NYC123

Did not see a thread for this South Florida airport (unlike the very informative FLL one) so thought I would start.

Sept Fri afternoon was fairly sparse with 5 or less cars per aisle:

Emerald: Kia Sorrento (somebody got to this before I could) was only interesting thing, otherwise sebring and base camry.

Executive: base Camry, Jeep Grand Cherokee (nice choice but too much SUV for South Fla IMHO), base 300, Crown Vic, and the Buick Lucere I foolishly took.

So some mediocre to OK options, but pretty empty lot. Kind staff and easy fast shuttle ride to lot.

theterms

Thanks for the info - we're picking up here on Friday 9/24 but dropping off at FLL on 9/26

bk3day

Stellar experience at PBI on 12/1 @9PM.

Both the EA/ES were full with a nice selection of different car sizes & models.

I chose a Toyota Camry.

The checkout gate lady asked how I was & when I mentioned in passing that I was disappointed there were no convertibles, she offered to call the mgr & ask if I could have one from the regular lot.

Not only did they say I could have one, they insisted on delivering it to me at the gate. ^

SkiBum1229

I just dropped off there yesterday. I saw many 2011 Avengers, Grand Caravans, Town & Countrys, Chargers, Chrysler 200's and Ford Edge's in the return area.

When we drove by the Emerald area when leaving, I could see an Equniox and many impalas, older chargers, malibus and fusions on the aisle - couldn't see if it was ES or EA

SkiBum1229

Just picked up about an hour ago. I am EA and had a premium car reservation, my choices were a regal cxl (1) in white or silver. On the EA there were 2010-2011 malibu LT's in every color you could want and 1 kia sorento. The ES had more impalas in any color you could want.

This lot has a specific area for EA/ES and then 8 or so spots for cars that are emerald reserve - included 2 regals and one cadillac sts. The rest of the cars on on the other side of the all outside lot

In the minivan section i saw 1 kia sedona. in the luxury section i saw a few sts'. in the Large/Premium suv area i saw tahoes, suburbans, yukons and expeditions.

I will post my ride report of the regal soon.

SkiBum1229

Reserved a minivan for Sept 26th. Choices were 2 2012 Town & Country Tourings (1 of which i took with 1400 miles and active XM) 10 or so 2011-2012 Caravan Mainstreet/ Crew trim and 2 Kia Sedona LX.

While leaving i glanced at EA/ES and it was the usual mix of impalas, malibus, 1 kia sorrento and 1 charger.
In premium i saw 3 Ford Crown Vic's - I'm guessing National bought as many of they could before ford stopped making them

rpk113

anybody been here recently? Reserved a full-size hoping for a cross-over/SUV/Minivan in the EA/ES/ES-FULLSIZE.. The station manager keeps blabbing away about high season and low season for what they put in the aisles. Any confirmations?

SkiBum1229

Last time i was there, the only SUV i saw in the EA/ES area was a kia sorrento. I am flying in thursday this week and will provide an update of what they have.

bocastephen

Do they ever put convertibles in the Aisle during season? I had zero luck last year trying to swap for a convertible at FLL, or even finding something decent like a Cadillac or Lincoln or Genesis.

SkiBum1229

Just arrived at PBI about an hour ago. EA had 1 sonata, 1 malibu LTZ, 2 jeep compass and a corolla. ES had about a dozen 2011/2012 impalas, 1 escape and 1 jeep compass. I had a standard suv reserved and was directed to a 2011 Buick Enclave CXL - they had it in 1 of 3 covered stalls for me and said it was a premuim crossover and upgraded me since they were low on standard SUV's. Also in the reserved section were 2 Chrysler 200 convertibles, a Cadillac DTS and a G37.

In the large suv area i saw Tahos, Suburbans, Expeditions and Lincoln MKX's. In luxury I saw Cadillac DTS and Town Cars.

Also wanted to add that when the bus dropped me off at the EA/ES area, an employee was there and offered cold bottles of water and granola bars to me and vehicle selection. When i said i had a standard suv reserved, he said my name and directed me to the Enclave. First time this has ever happened to me and a nice touch. He and the booth agent also thanked me for my business.

bk3day

A huge +1 to what SkiBum1229 says about the staff at PBI!

I've rented quite often at PBI in the last 6 mos and can unequivocally say that each staff member (from the bus driver to mgmt to the booth agent & return staff) I've encountered has been great and seriously committed to improving our customer experience. ^

Speaking of improving customer service, PBI recently launched a test program to provide customers with a quicker response to any problem with their rental. See, http://www.flyertalk.com/forum/17473744-post1.html

SkiBum1229

Arrived about 9pm tonight. EA had Jeep compasses, patriots, libertys and Chrysler 200's. ES had a mustang V6 convert, Chrysler 300, a few 2012 impala's, a few nissan altimas, a dodge journey, some chrysler 200's, a chevy traverse, and a 2011 Ford Escape Limited that i took - i had an intermediate suv and didnt want to chance it by taking the mustang and someone else snagged the durango. In the EA/ES prem section was a VW CC and Lux had a Infiniti G25 NOT G37.

I will post a review of the escape once i return it

SkiBum1229

Just picked up. Had a intermediate suv reserved and they had a 2011 traverse waiting for me which i declined and asked to take a 2012 edge as i had wanted to try it - the agent said yes.
The EA/ES lot was packed - i have never seen it so full

EA had a bunch of Chrysler 200's and Dodge Avengers, 2 jeep libertys, a kia sorento, a crown vic and 2 2012 impala LS's and 2 dodge caravans
ES had 2011 and 2012 impalas in LS, LT and LTZ trim levels, 1 ford edge that i took, 1 volvo xc70 that i wish i would have asked for, 1 hyundai santa fe and a bunch of altimas, i also saw 2 altima coupes. In the Emerald Reserve section where my traverse was there were 2 maximas in premium and 1 saab 9-3 in luxury

squashgw

Has anyone been through PBI lately and can say what EA/ES have in selection?

bocastephen

I've been there a couple of times in the past month...nothing much to speak of in the EA or Exec...mostly Impalas and SUVs. I had made arrangements in advance to take a Buick Regal that was sitting around, but its Sirius was already out so I passed.

When I walked over to the regular area next store to look for a Sonata, the manager came rushing out and actually shoo'd me back over to the Elite side, saying I could not take a car from the regular area and had to choose from the Elite side