Rebate if Fare Drops??
Jul 11, 2001 | 12:00 am
#1
Original Poster
Join Date: Mar 2001
Location: Kirkland, WA
Posts: 468
Rebate if Fare Drops??
I know this has been here before, but I can't find a reference. What are the rules if there is a fare war, and you could buy a ticket today for $100 cheaper than you paid. I bought UA SEA/MHT on Expedia for $285. Today the fare, same flights lists everywhere at $240. Can I get a travel rebate of $45. How do I ask? Thanks!
Bruce
Bruce
Jul 11, 2001 | 3:34 am
#2
Join Date: Mar 2000
Programs: UA 1PMM,AAG; usedtobeelite
Posts: 2,500
You should call UA phone rez and ask to implement the low fare guarantee and state that your flights and dates have the lower fare available. After they verify, they can reticket you and issue a travel voucher in the amount of the difference and mail it to you with your revised receipt. You may have to be real quick about this to be sure your flights still have inventory.
Jul 11, 2001 | 8:01 am
#3
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
You can usually get a voucher for the difference on United , at least for domestic fares, just by asking. If you want a credit to the charge card or cash back though they may charge you a change fee. For a voucher they usually don't.
Jul 11, 2001 | 3:07 pm
#4
Join Date: Apr 2000
Location: SFO
Programs: UA 1P; HHonors Silver
Posts: 2,686
If you have an Electronic Ticket, call UA Reservations and give them the record locator. However, if you have a paper ticket, you'll need to surrender it at a United ticketing location (and the fare still has to be available at that time).
Jul 11, 2001 | 6:08 pm
#6
Join Date: Jun 2000
Location: SPG Plat, HH Gold, Marriott Gold
Posts: 1,015
For the exact rule, go to the Rules of the Air section on the left at:
www.onetravel.com
You simply call UA, tell them the fare dropped and they'll send you a voucher.
www.onetravel.com
You simply call UA, tell them the fare dropped and they'll send you a voucher.
Jul 11, 2001 | 8:34 pm
#7
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by brucemcal:
[...] I bought UA SEA/MHT on Expedia for $285. Today the fare, same flights lists everywhere at $240. Can I get a travel rebate of $45. How do I ask?</font>
[...] I bought UA SEA/MHT on Expedia for $285. Today the fare, same flights lists everywhere at $240. Can I get a travel rebate of $45. How do I ask?</font>
[This message has been edited by ILTE_Miles (edited 07-11-2001).]
Jul 11, 2001 | 8:49 pm
#8
Suspended
Join Date: Sep 2000
Location: GSP (Greenville, SC)
Programs: DL Gold Medallion; UA Premier Executive; WN sub-CP; AA sub-Gold
Posts: 13,393
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ILTE_Miles:
If "everywhere" includes Expedia, I recall someone having posted recently in one of the forums here & having stated that they had been able to get reimbursed (by Expedia) the difference when a fare dropped--however, I don't know what the form of reimbursement was (i.e. whether it was a credit to a credit card, a voucher for future bookings via Expedia, etc.), only that the person who posted had no problem getting reimbursement (& if I recall, the ease of this reimbursement reality w/ Expedia was part of why the poster in question booked w/ Expedia in the first place).
[This message has been edited by ILTE_Miles (edited 07-11-2001).]</font>
If "everywhere" includes Expedia, I recall someone having posted recently in one of the forums here & having stated that they had been able to get reimbursed (by Expedia) the difference when a fare dropped--however, I don't know what the form of reimbursement was (i.e. whether it was a credit to a credit card, a voucher for future bookings via Expedia, etc.), only that the person who posted had no problem getting reimbursement (& if I recall, the ease of this reimbursement reality w/ Expedia was part of why the poster in question booked w/ Expedia in the first place).
[This message has been edited by ILTE_Miles (edited 07-11-2001).]</font>
I got a voucher in the passenger's name (I wasn't the passenger) valid for one year on Continental Airlines. No change fee, so a voucher, not cash refund, was given.
Jul 11, 2001 | 8:55 pm
#9
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JS:
That would be me.
I got a voucher in the passenger's name (I wasn't the passenger) valid for one year on Continental Airlines. No change fee, so a voucher, not cash refund, was given.</font>
That would be me.
I got a voucher in the passenger's name (I wasn't the passenger) valid for one year on Continental Airlines. No change fee, so a voucher, not cash refund, was given.</font>
Hey, JS, I just found your original post...
Here's the thread:
http://www.flyertalk.com/forum/Forum20/HTML/002809.html
Here's the post:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JS:
When I bought a ticket for my brother to come visit from Houston, I bought the ticket on Expedia.com at $268.50. A few days later, the fare for the same flights dropped to $206.50.
I called 1-800-Expedia, and they sent me an MCO for $62. The fare basis code was a little different (last one or two characters were different), but that doesn't matter. Any fare change has to have a new fare basis code (I think).
This is one reason I buy all my tickets on Expedia.com. They don't give me the run-around.</font>
When I bought a ticket for my brother to come visit from Houston, I bought the ticket on Expedia.com at $268.50. A few days later, the fare for the same flights dropped to $206.50.
I called 1-800-Expedia, and they sent me an MCO for $62. The fare basis code was a little different (last one or two characters were different), but that doesn't matter. Any fare change has to have a new fare basis code (I think).
This is one reason I buy all my tickets on Expedia.com. They don't give me the run-around.</font>
[This message has been edited by ILTE_Miles (edited 07-11-2001).]
Jul 11, 2001 | 9:52 pm
#10
Original Poster
Join Date: Mar 2001
Location: Kirkland, WA
Posts: 468
Well, I took all your advice, and went to the local United City Ticket Office today, and asked. No problem, no change fee, got a voucher for $45. They reissued the ticket at the CTO, even though I originally paid on Expedia with a credit card.
A pleasant surprise. Thanks to everyone for the advice.
A pleasant surprise. Thanks to everyone for the advice.
Jul 13, 2001 | 5:01 pm
#11
Join Date: Apr 1999
Location: Oak Park, IL
Programs: AA 2 MM LIfetime Platinum, SPG Platinum, Hilton Silver, BA
Posts: 3,585
I am having problems with an AA fare drop because the original ticket was an instant purchase ticket, and the new one is not. The difference is $70 per ticket times 3!=$210.00.
I have a letter written to the Executive Offices and a "reservation" for the same itineray (needed to use 3 other names) to prove I could have gotten the seats. I am really angry about the idea that it has to be the same code in order to get a rollover.
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DtG
I have a letter written to the Executive Offices and a "reservation" for the same itineray (needed to use 3 other names) to prove I could have gotten the seats. I am really angry about the idea that it has to be the same code in order to get a rollover.
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DtG