I am soliciting your advice about what I should do next or if I should be patient awhile longer.

I made some (3)purchases via World Perks Mall in Mid May to complete my FF2. They did not post so I waited the 6-8 weeks for them to post as the site says. I emailed the vendor first and they said they had passed the info onto NWA and I should call them and ask to speak to the supv. if I got no results. This was July 24 I called NWA and they would only accept email the CSR and supv would not do anything and directed me to the email complaint site.

After viewing the website I emailed them about my problem to NWA and got a mesaage that they were investgating and I would have a reply in 7 days. In 10 days after the promotion ended they told me sorry I hadn't made the purchases via the mall. I appealed and sent them the documentation from the vendor and I received an email from CSR that I would get my miles on 8/11. Do I have to wait 6-8 weeks for them to post? I did email under the talk to us email a week ago and no response.

Should I be calling them I did that when I was appealing and they would only take email communications. Refused to give me fax, etc

I know some people had problems last year with this promotion. How can I most efficiently end this ordeal....I have to tell you its has dampened my enthusiasm to do mileage mania if I have been so hassled with this promotion.

Thank you

Call and demand a supervisor or the call center manager if they refuse to help you, (i worked for a credit card company the people who ***** the most and go up the ladder get what they want even if they were told no 10 times)

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Sorry mama i gots to get all the miles i can

Brian

I would FAX in my backup info and follow with a registered letter to the service center.

You will get the promotion credited eventually.

Good Luck!

Be persistent! I had the same problem with one of my FFF2 partners from May not posting (Barnes and Noble). It took a series of at least 20 emails to NW to resolve the problem. The emails would have been funny if my miles weren't involved - since they never managed to answer the question, would reply telling me to do things I already had done, appeared to be completely confused, etc. etc. Eventually the partner and the FFF2 miles posted. I found emails easier than phone calls since I then had a 'paper' copy of my communications.

Update: I got an email from them this morning a month after they said they would post the miles and they are looking into it again and needed to know the vendor. They did say I shouldn't had to wait this long since the problem goes back to mid may and my 8 weeks have passed Now its been almost 16 weeks....The emails have been more succinct but the action has happened

Like I said makes me real excited for mileage mania

FYI - I made 5 transactions from the NWA Mall on July 24th, and none had posted to my WP account. After waiting patiently for my FF2 to post, I finally called WorldPerks last week to see what the deal was. They said they would check into it - So essentially they told me to "hurry up and wait" again. I was surprised to find that today (9/10), my partner credits posted (with a posting date of July 25th), and my FF2 10,000 bonus posted with a transaction date of (9/10). For those of you who are still waiting for FF2 to post, it may not hurt to make a call to WP and have them "look into it" like they did for me.

I looked at my account earlier today - 4 Hallmark and 1 Fossil post hit along with the 10K-FF2 - all on the same day!!!

Denied my 10k as BNoble orders of 7/30 didn't post until 8/2.

Of course, World*****s argues that it is the ship date, not the order date that counts...I did order all books that ship within 24 hrs.

But hey, rules are supposedly rules, and why should I ever expect WPs to give me the 10k...?