2010 Elite Program Announcement
#181
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
At 100K I think you'd be better off on UA or AA. But if it were DL vs. CO, I think you'd be better off with DL Plat + 25K rollover than 100K on CO.
#182
FlyerTalk Evangelist




Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still PAL Premier Elite & Hilton Diamond
Posts: 25,429
In 2007 and 2008, Northwest gave SWUs (not the PMUs of present) to those that exceeded Platinum status (I think it was at 90K EQM, not sure). These allowed upgrades on ANY published fare in ANY booking class and only required open C class for international travel. Those were true system-wide upgrades. Gone but not forgotten...
All we got at 90K was a nice pile of miles.
We certainly would have latched on to those SWU's if they'd been an option for us.
#183




Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
Well... it all depends on what CO decides to do when they join *A... Scott & Co. Have a good 3-4 months to tweak what they were going to do now that DL has tipped thier hand with Diamond... Could get interesting...
#184
FlyerTalk Evangelist & Ambassador: China




Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,494
Thanks for your post Jeff but obviously you are late to the party. And we don't appreciate your spin.
Diamonds have unlimited changes to award tickets? Hmm. I thought the reason you eliminated that benefit was "abuse" of the system, not to "give it back" to a higher elite level. Someone here was lying and it wasn't Flyertalkers.
The REASON that 80% of elites don't use the certificates was not addressed - because they suck. Take a look at other airlines' systemwide upgrades.
Diamonds have unlimited changes to award tickets? Hmm. I thought the reason you eliminated that benefit was "abuse" of the system, not to "give it back" to a higher elite level. Someone here was lying and it wasn't Flyertalkers.
The REASON that 80% of elites don't use the certificates was not addressed - because they suck. Take a look at other airlines' systemwide upgrades.
And assuming that we go to the companion program at DL. Best of both, another strike DL.
+1, apparently DL's calculation is that this will help the bottom line - apparently at the cost of some of it's most frequent travelers.
I was on a mega MR in January to attain Platinum status for 2 years. Literally in the middle of the MR Delta was slashing platinum benefits. We earned PM/PE status last year and had stated benefits, which we all thought were for the following year. Unfortunately, the game changed. Am I happy with it? No. But life is not fair (and Delta is even less fair!).
+1 ^ Very well articulated. I can understand some DL plats being pleased with the new diamond tier, but for us former NW Plats, the diamond tier is definitely a step down from the NW Plat program of 2007. The DL plats just never tasted the sweet nectar of being an NW Plat.
I do think it is unrealistic to compare DL's current Skymiles program with NW's Worldperks program. Like it or not, NW is dead.
We should be comparing DL's Skymiles program with programs offered by CO, UA, and AA. For the 25k and 50k levels, CO/UA/AA win on better mileage redemption value. For 100k and up, I think CO/UA/AA win on better mileage redemption and better elite benefits.
If we are going to convince DL that their current program is not going to be successful in keeping elite travelers, then we need to be making that argument based on what is currently available from other airlines.
We should be comparing DL's Skymiles program with programs offered by CO, UA, and AA. For the 25k and 50k levels, CO/UA/AA win on better mileage redemption value. For 100k and up, I think CO/UA/AA win on better mileage redemption and better elite benefits.
If we are going to convince DL that their current program is not going to be successful in keeping elite travelers, then we need to be making that argument based on what is currently available from other airlines.
#185




Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,761
Also, NW flyers DID use to have great international mileage upgrade opportunities on B fares. We lost the straight mileage upgrades when DL bumped those fares up to $1k each.
#186
Suspended
Join Date: Jan 2002
Posts: 22,778
Part of the problem is DL is trying to tell us they gave us something, when for the apparent vast majority of people, the thing comes with so many restrictions as to be useless. That goes back to the honesty problem.
Also, NW flyers DID use to have great international mileage upgrade opportunities on B fares. We lost the straight mileage upgrades when DL bumped those fares up to $1k each.
Also, NW flyers DID use to have great international mileage upgrade opportunities on B fares. We lost the straight mileage upgrades when DL bumped those fares up to $1k each.
Talking about honesty, I find it hard to believe that someone can honestly say NW did not give triple EQMs.
#187


Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,845
Dishonesty is nothing new. Some airlines are more guilty than others in some areas. Calling every change a benefit is the norm in the industry. Delays are announced incrementally so that a 20 minute delay can turn into a cancellation, often depriving you of other choices you could have made, had the airline been honest from the start.
#188
Join Date: Dec 2006
Location: Where you want to be
Programs: DL DM & 1MM, AA, BA, National Emerald
Posts: 384
The botom line for me is that not matter how the "new" Delta trys to spin the 2010 FF program, as a NW PE I am still behind where I was when Delta took over.
Game is no longer any fun because I hate losing!
Delta not loyal to me =I am not loyal to "new" Delta.
Game is no longer any fun because I hate losing!
Delta not loyal to me =I am not loyal to "new" Delta.
#189


Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,845
If the deal with DL is not good enough for you, move on. As far as I am concerned, my choice of airline in my airport (DL or AA) and distance to hubs (MSP or ORD) are no the reasons I will stick to DL. The FF is never going to be a pivotal factor. Probably the same is true for many of us.utside of hubs the options are very limited.
#190
Join Date: Dec 2004
Location: Seattle
Programs: DL Carbon
Posts: 228
Yeah, well, we're going for DM -- but only because of the 3x (really 2x) EQM's for a run to Singapore and the 15k EQM giveaway. Domestic upgrades are important to our flying pattern -- but I can't wait for the first post of next year with the heading:
"I'm DIAMOND ELITE and couldn't get the upgrade out of Seattle (Atlanta, where ever.)" ... Who will it be?
"I'm DIAMOND ELITE and couldn't get the upgrade out of Seattle (Atlanta, where ever.)" ... Who will it be?
#191


Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,315
That is true. I think the DL computer systems stink, but understand the cost to change over to NWA's was to much. Some things have gone down, some better, and a lot of just the same. Overall if they had not merged where would NWA be now? the question being what would they have cut.
#192




Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
a) Cost was a small factor, it was the imposed "we want ALL integration done by Jan 1" deadline, that was a major factor, and the fact it was going to take that long to fix all the "gaps" between the DL and NW systems... guess how they got around all those gaps? if you don't bring that NW functionality over to DL, it really isn't a "gap" 
b) They would be an airline flying people all over the world... US isn't gone, UA isn't gone, if anything they would have BK'd before NW.
c) Maybe a little, maybe alot... but I doubt they would have gutted the frequent flyer program like DL has.

b) They would be an airline flying people all over the world... US isn't gone, UA isn't gone, if anything they would have BK'd before NW.
c) Maybe a little, maybe alot... but I doubt they would have gutted the frequent flyer program like DL has.
That is true. I think the DL computer systems stink, but understand the cost to change over to NWA's was to much. Some things have gone down, some better, and a lot of just the same. Overall if they had not merged where would NWA be now? the question being what would they have cut.
#193
Join Date: Jul 2009
Posts: 238
a) Cost was a small factor, it was the imposed "we want ALL integration done by Jan 1" deadline, that was a major factor, and the fact it was going to take that long to fix all the "gaps" between the DL and NW systems... guess how they got around all those gaps? if you don't bring that NW functionality over to DL, it really isn't a "gap" 
b) They would be an airline flying people all over the world... US isn't gone, UA isn't gone, if anything they would have BK'd before NW.
c) Maybe a little, maybe alot... but I doubt they would have gutted the frequent flyer program like DL has.

b) They would be an airline flying people all over the world... US isn't gone, UA isn't gone, if anything they would have BK'd before NW.
c) Maybe a little, maybe alot... but I doubt they would have gutted the frequent flyer program like DL has.
#194
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
The computer System doesnt stink, It sucks...Ive seen it first hand, its like going back to MS DOS for a NW employee....They tell us that the functionality will improve, but in the mean time...IM ready for alot of frustrations...I can make ANYTHING happen on a NW computer, but the DL model is to transfer to 5 other desks just to reissue a tkt....That might have been the "best of the best" 10 yrs ago!!! (Sorry for that little rant), NW agents have begun training on the DL computers about 2 weeks ago, so the word is getting out quickly just how bad it is...
#195




Join Date: Aug 2005
Location: DFW
Programs: Delta MM, Marriott Life Titanium, Hilton Diamond, United Silver, IHG Plat
Posts: 2,908
The computer System doesnt stink, It sucks...Ive seen it first hand, its like going back to MS DOS for a NW employee....They tell us that the functionality will improve, but in the mean time...IM ready for alot of frustrations...I can make ANYTHING happen on a NW computer, but the DL model is to transfer to 5 other desks just to reissue a tkt....That might have been the "best of the best" 10 yrs ago!!! (Sorry for that little rant), NW agents have begun training on the DL computers about 2 weeks ago, so the word is getting out quickly just how bad it is...

