Rebate if Fare Drops??
 

I know this has been here before, but I can't find a reference. What are the rules if there is a fare war, and you could buy a ticket today for $100 cheaper than you paid. I bought UA SEA/MHT on Expedia for $285. Today the fare, same flights lists everywhere at $240. Can I get a travel rebate of $45. How do I ask? Thanks!

Bruce

You should call UA phone rez and ask to implement the low fare guarantee and state that your flights and dates have the lower fare available. After they verify, they can reticket you and issue a travel voucher in the amount of the difference and mail it to you with your revised receipt. You may have to be real quick about this to be sure your flights still have inventory.

You can usually get a voucher for the difference on United , at least for domestic fares, just by asking. If you want a credit to the charge card or cash back though they may charge you a change fee. For a voucher they usually don't.

If you have an Electronic Ticket, call UA Reservations and give them the record locator. However, if you have a paper ticket, you'll need to surrender it at a United ticketing location (and the fare still has to be available at that time).

The policy may vary by airline, but I've received vouchers from American under those circumstances as well.

For the exact rule, go to the Rules of the Air section on the left at:
www.onetravel.com

You simply call UA, tell them the fare dropped and they'll send you a voucher.

If "everywhere" includes Expedia, I recall someone having posted recently in one of the forums here & having stated that they had been able to get reimbursed (by Expedia) the difference when a fare dropped--however, I don't know what the form of reimbursement was (i.e. whether it was a credit to a credit card, a voucher for future bookings via Expedia, etc.), only that the person who posted had no problem getting reimbursement (& if I recall, the ease of this reimbursement reality w/ Expedia was part of why the poster in question booked w/ Expedia in the first place).

[This message has been edited by ILTE_Miles (edited 07-11-2001).]

That would be me. http://www.flyertalk.com/forum/smile.gif

I got a voucher in the passenger's name (I wasn't the passenger) valid for one year on Continental Airlines. No change fee, so a voucher, not cash refund, was given.

http://www.flyertalk.com/forum/smile.gif

Hey, JS, I just found your original post... http://www.flyertalk.com/forum/smile.gif

Here's the thread:
http://www.flyertalk.com/forum/Forum20/HTML/002809.html

Here's the post:

Thanks for the info JS...I was glad to see this info posted.

[This message has been edited by ILTE_Miles (edited 07-11-2001).]

Well, I took all your advice, and went to the local United City Ticket Office today, and asked. No problem, no change fee, got a voucher for $45. They reissued the ticket at the CTO, even though I originally paid on Expedia with a credit card.

A pleasant surprise. Thanks to everyone for the advice.

I am having problems with an AA fare drop because the original ticket was an instant purchase ticket, and the new one is not. The difference is $70 per ticket times 3!=$210.00.
I have a letter written to the Executive Offices and a "reservation" for the same itineray (needed to use 3 other names) to prove I could have gotten the seats. I am really angry about the idea that it has to be the same code in order to get a rollover.

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DtG