Changes to the Coach ChoiceSM Seat Program
#31
Join Date: Jun 2005
Programs: NW PE, UA 1P, AA PLA, AMEX Plat MR, Hertz 5 Star
Posts: 339
Originally Posted by Radiocycle
There are a lot of details that we all need to read up on before we decide if we like/dislike this change in policy.
Originally Posted by Radiocycle
Initially iCoach Choice was rolled out as a "test" only,it was never intended to target elite pax, and now the airline is tweaking it to make sure it doesn't effect the elites.
Originally Posted by Radiocycle
Several airlines don't offer advance seat assignments to pax, or restrict advance seat assignments to the highest fare designators (if they offer advance seat assignments).
#32
Join Date: Dec 2005
Location: You have to ask?
Programs: AA EXP 2MM
Posts: 1,102
Originally Posted by imaliveru
...I'm going to have to make an extra effort to log in at 36 hours before each way of the trip. MORE WORK FOR ME AS AN ELITE! What a pain! And, by the way, WHY??? I don't get it - if I can book them for free at 36 hours, why can't I book them for free a month in advance like I used to?? Booking Exit Row seating as an Elite was one of the main benefits!...
#33
Original Poster




Join Date: Jan 2002
Location: BSB
Programs: DL 2 MM
Posts: 5,002
Originally Posted by imaliveru
Wow. Your OP said "Changes (for the better)..." ....
The elite line CSR in Chisolm told me today that all NW elites would be able to book Choice seat assignments w/o the $15.00 fee.
I don't know all the details, just that NW is changing the program to make sure the NW Elites are not charged for these seats.
We should all be getting more details on this soon from NW.
RC
#34
Original Poster




Join Date: Jan 2002
Location: BSB
Programs: DL 2 MM
Posts: 5,002
Originally Posted by KtownTraveler
I hope this turns out to be a misunderstanding of NW's proposed change in policy. I make my reservations well in advance. Until RoachChoice came along, I highly valued the ability to reserve a reclining exit rown seat at the time of booking. If I now have to mark my calendar and set my alarm for some sort of 36-hour elite seat scramble, then the changes suggested by Radiocycle are are of no use to me.
You will, as a NW elite pax be able to check the nwa.com seat map when you buy your ticket a month in advance (or whenever you buy it) and move to a "P" reclining exit row seat, if it is available.
RC
#35
FlyerTalk Evangelist




Join Date: Aug 2005
Location: BOS/EAP
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Posts: 37,436
Originally Posted by Radiocycle
(Skyteam Elites will still be required to pay)
I don't understand why NW is going down this road, charging a partner Plat Elite while waiving the fee for own Silvers is just ridiculous.
I can't imagine Skyteam will tolerate this discrimination.
#36
Join Date: Dec 2005
Location: You have to ask?
Programs: AA EXP 2MM
Posts: 1,102
Originally Posted by Radiocycle
The reclining exit row seats will not be offered as Coach Choice Seats, the limited recline/no recline seats will be offered.
You will, as a NW elite pax be able to check the nwa.com seat map when you buy your ticket a month in advance (or whenever you buy it) and move to a "P" reclining exit row seat, if it is available.
RC
You will, as a NW elite pax be able to check the nwa.com seat map when you buy your ticket a month in advance (or whenever you buy it) and move to a "P" reclining exit row seat, if it is available.
RC
#37
Join Date: Jun 2001
Location: IAD
Programs: Chase Million Miler, SPG Gold, HHonors Gold, Hyatt Platinum
Posts: 2,729
Originally Posted by cfischer
Is this a joke? Should NW Elites be charged for window seats on AF? or CO? or DL? I am flying more NW than any NW Silver Elite does, NO WAY I am paying $60 for coach choice!
I don't understand why NW is going down this road, charging a partner Plat Elite while waiving the fee for own Silvers is just ridiculous.
I can't imagine Skyteam will tolerate this discrimination.
I don't understand why NW is going down this road, charging a partner Plat Elite while waiving the fee for own Silvers is just ridiculous.
I can't imagine Skyteam will tolerate this discrimination.
CO already sticks out like a sore thumb with the 50% EQM policy...As far as the "real" impact of the changes, as a non-elite a couple of years ago, I could almost always snag a $C/$E choice at checkin. I don't think all good seats will be snagged at 36 hours.
#38
Join Date: Jul 2003
Location: OMA / MUC
Programs: Former NW PE, now DL DM
Posts: 1,006
That was then, this is now!
Originally Posted by DHAST
As far as the "real" impact of the changes, as a non-elite a couple of years ago, I could almost always snag a $C/$E choice at checkin. I don't think all good seats will be snagged at 36 hours.
Lately, all of the really good seats are snagged long before the 36 hour mark!
#39
FlyerTalk Evangelist
Join Date: Dec 2002
Programs: UA Gold MM; AA Gold MM; WN A-List; IHG Diamond Ambassador; Marriott Gold; Hyatt Explorist
Posts: 24,564
Glad to hear that NW is apparently close to exempting elites from the Coach Choice program. However, there are still two troubling aspects to the rumored changes:
(1) The inconvenient 36 hour window for accessing Coach Choice seats, that will apparently remain intact. Others have already explained how vexing this is. Why shouldn't elites be allowed to reserve any available seat at the time of booking at no cost?
and
(2) The retention of the Coach Choice fee for non-WorldPerks SkyTeam elites. I wonder how long it will be before other SkyTeam carriers like CO and DL retaliate and start charging or start limiting the ability of WorldPerks elites to reserve exit row, bulkhead, and premium seating in advance for free if NW discriminates against their elites by refusing to exempt them from Coach Choice.
(1) The inconvenient 36 hour window for accessing Coach Choice seats, that will apparently remain intact. Others have already explained how vexing this is. Why shouldn't elites be allowed to reserve any available seat at the time of booking at no cost?
and
(2) The retention of the Coach Choice fee for non-WorldPerks SkyTeam elites. I wonder how long it will be before other SkyTeam carriers like CO and DL retaliate and start charging or start limiting the ability of WorldPerks elites to reserve exit row, bulkhead, and premium seating in advance for free if NW discriminates against their elites by refusing to exempt them from Coach Choice.
#40
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Join Date: Dec 2002
Programs: UA Gold MM; AA Gold MM; WN A-List; IHG Diamond Ambassador; Marriott Gold; Hyatt Explorist
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Originally Posted by Radiocycle
Also the Coach ChoiceSM seats will be moved further back in the a/c and some of the popular aisle seats will be held in "P" for Elites.
Originally Posted by Radiocycle
The reclining exit row seats will not be offered as Coach Choice Seats, the limited recline/no recline seats will be offered.
#41
Moderator: Coupon Connection & S.P.A.M




Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 58,133
Originally Posted by NWA_5479
Spiff, I don't mean to be rude, but why do you always chirp in so much to the WorldPerks board when talking about CoachChoice, but I have never seen you post much here otherwise?
It is nice to have more opinions, but come on...
It is nice to have more opinions, but come on...

2. I do not want any other airline to adopt this heinous policy of making elites beg/bribe for so-called "premium" seats in the coach cabin. It's an anathema to my FF soul.
#42




Join Date: Jan 2005
Posts: 8,884
Originally Posted by SAT Lawyer
I am at a total loss to envision why NW thinks its customers would be willing to pay extra money on top of their airfare for the privilege of sitting in a restricted recline exit-row seat or a run-of-the-mill coach class seat not near the very front of the cabin.
Would they pay $15 on top of their airfare for a few extra inches? You better believe it.
#43
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
I'm glad to hear about this kind of improvement, but I am not thrilled about the non-recognition of SkyTeam elite status since I often use my DL Platinum/SkyTeam ElitePlus status on NW flights.
[And, in the past year or so, I have credited more NW flights than DL flights to my DL account. (And I have also credited more DL flights than NW flights to my NW account.)]
[And, in the past year or so, I have credited more NW flights than DL flights to my DL account. (And I have also credited more DL flights than NW flights to my NW account.)]
#44




Join Date: Jan 2005
Posts: 8,884
Some people have mentioned that they should be exempted, too, considering they've flown more NW than YY, even though they credited to YY.
Well, if you want the perks from NW, why not credit to NW?
(Yes, I'm aware of the advantages of flying NW and crediting to DL, CO, AF, KL, etc.)
Like it or not, the airlines are going to have to change some things very soon or they will not be able to survive. You may not agree that any of what NW is trying will help them turn a profit, but at least they're trying. And nothing is final, yet. If you disagree, jump to UA or AA. Many already have and have no problems patting themselves on the back about it. The reason you'd stick around with NW right now is that you have a vested interest (routes, airports, mileage balance, soft spot for the company, etc.) in seeing NW survive. If none of this applies to you and you're just looking for the best that's out there, NW probably isn't your cup o' tea, and you'd be better off spending your energy building up your status on another airline.
Change is inevitable...for all the airlines. These moves may be early growing pains, and if it is indeed too painful for you, you have options, and you'd be wise to take your ball and go home.
Well, if you want the perks from NW, why not credit to NW?

(Yes, I'm aware of the advantages of flying NW and crediting to DL, CO, AF, KL, etc.)
Like it or not, the airlines are going to have to change some things very soon or they will not be able to survive. You may not agree that any of what NW is trying will help them turn a profit, but at least they're trying. And nothing is final, yet. If you disagree, jump to UA or AA. Many already have and have no problems patting themselves on the back about it. The reason you'd stick around with NW right now is that you have a vested interest (routes, airports, mileage balance, soft spot for the company, etc.) in seeing NW survive. If none of this applies to you and you're just looking for the best that's out there, NW probably isn't your cup o' tea, and you'd be better off spending your energy building up your status on another airline.
Change is inevitable...for all the airlines. These moves may be early growing pains, and if it is indeed too painful for you, you have options, and you'd be wise to take your ball and go home.
#45
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
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Posts: 102,077
Originally Posted by SchmutzigMSP
Some people have mentioned that they should be exempted, too, considering they've flown more NW than YY, even though they credited to YY.
Well, if you want the perks from NW, why not credit to NW?
(Yes, I'm aware of the advantages of flying NW and crediting to DL, CO, AF, KL, etc.)
Like it or not, the airlines are going to have to change some things very soon or they will not be able to survive. You may not agree that any of what NW is trying will help them turn a profit, but at least they're trying. And nothing is final, yet. If you disagree, jump to UA or AA. Many already have and have no problems patting themselves on the back about it. The reason you'd stick around with NW right now is that you have a vested interest (routes, airports, mileage balance, soft spot for the company, etc.) in seeing NW survive. If none of this applies to you and you're just looking for the best that's out there, NW probably isn't your cup o' tea, and you'd be better off spending your energy building up your status on another airline.
Change is inevitable...for all the airlines. These moves may be early growing pains, and if it is indeed too painful for you, you have options, and you'd be wise to take your ball and go home.
Well, if you want the perks from NW, why not credit to NW?

(Yes, I'm aware of the advantages of flying NW and crediting to DL, CO, AF, KL, etc.)
Like it or not, the airlines are going to have to change some things very soon or they will not be able to survive. You may not agree that any of what NW is trying will help them turn a profit, but at least they're trying. And nothing is final, yet. If you disagree, jump to UA or AA. Many already have and have no problems patting themselves on the back about it. The reason you'd stick around with NW right now is that you have a vested interest (routes, airports, mileage balance, soft spot for the company, etc.) in seeing NW survive. If none of this applies to you and you're just looking for the best that's out there, NW probably isn't your cup o' tea, and you'd be better off spending your energy building up your status on another airline.
Change is inevitable...for all the airlines. These moves may be early growing pains, and if it is indeed too painful for you, you have options, and you'd be wise to take your ball and go home.


There are several reasons why I don't always act like a lemming and credit NW flights to NW's program -- including rounding out various accounts for award redemptions. Should I be penalized for being a NW elite who uses my DL elite card from time to time? It's not like NW or DL have anything into which to upgrade me for most flights.
In any event, some of my actions -- with the "swap" of FF programs-- help NW financially as I earn 25% fewer miles and thus buy more tickets on NW. If I earned more NW miles, the consequence would be that I'd give NW less cash. So maybe NW should encourage me to continue as usual.

