I hate DTW
#1
Original Poster
Join Date: Mar 2006
Programs: NWA, AA
Posts: 95
I hate DTW
Every time I have had a connection through DTW, I have had a problem.
Invariably, I have to go from C terminal to A terminal, and usually with a short connection time. My last trip through DTW on 6/3/06, I was flying RDU-DTW-OMA. Due to weather, flights were delayed out of DTW, which is where my RDU-DTW flight was coming from. We left RDU almost an hour late, and after arriving in DTW I swear it took 25+ minutes from touchdown until we pulled up to the gate! By this time, I had less than 20 minutes to get myself, Mr.Pickinp, daughters ages 4 and 7, AND my 80 year old grandmother from A30 to C2. The GA meeting the flight told me not to worry as 'everthing is running late' but per the monitors, my DTW-OMA flight was still on schedule for 7:22 pm. No time to stop for food or bathroom. The 7 year old and I ran ahead, and thank goodness made it to the gate and we were all able to get on the plane. The FA was suprised that my family and a few others made the flight as someone had told her that the flight would not be full, and she had let other pax sit where ever they wanted, which meant when I got on, there was already a family in our seats in rows 5 & 7. We pulled away from the gate only to sit on the tarmac for 25 minutes, waiting for our turn to take off, and for an issue with cargo to be hammered out by lawyers.
The cargo issue must have been that 50% of the baggage that was suppossed to be on the flight (including mine) didnt make it (but that is another rant!)
Invariably, I have to go from C terminal to A terminal, and usually with a short connection time. My last trip through DTW on 6/3/06, I was flying RDU-DTW-OMA. Due to weather, flights were delayed out of DTW, which is where my RDU-DTW flight was coming from. We left RDU almost an hour late, and after arriving in DTW I swear it took 25+ minutes from touchdown until we pulled up to the gate! By this time, I had less than 20 minutes to get myself, Mr.Pickinp, daughters ages 4 and 7, AND my 80 year old grandmother from A30 to C2. The GA meeting the flight told me not to worry as 'everthing is running late' but per the monitors, my DTW-OMA flight was still on schedule for 7:22 pm. No time to stop for food or bathroom. The 7 year old and I ran ahead, and thank goodness made it to the gate and we were all able to get on the plane. The FA was suprised that my family and a few others made the flight as someone had told her that the flight would not be full, and she had let other pax sit where ever they wanted, which meant when I got on, there was already a family in our seats in rows 5 & 7. We pulled away from the gate only to sit on the tarmac for 25 minutes, waiting for our turn to take off, and for an issue with cargo to be hammered out by lawyers.
The cargo issue must have been that 50% of the baggage that was suppossed to be on the flight (including mine) didnt make it (but that is another rant!)
#2
Join Date: Dec 2005
Location: DTW
Programs: NW Platinum Elite, *Wood Platinum, HHonors Diamond, Hertz PC, National Exec Elite
Posts: 1,644
I fly out of DTW and into DTW every week. I love it
I love the WC's. I love the layout. I love (usually) the people working there.
Don't blame weather issues on DTW. Try ORD if you don't like DTW
Sorry your times in DTW were differnet!
I love the WC's. I love the layout. I love (usually) the people working there. Don't blame weather issues on DTW. Try ORD if you don't like DTW

Sorry your times in DTW were differnet!
#3


Join Date: Jul 2004
Programs: NW Gold, '06. Good times.
Posts: 7,457
It sounds like less an issue with DTW and more a function of the weather. I've never had a problem moving quickly within the airport and neither, it seems, did you. How many other airports let you move with children from one terminal/concourse to another within 20 minutes? Try it at DFW or IAH and see how successful you are.
Personally, I think DTW's NW MacNamara terminal is one of the most intelligently deisgned airports in the world. I'm sorry to hear about your experiences, though. No GA should let people sit where they wish. The FAs can do it but should wait until the door is closed.
Personally, I think DTW's NW MacNamara terminal is one of the most intelligently deisgned airports in the world. I'm sorry to hear about your experiences, though. No GA should let people sit where they wish. The FAs can do it but should wait until the door is closed.
Last edited by hoyateach; Jun 8, 2006 at 10:51 am Reason: typo
#4


Join Date: Feb 2005
Location: Astoria, NY: LGA, JFK
Programs: Delta PM; Sheraton's Vistana BOD; SPG Gold
Posts: 2,036
In general, DTW is much more user friendly than MSP
#5
Join Date: Dec 2003
Location: St. Paul, MN
Programs: I've gone dormant. For now.
Posts: 1,480
I like DTW, but I really love MSP, because it is home!!!
Sorry about your experiences.
Sorry about your experiences.
#6
Join Date: Aug 2002
Location: SJC
Programs: AA EXP
Posts: 3,686
I agree that Terminal A is brilliant.
The transition from A to C is no worse than other major airports -- typically, at MSP I end up going from C12 to F10, which is no fun either.
Steve
The transition from A to C is no worse than other major airports -- typically, at MSP I end up going from C12 to F10, which is no fun either.
Steve
#7




Join Date: Jun 2005
Location: PBI | Formerly CLT, LHR & AMS (with just a bit of PSP)
Programs: Proud AA CK Spouse, AA Plat, HH Diamond, BonVoy Titanium, Caesars7* (comp), Wynn Black, HR Icon
Posts: 8,208
Originally Posted by sllevin
I agree that Terminal A is brilliant.
The transition from A to C is no worse than other major airports -- typically, at MSP I end up going from C12 to F10, which is no fun either.
The transition from A to C is no worse than other major airports -- typically, at MSP I end up going from C12 to F10, which is no fun either.
Now, C to B at CVG... uggggggg.... how I hate that shuttle bus....
#8
Join Date: Mar 2006
Location: DTW
Programs: DL Silver Medallion
Posts: 613
I also do a weekly (at least) departure from and arrival into DTW. I've had positive experiences, but have found that if I arrive at (I believe?) A34 whichever is the last gate before the split, the GA cannot see the aircraft arrive and I've had to sit there to be deboarded occasionally.
I do like the fact that going from A4 to B2, I pass by 3 WorldClubs to stop in for a drink!
I do like the fact that going from A4 to B2, I pass by 3 WorldClubs to stop in for a drink!
#9
Join Date: May 2001
Location: Ft Lauderdale
Posts: 2,596
WOW you must have never had went to the OLD DTW. Now that was bad.
#10




Join Date: Jul 2005
Programs: UA Silver, Marriott LT Titanium
Posts: 571
The vast majority of my domestic connections are in DTW or EWR. DTW is light years ahead of EWR in every respect. Late flights, impossibly short connections, etc. describe 100% of my EWR flights and 1% of my DTW flights. IMO, DTW is easily the best major domestic hub for connections.
#11
Join Date: Jan 2004
Location: FNT, Michigan
Programs: DL DM (PMNW), occasional AMTK, National Exec Elite and IHG Spire
Posts: 751
Originally Posted by baccarat_king
Now, C to B at CVG... uggggggg.... how I hate that shuttle bus....
("shuttle bus" is being too generous, IMO)
#12


Join Date: Jul 2004
Programs: NW Gold, '06. Good times.
Posts: 7,457
Originally Posted by umguy
WOW you must have never had went to the OLD DTW. Now that was bad.
The new DTW is a vast improvement and far and away my favorite domestic hub. ^
#13
Join Date: Dec 2005
Location: Detroit
Programs: Northwest Platinum
Posts: 1,533
Originally Posted by DTW-HomeyFour
I also do a weekly (at least) departure from and arrival into DTW. I've had positive experiences, but have found that if I arrive at (I believe?) A34 whichever is the last gate before the split, the GA cannot see the aircraft arrive and I've had to sit there to be deboarded occasionally.
I do like the fact that going from A4 to B2, I pass by 3 WorldClubs to stop in for a drink!
I do like the fact that going from A4 to B2, I pass by 3 WorldClubs to stop in for a drink!
somehow it always seems I manage to get gate 1-10 or 70's.... not fun.
#14




Join Date: Jun 2005
Location: PBI | Formerly CLT, LHR & AMS (with just a bit of PSP)
Programs: Proud AA CK Spouse, AA Plat, HH Diamond, BonVoy Titanium, Caesars7* (comp), Wynn Black, HR Icon
Posts: 8,208
Originally Posted by dmitzel
("shuttle bus" is being too generous, IMO)
but, then again, I am a generous guy....
#15
FlyerTalk Evangelist




Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still PAL Premier Elite & Hilton Diamond
Posts: 25,429
Originally Posted by pickinp
she had let other pax sit where ever they wanted, which meant when I got on, there was already a family in our seats in rows 5 & 7.
Aside from ruffling elites' feathers, free-for-all seating would really rankle those who have paid for specific CoachChoice seats.

