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Waiving airport fees if you didn't arrive by plane

Waiving airport fees if you didn't arrive by plane

Old Aug 9, 18, 9:56 pm
  #1  
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Waiving airport fees if you didn't arrive by plane

I live near a major airport and occasionally rent from there without flying. As described in this thread, National updated their terms of service last year:

At certain locations, the fees and other charges described in Section 3(b)(11), above, may not apply in the event Renter did not arrive at certain airports by plane within a specified period prior to the commencement of a rental transaction. Certain other fees and charges described in Section 3(b)(11) may not be applicable to vehicles rented as temporary replacements for vehicles unavailable due to mechanical breakdown, repair, service, damage or loss. These fees and charges may not be assessed if (A) Renter advises Owner at the counter at the time of the rental transaction that either (i) the Renter did not arrive at the airport by plane prior to the commencement of the rental transaction or (ii) Vehicle will be utilized as a replacement vehicle, and (B) the Owner determines that the fee and/or charge is not applicable to such Renter as a result of same. In the event Renter bypasses the counter at the time of the rental transaction without advising Owner of the foregoing facts, Renter acknowledges and agrees to incur certain fees and charges that may not otherwise have been applicable.
Has anyone tried to get the fees waived, or know which "certain locations" this qualifies to? Any experience with this clause? Airport-related fees can be pretty hefty so this would amount to a savings of $10-$20 or more in some places.
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Old Aug 10, 18, 7:58 pm
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Originally Posted by m907 View Post
I live near a major airport and occasionally rent from there without flying. As described in this thread, National updated their terms of service last year:



Has anyone tried to get the fees waived, or know which "certain locations" this qualifies to? Any experience with this clause? Airport-related fees can be pretty hefty so this would amount to a savings of $10-$20 or more in some places.
We've had several discussions on the matter.

Myself and others have had fees waived at LGA when informing counter agents did not arrive via plane. In fact most of the time now they just waive the fees without my even asking. Guess they see the NYS drivers license and or know the look of me by now.

LGA however is located off airport property, and not sure if that makes a difference.

Reach out to location in question and speak with a manager or counter agent to see what their policy is regarding the situation.
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Old Aug 11, 18, 5:01 pm
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Originally Posted by BugsyPal View Post
We've had several discussions on the matter.

Myself and others have had fees waived at LGA when informing counter agents did not arrive via plane. In fact most of the time now they just waive the fees without my even asking. Guess they see the NYS drivers license and or know the look of me by now.

LGA however is located off airport property, and not sure if that makes a difference.

Reach out to location in question and speak with a manager or counter agent to see what their policy is regarding the situation.
Thanks for the info. Would be nice if we could start a list of locations that allow it. I'll be trying this and will report back.
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Old Aug 12, 18, 7:14 am
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Originally Posted by m907 View Post
Would be nice if we could start a list of locations that allow it.
That's a function of taxing authority law - state/county/city/airport authority.

As mentioned, discussion goes back some years. Here's a six year-old article on SFO. https://blog.sfgate.com/dgreenberg/2...arging-20-fee/
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Old Aug 12, 18, 9:36 am
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Anyone know if it's possible to get refunds for amounts paid in the past? And how far can you go back?
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Old Aug 13, 18, 1:34 am
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Originally Posted by jetsfan92588 View Post
Anyone know if it's possible to get refunds for amounts paid in the past? And how far can you go back?
Terms only allow it if you inform them at the counter at the time of the rental, so no.
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