MH Booking Management
Feb 5, 2013 | 1:55 am
#2
Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 3,007
Feb 5, 2013 | 7:12 am
#3
Join Date: Jul 2011
Location: DFW
Programs: AA EXP, mid-tier with pretty much everyone else
Posts: 873
I made an award booking with MH yesterday for a flight in April, was hoping to get on and select seats. Oh well, the adventure doesn't begin until something goes wrong I guess.
Feb 5, 2013 | 3:58 pm
#4
Join Date: Apr 2001
Location: Austin
Posts: 4,635
Mar 18, 2013 | 4:22 am
#5
Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 3,007
MMB is now active on the MH site,
albeit it should be called View My Booking is that is all it does.
- No adding FF numbers, no seat selections.
Within 48hrsthey do have an online checkin.
This actually works
- Ability to add FF numbers of multiple airlines
- Seat selection
- Ability to print PDF boarding pass.
As a QF Plat, Emerald status was shown on the BP and it seemed there were no blocked seats, although about 10 in the front of the cabin had already been allocated.
albeit it should be called View My Booking is that is all it does.
- No adding FF numbers, no seat selections.
Within 48hrsthey do have an online checkin.
This actually works
- Ability to add FF numbers of multiple airlines
- Seat selection
- Ability to print PDF boarding pass.
As a QF Plat, Emerald status was shown on the BP and it seemed there were no blocked seats, although about 10 in the front of the cabin had already been allocated.
Mar 18, 2013 | 5:28 pm
#6
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
MH online booking management does not recognize AA generated Record Locator (some call it booking ref code).
I ended up calling AA and AA transferred me to MH to finally get seats assigned. When asked why can't I do seat selection online. Replied, "you have to call us".
I ended up calling AA and AA transferred me to MH to finally get seats assigned. When asked why can't I do seat selection online. Replied, "you have to call us".
Mar 21, 2013 | 8:09 pm
#7
Join Date: Sep 2009
Location: Australia
Posts: 78
Hi
I had a return trip booked on MH which started in Oct last year and is ending this month.
I was able to see it initially on my bookings but then it vanished. When i called them at the beginning of this year, they said bookings made last year weren't available anymore due to OW alliance. So I had to choose seats over the phone.
But suprisingly, I didn't have to wait a long time over the phone and they also sent me a sms confirming my changes which was new.
I had a return trip booked on MH which started in Oct last year and is ending this month.
I was able to see it initially on my bookings but then it vanished. When i called them at the beginning of this year, they said bookings made last year weren't available anymore due to OW alliance. So I had to choose seats over the phone.
But suprisingly, I didn't have to wait a long time over the phone and they also sent me a sms confirming my changes which was new.
Mar 22, 2013 | 6:23 am
#8
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
Hi
I had a return trip booked on MH which started in Oct last year and is ending this month.
I was able to see it initially on my bookings but then it vanished. When i called them at the beginning of this year, they said bookings made last year weren't available anymore due to OW alliance. So I had to choose seats over the phone.
But suprisingly, I didn't have to wait a long time over the phone and they also sent me a sms confirming my changes which was new.
I had a return trip booked on MH which started in Oct last year and is ending this month.
I was able to see it initially on my bookings but then it vanished. When i called them at the beginning of this year, they said bookings made last year weren't available anymore due to OW alliance. So I had to choose seats over the phone.
But suprisingly, I didn't have to wait a long time over the phone and they also sent me a sms confirming my changes which was new.