Your BA status combined your PHX flight should be enough to get access by the rules.

Sadly, some staff do not understand the rules. Your KLM flight has no bearing on this.

Anyone know if this lounge has its own lost and found? I would contact the lounge but can't find any direct contact.

I lost a jacket, and contacting LAWA Police and TSA haven't worked out.

These pages indicate a FAX number:

http://www.qantas.com/travel/airline...unge/global/en

http://www.qantas.com/travel/airline...unge/global/en

FWIW, Yelp lists (310) 348-0750 as the phone number for the lounge. No idea if that's correct or not.

Well, the FAX number is listed as Fx:+1 (310) 348 0751, so that's promising.
ISTR, that it did apear on Qantas.com before but had been removed.

Thanks, serfty. I know that by the books I'm supposed to have access to the lounge unconditionally (:D). Though reports in this tread and what I heard from some of my friend indicate the experience might be seriously different. That's why I was asking about others recent experience.

A friend of mine flying in J on AA LAX-JFK (with no status) was just turned down from the oneworld business lounge at LAX, despite the rules:

They were told:
"We received a new policy yesterday via email stating that you're ineligible on a domestic flight. This new policy is not published anywhere online."

Lounge staff were adamant, despite my friend asking for a second opinion. Very frustrating. Anyone else with experience like this?

Pretty pathetic if its true.
Fine if they want to change policy, but they need to publish it online and give customers some period of notice.

I suspect it's another staff training issue.

"No class of service based access for passengers on "Domestic" Itineraries except for those with on three class services to Miami or New York" ...

appears been dumbed down to:

..."No class of service based access for passengers on "Domestic" Itineraries".


By the current published rules, Business Class passengers traveling on an American Airlines Marketed and Operated flight sold with three classes between Los Angeles & New York or Los Angeles & Miami should have access.

I hope it's just a training issue. These lounges love to make up rules that "are so new they aren't published yet". Yet if they truly wanted to deny access under published policy they could just do so on the basis of capacity like so many US BA lounges do. I'm not too far away from becoming QF SG and a few more months to WP (Already AA EXP for another year). I fly a lot of domestics out of LAX. It's going to be interesting to see the consistency of access.

There's been an update to the oneworld site in the last day or two.

I saw it reported here: http://www.flyertalk.com/forum/28683949-post586.html

It now indicates access for those transcon flights:The three class aspect has been dropped.

So there's actually greater access now?

I believe so, although I suspect there's not many direct 2 class services to JFK.

What would be interesting is those in "First" (booked in J) on a two class service to, say, MIA. Would they be eligible for First lounge access?

Well, to me it is not so clear cut. The text specifically mentions access to AA lounges when travelling solely domestic flights. To me, it means that access to AA lounges is allowed when flying F/J on the specific transcon flights regardless of 2 or 3 class planes.

Are the staff here still idiots and deny non-aa owe on domestic itins?