I hate DTW
#46




Join Date: Aug 2000
Location: RSW TPA FLL MIA
Programs: DL PM, SW, Hilton, , UAL PM, AA Gold-skeptic
Posts: 1,665
Originally Posted by troyintn
I like DTW for the most part. Only issue I have with it is sometimes the taxi in takes 10 minutes. It is only on certain days, but it is starting to get like ATL, ORD, & DFW. The reason I fly NWA is to avoid those three airports everyday. I just hope they do not overgrow DTW.
#47
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Originally Posted by pickinp
Every time I have had a connection through DTW, I have had a problem.
Invariably, I have to go from C terminal to A terminal, and usually with a short connection time. My last trip through DTW on 6/3/06, I was flying RDU-DTW-OMA. Due to weather, flights were delayed out of DTW, which is where my RDU-DTW flight was coming from. We left RDU almost an hour late, and after arriving in DTW I swear it took 25+ minutes from touchdown until we pulled up to the gate! By this time, I had less than 20 minutes to get myself, Mr.Pickinp, daughters ages 4 and 7, AND my 80 year old grandmother from A30 to C2. --- snip --
Invariably, I have to go from C terminal to A terminal, and usually with a short connection time. My last trip through DTW on 6/3/06, I was flying RDU-DTW-OMA. Due to weather, flights were delayed out of DTW, which is where my RDU-DTW flight was coming from. We left RDU almost an hour late, and after arriving in DTW I swear it took 25+ minutes from touchdown until we pulled up to the gate! By this time, I had less than 20 minutes to get myself, Mr.Pickinp, daughters ages 4 and 7, AND my 80 year old grandmother from A30 to C2. --- snip --
Actually, he got one of the better gates at DTW and at a lot of other hub airports may have missed the connecting flight -- at DTW he made it, albeit with a bit of work.
To echo what others have said -- he could have saved a minute or two to use a cell phone to find out the connecting gate and then found where it was by looking at the charts in NW's mag. and knowing which way to turn to go to the tunnel etc etc.
What hasn't been said is whether the bags made it to OMA !
Bob H
#48
Join Date: Jan 2005
Location: The Motor City
Posts: 232
Originally Posted by rrz518
You'd lose that bet. Grew up in the area, and more recently, worked in ROMULUS and lived in DEARBORN. Trust me when I tell you that while there are redeeming qualities (esp DTW, Ann Arbor, Zingermans, and right there in Romulus, Leonardo's), the area has issues. Crime, Grime, traffic, bad roads, bad weather, bad government, Kwami, you name it....
My point is that in spite of all of Detroit's problems, DTW is spectacular. I connect there whenever I can, and given a choice of any hub, DTW is right up there at the top.
DTW is an oasis. Detroit the city is to be avoided, and as a whole, less than the sum of it's parts.
My point is that in spite of all of Detroit's problems, DTW is spectacular. I connect there whenever I can, and given a choice of any hub, DTW is right up there at the top.
DTW is an oasis. Detroit the city is to be avoided, and as a whole, less than the sum of it's parts.
I live downtown on the water, and there is always something buzzing down here.
That should speak for itself, a SWF lives downtown and lives to tell about it, huh?
#49
FlyerTalk Evangelist

Join Date: Jul 2001
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Originally Posted by nwaflygirl
I stand corrected. It's too bad you feel that way. There has been major changes downtown in the past ten years. You really should give it another chance.
I live downtown on the water, and there is always something buzzing down here.
That should speak for itself, a SWF lives downtown and lives to tell about it, huh?
I live downtown on the water, and there is always something buzzing down here.
That should speak for itself, a SWF lives downtown and lives to tell about it, huh?
I too grew up there and Downtown has always been a great place but I do agree it's changed ALOT for the better in the past few years, unfortunately this has been inspite of the current administrations efforts and given the cities current shape it'll be interesting to see what occurs in the next few...
#50
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Originally Posted by kcnwa
I fly out of DTW and into DTW every week. I love it
I love the WC's. I love the layout. I love (usually) the people working there.
Don't blame weather issues on DTW. Try ORD if you don't like DTW
Sorry your times in DTW were differnet!
I love the WC's. I love the layout. I love (usually) the people working there. Don't blame weather issues on DTW. Try ORD if you don't like DTW

Sorry your times in DTW were differnet!
DTW is the BEST airport in USA. It is so much nicer than ORD/SFO/LAX/IAD/ATL.
I start flying UA in 2006 and I miss DTW badly. In particular, ORD is such an ugly airport.
Also, WorldClub is a lot better than RCC.
#51




Join Date: Sep 2004
Location: BDL
Programs: NWA Platinum, HHonors Diamond, SPG, YX, AA
Posts: 5,354
Originally Posted by nwaflygirl
and for an issue with cargo to be hammered out by lawyers. This is a new one. Lawyers? Are you sure you weren't sitting there waiting for accurate updated weight and balance figures? Trust me, you want these to be accurate.
I love DTW....It's Detroit that I can't stand.
I'll bet you've never even been there. The airport is located in Romulus, a good 25 miles or so from Detroit.
I have problems with ridiculously short connections.
NWA wont sell an itinerary with any connection shorter than 30 minutes. There are most likely another 2 or so flights that leave later, no matter where you are connecting to. Maybe it would help next time to select one of the later connections.
Sorry to hear your experiences have been so stressful. A suggestion, next time you pass through, get all your gate info in advance. You can use your cell phone as soon as the aircraft lands. Call 18002252525 and find out what gate you are departing from and what time while you are stuck taxiing. The arrival gate is usually announced quite a few times during the flight, and there is a map on page 62 (how disgusting I know that) of the World traveler. That way, at least you can get your bearings and plan your transit. Also, if you are traveling with your grandmother again, make sure to ask the FA when you board the plane for assistance in DTW. That way, hopefully it will be waiting for you. Just some suggestions, oh and one more, if the plane isn't full and you are running late, some nice FA's will let you move as close to the front as possible, so you can be first off. You're on your own with that one though, that's a play by ear situation.
I love DTW....It's Detroit that I can't stand.
I'll bet you've never even been there. The airport is located in Romulus, a good 25 miles or so from Detroit.
I have problems with ridiculously short connections.
NWA wont sell an itinerary with any connection shorter than 30 minutes. There are most likely another 2 or so flights that leave later, no matter where you are connecting to. Maybe it would help next time to select one of the later connections.
Sorry to hear your experiences have been so stressful. A suggestion, next time you pass through, get all your gate info in advance. You can use your cell phone as soon as the aircraft lands. Call 18002252525 and find out what gate you are departing from and what time while you are stuck taxiing. The arrival gate is usually announced quite a few times during the flight, and there is a map on page 62 (how disgusting I know that) of the World traveler. That way, at least you can get your bearings and plan your transit. Also, if you are traveling with your grandmother again, make sure to ask the FA when you board the plane for assistance in DTW. That way, hopefully it will be waiting for you. Just some suggestions, oh and one more, if the plane isn't full and you are running late, some nice FA's will let you move as close to the front as possible, so you can be first off. You're on your own with that one though, that's a play by ear situation.
FYI - NWA will sell itinerarys with connections as tight as 25 minutes
#52
Join Date: Jan 2004
Location: Land "O" Lakes
Programs: Hilton Gold, SPG Gold, Marriott Silver
Posts: 330
Originally Posted by kb1992
Completely agree.
DTW is the BEST airport in USA. It is so much nicer than ORD/SFO/LAX/IAD/ATL.
I start flying UA in 2006 and I miss DTW badly. In particular, ORD is such an ugly airport.
Also, WorldClub is a lot better than RCC.
DTW is the BEST airport in USA. It is so much nicer than ORD/SFO/LAX/IAD/ATL.
I start flying UA in 2006 and I miss DTW badly. In particular, ORD is such an ugly airport.
Also, WorldClub is a lot better than RCC.
#53




Join Date: Jan 2005
Posts: 8,884
I think we NW flyers have it easy. Our hubs are only hubs for NW without much other traffic in there. Other airlines' hubs tend to be dual-hubs or are frequented by other airlines a lot more than at DTW/MEM/MSP.
If ORD was entirely (or nearly) all UA, I think ORD would have a much better rep, for example.
If ORD was entirely (or nearly) all UA, I think ORD would have a much better rep, for example.
#54
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Originally Posted by PVGMSP
Agreed. IMO, UA's IAD terminals (C/D?) are among the worst... low ceiling...inadequate A/C...tiny windows...gets hot in the summer. UA's ORD terminals actually are cool...pipes and natural lights.
In my home airport BOS, NW has nice and modern terminal E with onsite parking, but UA has ugly crowded terminal C with no nearby parking.
#55
Join Date: Feb 2005
Location: DCA
Programs: NW Gold now, WC, SPG Gold
Posts: 386
Originally Posted by kb1992
But transfer in ORD could be a pain... especially if you need to move between C29 and B17. Nowhere as modern and nice as DTW.
In my home airport BOS, NW has nice and modern terminal E with onsite parking, but UA has ugly crowded terminal C with no nearby parking.
In my home airport BOS, NW has nice and modern terminal E with onsite parking, but UA has ugly crowded terminal C with no nearby parking.

#56


Join Date: Jul 2004
Programs: NW Gold, '06. Good times.
Posts: 7,457
Originally Posted by NWsilverflyer
I like Terminal E also, but wasn't a huge fan of the WC in Boston.
#57
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Originally Posted by NWsilverflyer
I like Terminal E also, but wasn't a huge fan of the WC in Boston.
Also, DTW/MSP WorldClubs have free wireless internet. ^ None of the RCCs has it.
#58
Join Date: Sep 2005
Location: Abu Dhabi
Posts: 6,422
I'm always so sad when this thread is bumped to the top of the list because I hate the title!
Re-iterating my earlier point, I love Detroit, I love DTW (well, the McNamara terminal, anyway), and I love NW!
To the DTW/ORD/WC/RCC debate... . I don't think ORD is an ugly airport. It's no McNamara, but it's of course much older and anyway, still light-years ahead of places like LGA. And while the commute from Concourse B to C is long, there is that pretty neon light tunnel, which way trumps that wannabe light tunnel that goes from A to B and C in McNamara at DTW.
WC (esp the DTW WC near that Motown store) is better than RCC, though. The free wireless, free food, and free booze say it all. Too bad they don't serve mini-Toblerones... then I'd be sure to get a membership there and not RCC.
Re-iterating my earlier point, I love Detroit, I love DTW (well, the McNamara terminal, anyway), and I love NW!To the DTW/ORD/WC/RCC debate... . I don't think ORD is an ugly airport. It's no McNamara, but it's of course much older and anyway, still light-years ahead of places like LGA. And while the commute from Concourse B to C is long, there is that pretty neon light tunnel, which way trumps that wannabe light tunnel that goes from A to B and C in McNamara at DTW.
WC (esp the DTW WC near that Motown store) is better than RCC, though. The free wireless, free food, and free booze say it all. Too bad they don't serve mini-Toblerones... then I'd be sure to get a membership there and not RCC.
#59




Join Date: Apr 2002
Location: DTW
Programs: DL - PM, (NW - Plat), AA - Gold, Marriott - Plat, Avis - First
Posts: 978
Most of the complaints in this thread aren't unique to DTW, you could say many of the same things about most large hub airports. In fact, DTW compares very favorably to most.
Layout:
Very simple and straightforward. Gates are layed out in a logical manner. Unlike some places like IAH where there appears to be no logical layout to the place. Plus with a lot of moving walkways & the tram you can get around quickly. In fact, I enjoy the brisk walk, and almost never ride the tram. I can walk from the security checkpoint down to A5 in about 5-7minutes, plus the exercise is always a good thing. At least there is enough space in the concourses in DTW, where if you really are running late, you have enough space to manuver and do the "OJ Simpson" run. Doing that in ORD, or even MSP can be impossible due to the crowds. I love it how that I can be in my car driving out of the airport in less than 10 minutes from the time they pull the jetbridge up to the aircraft (assuming I'm in F). You can't beat that sort of convienience.
Taxi Times:
DTW many have some lengthy taxi times, but again, the same can be said for many other airports. The reason for the long taxi times is so that aircraft do not have to taxi across active runways, instead they taxi around the ends. This allows them no to have to hold takeoffs and landings for cross-traffic. During non-busy times, they will shortcut. Take PHL for example, you can land, and be less than 100 yards from the terminal, yet have to sit and wait 10-15 minutes just to get clearance to cross an active runway. At least in DTW, you usually keep moving. There is a reason why a flight like STL-DTW is blocked at 1:40, yet its only a 1:10 flight. They factor in the taxi time. Plus, its safer. And DTW has one of the best runway layouts in the country, with 4 parallel runways that all can be used at the same time. Again, and can be used without cross-taxing, which is an important safety feature.
Delays:
Compared to most places, we have it very lucky in DTW. One has to look no further than places like ORD, EWR, PHL, ATL, SFO to see that. They can have problems even on good days. You will always have delays where there is severe weather, that is just a fact of aviation. Sometimes you are lucky, sometimes you are not.
I agree, we sometimes take DTW for granted, yet we don't realize how good we have it compared to many other places. And I'm talking about other large hub airports, comparing a DTW to an OMA is like apples and carrots.
Layout:
Very simple and straightforward. Gates are layed out in a logical manner. Unlike some places like IAH where there appears to be no logical layout to the place. Plus with a lot of moving walkways & the tram you can get around quickly. In fact, I enjoy the brisk walk, and almost never ride the tram. I can walk from the security checkpoint down to A5 in about 5-7minutes, plus the exercise is always a good thing. At least there is enough space in the concourses in DTW, where if you really are running late, you have enough space to manuver and do the "OJ Simpson" run. Doing that in ORD, or even MSP can be impossible due to the crowds. I love it how that I can be in my car driving out of the airport in less than 10 minutes from the time they pull the jetbridge up to the aircraft (assuming I'm in F). You can't beat that sort of convienience.
Taxi Times:
DTW many have some lengthy taxi times, but again, the same can be said for many other airports. The reason for the long taxi times is so that aircraft do not have to taxi across active runways, instead they taxi around the ends. This allows them no to have to hold takeoffs and landings for cross-traffic. During non-busy times, they will shortcut. Take PHL for example, you can land, and be less than 100 yards from the terminal, yet have to sit and wait 10-15 minutes just to get clearance to cross an active runway. At least in DTW, you usually keep moving. There is a reason why a flight like STL-DTW is blocked at 1:40, yet its only a 1:10 flight. They factor in the taxi time. Plus, its safer. And DTW has one of the best runway layouts in the country, with 4 parallel runways that all can be used at the same time. Again, and can be used without cross-taxing, which is an important safety feature.
Delays:
Compared to most places, we have it very lucky in DTW. One has to look no further than places like ORD, EWR, PHL, ATL, SFO to see that. They can have problems even on good days. You will always have delays where there is severe weather, that is just a fact of aviation. Sometimes you are lucky, sometimes you are not.
I agree, we sometimes take DTW for granted, yet we don't realize how good we have it compared to many other places. And I'm talking about other large hub airports, comparing a DTW to an OMA is like apples and carrots.
#60
Join Date: Oct 2005
Posts: 423
Originally Posted by DTWflyer
Most of the complaints in this thread aren't unique to DTW, you could say many of the same things about most large hub airports. In fact, DTW compares very favorably to most.
The only major hub airport that rates close is DEN, with its many moving walkways and inter-terminal train. But the security lines at DEN can easily get out of hand if you have to originate at DEN. PIT was a great hub airport (maybe even better than DTW) with excellent shopping, an ideal layout, very easy connections and few delays.

