Malev status match - worth doing?!?
Jun 24, 2010 | 9:10 am
#16
Join Date: Feb 2010
Posts: 62
Matched to MA Gold today after a day return to Budapest on Saturday.
Even though the promotion uses words like "match" and "tier equalisation", they would not match NZ Gold Elite (the NZ Airpoints top tier above *Gold) to MA Platinum. A previous poster mentioned something in the MA inflight magazine limiting the match to Gold, but there was no such condition in the current edition - more to the point, there were pictures of the Duna Club Platinum Card on the promo.
I've asked for a reconsideration. I'll let you know how it goes.
Even though the promotion uses words like "match" and "tier equalisation", they would not match NZ Gold Elite (the NZ Airpoints top tier above *Gold) to MA Platinum. A previous poster mentioned something in the MA inflight magazine limiting the match to Gold, but there was no such condition in the current edition - more to the point, there were pictures of the Duna Club Platinum Card on the promo.
I've asked for a reconsideration. I'll let you know how it goes.
After a month of fighting with them about this and numerous emails from email addresses you cannot reply to that come nameless which makes me feel like i'm dealing which a bunch of outsourced call centre people in the middle of no where - they finally reply with the order of management as they call it.
You know what sucks about these things what are you suppose to do if your airline doesn't have a status called platinum i mean like seriously not that many do and don't even get started on Diamond!
Thank you very much for your mail addressed to the Duna Club Frequent Flyer
Office.
We would like to inform by the management order unfortunately we can not
upgrade your level.Your Duna Club level is GOLD.
Thank you for your understanding and patient.
Yours sincerely,
Duna Club
Malv Customer Service Centre
H.................
Office.
We would like to inform by the management order unfortunately we can not
upgrade your level.Your Duna Club level is GOLD.
Thank you for your understanding and patient.
Yours sincerely,
Duna Club
Malv Customer Service Centre
H.................
Jun 24, 2010 | 10:19 am
#17
Join Date: Nov 2004
Location: Dubai, UAE / Phuket, Thailand / York, England
Programs: SAS Diamond/STE+, Emirates, OW Sapphire (bye-bye BA, yesss!), Radisson VIP, Hilton, Marriott
Posts: 5,506
How long does the "matched" status last - just this calendar year? 1 year from the match date or until end 2011?
Jun 24, 2010 | 3:52 pm
#18
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,331
Jun 24, 2010 | 5:15 pm
#19
Join Date: Feb 2010
Posts: 62
I asked them to send another welcome kit and as it has been 8 weeks and when i did they replied with my card number and pin with no actual response to my question or request. Sigh
Jun 24, 2010 | 7:20 pm
#20
Join Date: Mar 2005
Location: SYD
Posts: 3,045
Jun 25, 2010 | 2:16 am
#22
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,331
Good point. The trip LGW-BUD return even in statusless Y was fine - no worse than other European carriers - I like their 3d animated safety video 
The 3 hour tour of Budapest I took was pretty amazing too.
If they don't come through with Platinum - which now looks doubtful - I'll credit my OW sectors to BAEC, where I'll be silver (OW Sapphire) by next week anyway. (We'll see which card arrives first...)
Will definitely be back to BUD with the family at some point when I've more time to spare, so Malev's promotion hasn't been a total waste at all.
The 3 hour tour of Budapest I took was pretty amazing too.
If they don't come through with Platinum - which now looks doubtful - I'll credit my OW sectors to BAEC, where I'll be silver (OW Sapphire) by next week anyway. (We'll see which card arrives first...)
Will definitely be back to BUD with the family at some point when I've more time to spare, so Malev's promotion hasn't been a total waste at all.
Jun 26, 2010 | 6:35 am
#23
Join Date: Jan 2009
Location: MIL, PAR
Programs: FB Gold (E+),TK Elite(*A Gold)
Posts: 689
C'mon guys, MA is a very little airline with 22 planes: you cannot pretend what even bigger airlines cannot afford!
I'm quite happy with my status matching (from Senator LH to Gold MA) and all the benefits I can enjoy while I fly OW: lounges and fast track.
But I do not expect any welcome kit (there's no such thing with MA) or to spend easily my few miles with them...and of course you need to pass through their call center when you need mainly to fly with their partners (after all they have few connections only through BUD) ...it happens also with ST carriers or *A!
By the way, you cannot really complain as the status match is valid for 2 years.
I'm quite happy with my status matching (from Senator LH to Gold MA) and all the benefits I can enjoy while I fly OW: lounges and fast track.
But I do not expect any welcome kit (there's no such thing with MA) or to spend easily my few miles with them...and of course you need to pass through their call center when you need mainly to fly with their partners (after all they have few connections only through BUD) ...it happens also with ST carriers or *A!
By the way, you cannot really complain as the status match is valid for 2 years.
Jun 26, 2010 | 1:21 pm
#24
Join Date: Nov 2004
Location: Dubai, UAE / Phuket, Thailand / York, England
Programs: SAS Diamond/STE+, Emirates, OW Sapphire (bye-bye BA, yesss!), Radisson VIP, Hilton, Marriott
Posts: 5,506
C'mon guys, MA is a very little airline with 22 planes: you cannot pretend what even bigger airlines cannot afford!
I'm quite happy with my status matching (from Senator LH to Gold MA) and all the benefits I can enjoy while I fly OW: lounges and fast track.
But I do not expect any welcome kit (there's no such thing with MA) or to spend easily my few miles with them...and of course you need to pass through their call center when you need mainly to fly with their partners (after all they have few connections only through BUD) ...it happens also with ST carriers or *A!
By the way, you cannot really complain as the status match is valid for 2 years.
I'm quite happy with my status matching (from Senator LH to Gold MA) and all the benefits I can enjoy while I fly OW: lounges and fast track.
But I do not expect any welcome kit (there's no such thing with MA) or to spend easily my few miles with them...and of course you need to pass through their call center when you need mainly to fly with their partners (after all they have few connections only through BUD) ...it happens also with ST carriers or *A!
By the way, you cannot really complain as the status match is valid for 2 years.
Jun 27, 2010 | 6:14 pm
#25
Join Date: Feb 2010
Posts: 62
Also the supposed 'welcome kit' is just a single white piece of paper and a card. It's really really basic. No luggage tags for Malev.
Anyone know what "Bonus travel right transferable to any person" means?
Is the bonus points apply to OW flights so 25% bonus? It's a bit vague in the benefits guide.
Last edited by Simsalabim; Jun 28, 2010 at 6:37 am Reason: more info - found answer and more questions
Jun 28, 2010 | 1:47 pm
#26
Join Date: Jan 2009
Location: MIL, PAR
Programs: FB Gold (E+),TK Elite(*A Gold)
Posts: 689
Aug 30, 2010 | 2:42 am
#28
Join Date: Aug 2010
Programs: Skyteam Platinum/Oneworld Emerald
Posts: 1
I have just received a complimentary Platinum card from Malev for showing them my Platinum Czech Airlines card and list of flights in 2010 (75 so far)
They give me confirmed biz-class upgrades and a bunch of other groovy stuff that makes the whole experience far more pleasant. So if you're platinum anywhere then give them a go!
They give me confirmed biz-class upgrades and a bunch of other groovy stuff that makes the whole experience far more pleasant. So if you're platinum anywhere then give them a go!
Aug 30, 2010 | 6:57 am
#29
Original Poster
Join Date: Oct 2004
Location: Citizen of the world
Programs: QF Plat./OW Emerald + Life Gold, IC Plat. Royal Ambassador, etc.
Posts: 2,891
i forgot to report back didn't i !
i am very glad to report that under the offer they did/do match fellow OW Emeralds to Duna Club Platinum, and that with Duna Club Platinum you get to gift Duna Club Gold (OW Saph.) to a family member (with all the associated lounge access, business class check-in, etc benefits) !
i am very glad to report that under the offer they did/do match fellow OW Emeralds to Duna Club Platinum, and that with Duna Club Platinum you get to gift Duna Club Gold (OW Saph.) to a family member (with all the associated lounge access, business class check-in, etc benefits) !
Sep 1, 2010 | 6:37 am
#30
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,331