accountable to. I'm sure Egypt doesn't have any consumer protection bureau, and have heard Australia doesn't have a strong one.

I think it's best to expect to fly these with nothing more than date changes, especially the next few months.

I was actually looking for something at the time from DOH to TYO (had a couple of days to play with so stopover somewhere cheap-ish) but wasn't getting anything under $2500 r/t on OneWorld (DOH, AUH, CAI, and TUN fares to Asia plus an addon), so timing on this was very good. Sure it's more expensive but I've now got a second and third trip built into it. But I'm grateful now I got in earlyish and was agressive with QF getting my changes done ASAP as I knew the old fare's days were numbered.

iwillflytheworld Mar 27, 2024 9:58 am


Originally Posted by danger (Post 36113092)
I don't think it should matter that QF no longer files an ex-Egypt fare. When you purchased the fare, it did and the rules allow for changes.

Yes but itinerary changes before departure trigger a refare according to fare rules. But there is no fare to refare (or it could be many thousands more expensive). After departure, it should be a $125 flat fee so denying this is more clearly against the fare rules. But as others have pointed out, if QF says no, there isn't much we can do. Thankfully I booked an itinerary I can live with.

LilZeppelin Mar 27, 2024 10:39 am


Originally Posted by iwillflytheworld (Post 36114361)
Yes but itinerary changes before departure trigger a refare according to fare rules.

Per fare rules not all changes. only routing or the time of the first flight. Here is the extract from fare rules:
BEFORE DEPARTURE
CHARGE USD 125.00 FOR REISSUE.
WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR
FAMILY MEMBER.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
LOCAL SERVICE FEES MAY APPLY ON REROUTING/REISSUE
-------------------------------------------------
REROUTING PRIOR TO DEPARTURE
CHANGES TO TICKETED POINTS ARE PERMITTED AT A
CHARGE OF USD 125.00 PER TRANSACTION.
IF THE FARE LEVEL HAS INCREASED SINCE TICKET
ISSUANCE THE DIFFERENCE BETWEEN THE OLD AND NEW
FARE WILL ALSO BE CHARGED. IF THE FARE LEVEL HAS
DECREASED SINCE TICKET ISSUANCE NO REFUND WILL
APPLY.

BEFORE DEPARTURE
CHANGES PERMITTED FOR REVALIDATION.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
LOCAL SERVICE FEES MAY APPLY ON REBOOKING
-------------------------------------------------
REBOOKING PRIOR TO DEPARTURE
CHANGES ARE PERMITTED PROVIDED TICKETED POINTS
REMAIN THE SAME. IF THE DATE IF THE FIRST FLIGHT
COUPON IS BEING CHANGED AND THE FARE HAS
INCREASED SINCE TICKET ISSUANCE THE DIFFERENCE
BETWEEN THE OLD AND NEW FARE BE CHARGED.
IF THE FARE LEVEL HAS DECREASED SINCE TICKET
ISSUANCE NO REFUND WILL APPLY.

steveholt Mar 27, 2024 10:43 am


Originally Posted by iwillflytheworld (Post 36114361)
Yes but itinerary changes before departure trigger a refare according to fare rules. But there is no fare to refare (or it could be many thousands more expensive). After departure, it should be a $125 flat fee so denying this is more clearly against the fare rules. But as others have pointed out, if QF says no, there isn't much we can do. Thankfully I booked an itinerary I can live with.

Could you file a DOT complaint if your ticket touches the US/you're based in the US? Hoping it doesn't come to that, of course.


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