Originally Posted by
bocastephen
I've been refused at every airport I've tried this with - the exit agents just stare blindly not even comprehending the request, while managers claim "oh, it can't be done". I guess they don't have a way to filter out who arrived by what means since they owe the taxing authorities based on the outbound rental contracts, which is my assumption.
Suppose it might just come down to nature of concession/airport fees and statue upon which based.
For LGA or even Kennedy airports it doesn't take a rocket scientist to figure out someone who lives in local area didn't arrive by plane.
Maybe those having difficulties should contact a local consumer news reporter, or maybe one of those online places that offer to resolve such issues. Failing this there is always reaching out to local district attorney or state attorney general to have them force Enterprise/National issue clear policies.
These concession fees and various taxes are cash cows for both car rental companies and local/state governments. So am not surprised one or both isn't eager to let consumers know there might be ways to save money. Yes, it may only be a few dollars per rental, but add that up over hundreds per week and we're talking about serious "money for nothing".