My Miletracker Accounts are Gone!
Oct 16, 2006 | 3:25 pm
#1
Original Poster
Join Date: Sep 2003
Location: MDT, PHL, BWI
Programs: HH Diamond, Starwood Platinum
Posts: 306
My Miletracker Accounts are Gone!
Just checked my Miletracker accts and they are gone! Get a screen saying
" No users and/or accounts have been added.
Click the "Setup / edit users & accounts" tab above in order to add them."
I can't believe this has happened. Anyone else experience this?
" No users and/or accounts have been added.
Click the "Setup / edit users & accounts" tab above in order to add them."
I can't believe this has happened. Anyone else experience this?
Oct 17, 2006 | 3:36 am
#5
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
It's happened to me twice in the last month or so.
I learned my lesson after that, to use the "Save Settings" option weekly.
It's a useful program when it works.
I learned my lesson after that, to use the "Save Settings" option weekly.
It's a useful program when it works.
Oct 18, 2006 | 6:28 pm
#8
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,916
Originally Posted by cblaisd
It's happened to me twice in the last month or so.
I learned my lesson after that, to use the "Save Settings" option weekly.
It's a useful program when it works.
I learned my lesson after that, to use the "Save Settings" option weekly.
It's a useful program when it works.
Nov 15, 2006 | 2:27 am
#9
Join Date: Oct 2006
Location: Vancouver
Programs: NW Plat
Posts: 25
I have tried to install MilePort but in that process Pest Patrol pops up and tells me to quarantine or delete it, identifying it in one word as "Iambigbrother" which I believe to be a trojan. Is there any other program that I might use or does anyone have any suggestions? How about AwardWallet.com?
Nov 15, 2006 | 9:11 am
#10
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,297
Miletracker...no problemo
All I can say is I run Miletracker every morning without fail, have multiple accounts (5) with 10-20 programs for each, and have never had my accounts "disappear". Occasionally a few don't work, but they eventually get fixed. For the price, free, great program.
Nov 15, 2006 | 9:39 am
#11
Join Date: May 2000
Location: Naples, Florida
Posts: 7,419
Originally Posted by slippahs
Had no idea that there even was a back-up feature on Miletracker. Ctrl+B. Thanks!
Actually, I lost some accounts (Lufthansa and some others) with Miletracker some time ago. I did not loose any with Miles&Points .. both programs are almost identical.
Nov 15, 2006 | 12:30 pm
#12
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 18,103
This has happened to me a couple of time when miletracker installs an upgrade. And then the new file will overwrite your backup and you lose everything.
Good practice is to save miletracker info on a separate jump drive or CD, just in case, so you can install the backup if the original gets overwritten.
Thanks for the heads up as this hasn't happened for a couple of years now.
Good practice is to save miletracker info on a separate jump drive or CD, just in case, so you can install the backup if the original gets overwritten.
Thanks for the heads up as this hasn't happened for a couple of years now.
Nov 17, 2006 | 12:55 am
#15
Join Date: Oct 2006
Location: Vancouver
Programs: NW Plat
Posts: 25
Here is the reply that I received from Miletracker.
Hi settojet,
Thank you for letting us know about the "Iambigbrother" trojan detected by
PestPatrol. We have NO spyware or adware associated with any of our
applications. We do have an ad tracking system that lets us know when users
click on an ad, but we do not follow their actions beyond that. We have
received other reports of Iambigbrother and just recently we figured out why
spyware detectors report spyware in our applications.
Our current installer is through ClickTeam and according to their online
forums, they have had issues with spyware companies detecting the installer
as Iambigbrother. It is not Iambigbrother, but spyware programs think it
is. So, it is simply a false positive.
To avoid this problem in the future, we are implementing a new installer.
This should prevent false positives from spyware detectors. I apologize for
the confusion, but I am glad you contacted us for more information. I can
assure you that there is no adware, spyware, or any other Trojans in any of
our applications.
Thanks again for reporting this and for your support. Please let me know if
you have additional questions or concerns.
Courtney Reifeis
DeskPort Technologies, LLC
11358 Talon Trace, Fishers, IN 46037 USA
317-460-0243, fax 317-579-9487, [email protected]
I think I will wait until they implement the new installer.
Hi settojet,
Thank you for letting us know about the "Iambigbrother" trojan detected by
PestPatrol. We have NO spyware or adware associated with any of our
applications. We do have an ad tracking system that lets us know when users
click on an ad, but we do not follow their actions beyond that. We have
received other reports of Iambigbrother and just recently we figured out why
spyware detectors report spyware in our applications.
Our current installer is through ClickTeam and according to their online
forums, they have had issues with spyware companies detecting the installer
as Iambigbrother. It is not Iambigbrother, but spyware programs think it
is. So, it is simply a false positive.
To avoid this problem in the future, we are implementing a new installer.
This should prevent false positives from spyware detectors. I apologize for
the confusion, but I am glad you contacted us for more information. I can
assure you that there is no adware, spyware, or any other Trojans in any of
our applications.
Thanks again for reporting this and for your support. Please let me know if
you have additional questions or concerns.
Courtney Reifeis
DeskPort Technologies, LLC
11358 Talon Trace, Fishers, IN 46037 USA
317-460-0243, fax 317-579-9487, [email protected]
I think I will wait until they implement the new installer.