ticketing RTW on CX - thoughts?
Nov 30, 2012 | 12:19 am
#1
Original Poster
Join Date: Mar 2008
Location: New Zealand
Programs: BA Gold
Posts: 195
ticketing RTW on CX - thoughts?
HI
I usually try and get my RTWs ticketed on AA so I can access the AA RTW desk for changes etc
Does anyone have experience of ticketing on CX and then having to deal with them for changes/reissues etc
Do they have a specific RTW helpdesk or such?
I am originating JNB and could book online as first fight is JNB -HKG on CX
I usually try and get my RTWs ticketed on AA so I can access the AA RTW desk for changes etc
Does anyone have experience of ticketing on CX and then having to deal with them for changes/reissues etc
Do they have a specific RTW helpdesk or such?
I am originating JNB and could book online as first fight is JNB -HKG on CX
Nov 30, 2012 | 1:48 am
#2
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
There is no RTW dedicated desk at CX.
But, I have used several RTW tickets issued by CX.
I always call CX Tokyo reservation/ticketing office for reservation changes and routing changes.
They are efficient and knowledgeable.
There is no handling charge when tickets issued by CX(160-).
I don't know Hong Kong reservation office quality.
But, I have used several RTW tickets issued by CX.
I always call CX Tokyo reservation/ticketing office for reservation changes and routing changes.
They are efficient and knowledgeable.
There is no handling charge when tickets issued by CX(160-).
I don't know Hong Kong reservation office quality.
Nov 30, 2012 | 3:15 am
#4
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD BXG
Programs: QF WP/LTG | UA P
Posts: 13,664
I have purchased DONE4s through CX in BKK. Date changes have been efficient and without extra cost. Sometimes the emails requesting changes have been ignored (or just missed), but sending a fax with requested changes has resulted in an outcome within an hour or two.