REF or NONREF Fare Code B2PBF
#1
Original Poster
Join Date: May 2003
Location: At This Point, Only G*d Knows!
Posts: 3,467
REF or NONREF Fare Code B2PBF
Recently, I purchased on a oneway ticket on NWA.com from FLL - SFO with a fare code of B2PBF. Before buying any ticket I always check the fare rules and this ticket said refundable in the rules/penatly area in the bottom of the screen.
After purchase I went to check the my nwa.com itineraries section of nwa.com and lo and behold at the bottom of the screen it says that the ticket is Non-refundable.
I called NWA.com support and the very nice lady who anwsered checked and said that on her side the fare showed fully refundable and was curious as to why it said non-refundable on my side.
Do I have to worry about the refundability of this ticket or is it a glitch on the nwa.com my itineraries and nothing more?
Thanks for any insight,
Dan
After purchase I went to check the my nwa.com itineraries section of nwa.com and lo and behold at the bottom of the screen it says that the ticket is Non-refundable.
I called NWA.com support and the very nice lady who anwsered checked and said that on her side the fare showed fully refundable and was curious as to why it said non-refundable on my side.
Do I have to worry about the refundability of this ticket or is it a glitch on the nwa.com my itineraries and nothing more?
Thanks for any insight,
Dan
#2
FlyerTalk Evangelist


Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Originally Posted by dan1431
I called NWA.com support and the very nice lady who anwsered checked and said that on her side the fare showed fully refundable and was curious as to why it said non-refundable on my side.
[KVS Availability Tool 2.2.0/Platinum - DotRes: FLL-NW-SFO/B2PBF/1326 USD]
Code:
FLIGHTS: NO FLIGHT RESTRICTIONS APPLY.
MISC: NO ACCOMPANIED TRAVEL NOTE - OPEN
SEGMENTS/WAITLISTS ARE PERMITTED. NW SAME DAY TRAVEL
OPTIONS - AVAILABLE WHEN CHECKING IN ON NWA.COM OR
AIRPORT KIOSKS. APPLIES TO OUTBOUND/CONTINUING/RETURN
FLIGHTS. 1. SAME DAY STANDBY PERMITTED FOR
EARLIER/LATER FLIGHT FOR NO FEE WHEN TRAVEL IS
BETWEEN THE SAME ORIGIN/DESTINATION AND CONNECTION
ARPTS. CO-TERMINAL STANDBY IS NOT PERMITTED.
PPL/STANDBY PROCESSING WILL OCCUR WITHIN 3HOURS OF A
PASSENGERS DESIRED FLIGHT. 2. FLY NOW - CONFIRM A
SEAT ON AN ALTERNATE FLIGHT FOR A FLY NOW FEE OF
25.00USD FOR FLIGHTS DEPARTING WITHIN 3 HOURS OF
CHECK-IN WHEN - A. THE SAME TICKETED INVENTORY CLASS
IS AVAILABLE. B. TRAVEL IS BETWEEN THE SAME ORIGIN
CITY AND DESTINATION CITY. C. NEW FLIGHTS AND ROUTING
ARE PERMITTED PER THE FARE RULE. D. ALL TRAVEL IS ON
NW FLIGHTS 1-1999 AND/OR NW FLIGHTS OPERATED BY
9E/XJ. 3. TO CONFIRM A SEAT ON A FLIGHT OUTSIDE OF
THE FLY NOW FEE PERIOD THE RULES OUTLINED IN THE
PENALTY SECTION WILL APPLY 4. CUSTOMERS STANDING BY
FOR NW FLIGHTS OPERATED BY A PARTNER MAY BE
ASSESSED A FEE.
BLACKOUTS: FOR TRAVEL FROM FLL TO SFO TRAVEL IS NOT VALID 5-6FEB07.
OR
FOR TRAVEL FROM SFO TO FLL TRAVEL IS NOT VALID 1-3FEB07.
MAXIMUM:
MINIMUM:
PENALTIES: NOTE - 1RFD IN DGR APPLIES. CHANGES - TICKETS
MUST BE REISSUED WHEN ANY VOLUNTARY CHANGE IS MADE.
GDPR - GUARANTEED DAY OF PURCHASE RULE - DECREASE IN
FARE AFTER TICKET PURCHASE. IF A DECREASE OCCURS
AFTER A TICKET IS PURCHASED AND PRIOR TO ANY TRAVEL
ON THE TICKET OR A NEW FARE FOR WHICH THE PASSENGER
QUALIFIES BECOMES EFFECTIVE THE DIFFERENCE IN FARE
MAY BE REFUNDED. FOR COMPLETE DETAILS SEE PARAGRAPH
VI BELOW. I. PRIOR TO DEPARTURE - A. CHANGES TO
DEPARTING FLIGHT ARE PERMITTED PROVIDED THE CHANGE IS
MADE TO SAME ORIGIN/DESTINATION AND SAME TICKETED
TRAVEL DATE AND SAME BOOKING CLASS. B. CHANGES TO
DEPARTING FLIGHT INVOLVING A CHANGE TO
ORIGIN/DESTINATION OR DIFFERENT TICKETED TRAVEL DATE
OR BOOKING CLASS ARE NOT PERMITTED - SEE
CANCELLATIONS. II. PRIOR TO DEPARTURE - CHANGES TO
CONTINUING/RETURN FLIGHTS WHEN THERE IS NO CHANGE TO
ORIGIN/DESTINATION OR STOPOVERS. A. CONTINUING/RETURN
FLIGHTS MAY BE CHANGED TO ANOTHER FLIGHT FOR THE SAME
DATE OR TO A LATER DATE WITHOUT REGARD TO THE
ADVANCE RSVN REQUIREMENTS PROVIDED THE CHANGE MEETS
ALL OTHER FARE RULES. CONTINUING/RETURN FLIGHTS MAY
BE CHANGED TO AN EARLIER DATE PROVIDED THE CHANGE
MEETS ALL FARE RULES. THE ORIGINAL TICKET DATE MAY BE
USED TO MEASURE THE ADVANCE PURCHASE REQUIREMENT. B.
IF A CHANGE IS MADE THAT VIOLATES ANY OF THE ORIGINAL
FARE RULES TRY THE FOLLOWING OPTIONS - B.1 REPRICE
THE CONTINUING/RETURN PORTION OF THE ITINERARY USING
FARES IN EFFECT ON THE DATE THE ORIGINAL TICKET WAS
ISSUED. ANY DIFFERENCE IN FARES SHOULD BE COLLECTED.
IF THE REPRICE RESULTS IN A LOWER FARE THE DIFFERENCE
MAY BE REFUNDED TO THE ORIGINAL FORM OF PAYMENT.
B.2 THE ENTIRE TICKET SHOULD ALSO BE REPRICED WITH
CURRENT FARES. ANY DIFFERENCE IN FARES SHOULD BE
COLLECTED. IF THE TICKET PRICE IS LOWER THE
DIFFERENCE IN FARES MAY BE REFUNDED TO THE ORIGINAL
FORM OF PAYMENT. B.3 IF THE RESULTS OF B.1 - B.2
ABOVE RESULT IN MULTIPLE PRICING SOLUTIONS THE
LOWEST SOLUTION WOULD APPLY. III. PRIOR TO DEPARTURE
- CHANGES TO CONTINUING/RETURN FLIGHTS WHEN THERE IS
A CHANGE TO ORIGIN/DESTINATION OR STOPOVERS. A.
REPRICE THE ENTIRE ITINERARY WITH CURRENT FARES. ANY
DIFFERENCE IN FARES SHOULD BE COLLECTED. IF THE
REPRICE RESULTS IN A LOWER FARE THE DIFFERENCE IN
FARES MAY BE REFUNDED TO THE ORIGINAL FORM OF
PAYMENT. IV. AFTER DEPARTURE - CHANGES TO
CONTINUING/RETURN FLIGHT WHEN THERE IS NO CHANGE TO
ORIGIN/DESTINATION OR STOPOVERS. A. CONTINUING/RETURN
FLIGHTS MAY BE CHANGED TO ANOTHER FLIGHT FOR THE SAME
DATE OR TO A LATER DATE WITHOUT REGARD TO THE ADVANCE
RSVN REQUIREMENTS PROVIDED THE CHANGE MEETS ALL
OTHER FARE RULES. CONTINUING/RETURN FLIGHTS MAY BE
CHANGED TO AN EARLIER DATE PROVIDED THE CHANGE MEETS
ALL FARE RULES. THE ORIGINAL TICKET DATE MAY BE USED
TO MEASURE THE ADVANCE PURCHASE REQUIREMENT. B. IF A
CHANGE IS MADE TO A DATE THAT VIOLATES ANY OF THE
ORIGINAL FARE RULES TRY THE FOLLOWING OPTIONS - B.1
THE CONTINUING/RETURN PORTION OF THE ITINERARY SHOULD
BE REPRICED WITH AN APPLICABLE FARE IN EFFECT ON THE
DATE THE ORIGINAL TICKET WAS ISSUED. ANY DIFFERENCE
IN FARES SHOULD BE COLLECTED. IF THE REPRICE RESULTS
IN A LOWER FARE THE DIFFERENCE MAY BE REFUNDED TO THE
ORIGINAL FORM OF PAYMENT. B.2 REPRICE THE
CONTINUING/RETURN PORTION OF THE ITINERARY WITH
CURRENT FARES. ANY DIFFERENCE IN FARES SHOULD BE
COLLECTED. IF THE REPRICE RESULTS IN A LOWER FARE THE
DIFFERENCE IN FARES MAY BE REFUNDED TO THE ORIGINAL
FORM OF PAYMENT. B.3 IF THE RESULTS OF B.1 - B.2
ABOVE RESULT IN MULTIPLE PRICING SOLUTIONS THE LOWEST
SOLUTION WOULD APPLY. V. AFTER DEPARTURE - CHANGES
TO CONTINUING/RETURN FLIGHT WHEN THERE IS A CHANGE TO
ORIGIN/DESTINATION OR STOPOVERS. A. REPRICE THE
CONTINUING/RETURN PORTION WITH A CURRENT FARE. ANY
DIFFERENCE IN FARES SHOULD BE COLLECTED. IF THE
REPRICE RESULTS IN A LOWER FARE THE DIFFERENCE IN
FARES MAY BE REFUNDED TO THE ORIGINAL FORM OF
PAYMENT. VI. GDPR - GUARANTEED DAY OF PURCHASE RULE
- DOMESTIC PASSENGER TRANSPORTATION IS SUBJECT TO
RULES/FARE/ROUTINGS AND CHARGES IN EFFECT ON THE
DATE/TIME THE TICKET IS ISSUED/PTA PURCHASED UNLESS
SPECIFIED IN THE FARE RULES. DECREASE IN FARE AFTER
PURCHASE - IF A DECREASE OCCURS AFTER A TICKET IS
PURCHASED AND PRIOR TO TRAVEL ON THE TICKET OR A NEW
FARE FOR WHICH THE PASSENGER QUALIFIES BECOMES
EFFECTIVE THE DIFFERENCE IN FARES WILL BE REFUNDED
PROVIDED - 1. THERE ARE NO CHANGES TO
ORIGIN/DESTINATION/STOPOVER POINTS/FLIGHTS/DATES. 2.
ALL CONDITIONS OF THE NEW/REDUCED FARE MUST BE MET.
THE ORIGINAL TICKET DATE OF ISSUE MAY NOT BE USED TO
SATISFY THE ADVANCE RESERVATION/TICKETING
REQUIREMENTS. THE BOOKING CODE OF THE NEW/REDUCED
FARE MAY DIFFER FROM THE BOOKING CODE ON THE ORIGINAL
TICKET. CANCELLATIONS - A. CUSTOMERS FIRST POLICY. 1.
FARES ARE SUBJECT TO CHANGE AND NOT GUARANTEED UNTIL
A TICKET IS PURCHASED. CANCELLATIONS - CANCELLATIONS
PERMITTED. A. CUSTOMERS FIRST POLICY. 1. FARES ARE
SUBJECT TO CHANGE AND NOT ARE GUARANTEED UNTIL A
TICKET IS PURCHASED. B. CANCELLATION FEE. 1. TICKETS
WILL BECOME INVALID/EXPIRED ONE YEAR AFTER THE DATE
OF THE FIRST DEPARTURE AND MAY NOT BE USED OR
EXCHANGED FOR TRANSPORTATION AFTER THAT TIME AND
DATE. 2. ONCE THIS TICKET BECOMES INVALID - THERE IS
NO CREDIT FOR ANY AMOUNT PAID FOR THE TICKET DUE TO
THE IMPOSITION OF A 100 PERCENT CANCELLATION FEE. -
SEE GENERAL TARIFF RULE 105 -.
BKCODE: P
-
SEASONS: NO SEASON RESTRICTIONS APPLY.
RESERVATION/TICKETING:
TICKET RESTRICTIONS: NO SALES RESTRICTION APPLY.
#3
Original Poster
Join Date: May 2003
Location: At This Point, Only G*d Knows!
Posts: 3,467
Thank you for posting the fare rules, however, after reading through them I do not see anything about refundability. I see where if I do not use the fare within a year it looses all its value but it does not say anything about refunds before that point.
Or did I miss something?
Thank you again for posting the fare rules, I do appreciate that,
Dan
Or did I miss something?
Thank you again for posting the fare rules, I do appreciate that,
Dan
#4
FlyerTalk Evangelist


Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
Originally Posted by dan1431
Thank you for posting the fare rules, however, after reading through them I do not see anything about refundability. I see where if I do not use the fare within a year it looses all its value but it does not say anything about refunds before that point.
#5
Original Poster
Join Date: May 2003
Location: At This Point, Only G*d Knows!
Posts: 3,467
Originally Posted by KVS
Fares are fully refundable, unless the "PENALTIES:" section states otherwise.
Dan

