ITN advanced seat availability no more?
Jun 4, 2001 | 8:12 am
#1
Original Poster
Join Date: Nov 2000
Location: Butler, PA. USA
Posts: 245
ITN advanced seat availability no more?
I went to www.itn.net (which is also/now Trip.com I guess). After not being able to access advanced seat availability with PITFLYER's help, I called their helpdesk and was told that they had changed their site March 16 and that this feature is no longer available. Is everyone else experiencing tnis? Are there any other sites with this capability?
Thanks
Thanks
Jun 4, 2001 | 8:31 am
#2
Join Date: Jan 2001
Location: Lancaster, SC
Posts: 193
I just joined it a couple weeks ago, and have had no problem. Ignore their response. The key thing is, you have to choose the "Expert User" Option - go in to Edit your Profile and hunt around, you'll find it. I made the same rookie mistake, so don't feel bad. Once you activate that option, you will see seat availability in all classes for a max of 7 seats for each class (F3, G6, B7, etc...)
Good luck, and check back to the USAirways board and that thread for more details if you're still stuck.
Knowledge is Power, but of course...
------------------
"You can never have too much Reverb."
Good luck, and check back to the USAirways board and that thread for more details if you're still stuck.
Knowledge is Power, but of course...
------------------
"You can never have too much Reverb."
Jun 4, 2001 | 9:11 am
#4
Join Date: Apr 2001
Location: WAS
Posts: 8
I now use www.flyaow.com (thank you BravoZulu) for this purpose. However, when I purchased a UA ticket from BWI to LAX last month the availability area showed V0 W0 S0 T0 K6 and today the flight (#295 on 6/7) shows V5 W0 S5 T3 K8! What happened here? I thought I was booking on a pretty full flight. Is this due to cancellations? Anyone?
Jun 4, 2001 | 10:00 am
#5
Join Date: May 2001
Location: MI, USA
Posts: 154
Bear, Thank you for passing on the tip. Now, I have an alternative to directly accessing ITN/AmericanExpress travel in www.flyaow.com
I noticed that they also have RTW stuff powered by Airtreks.
How do you find their customer service? Are they responsive to email? If you get tickets issued by them and are travelling internationally, how convenient are they to change (even when you pay the change fee)?
[This message has been edited by clouds2cloud (edited 06-04-2001).]
I noticed that they also have RTW stuff powered by Airtreks.
How do you find their customer service? Are they responsive to email? If you get tickets issued by them and are travelling internationally, how convenient are they to change (even when you pay the change fee)?
[This message has been edited by clouds2cloud (edited 06-04-2001).]
Jun 4, 2001 | 10:11 am
#6
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,405
As to what was a full flight suddenly showing lots of seats, I have seen that happen before. Between people that block seats (group) travel and code shares, there are situations where seats are not available.
Not sure if this is what happened to you.
Jun 4, 2001 | 10:56 am
#8
Original Member
Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
In regards to the changes in availability in each fare class, my experience with US Air is that they have rolling fare class inventories. In other words, they don't initially make available for sale all of the inventory in a particular fare class. They will make a certain number of W class fares available. When those are sold they may let a few weeks go by where tickets are only available in the remaining (higher) class fares. Then they may load more W class inventory at a later date. My guess is that seats are not selling on those routes so rather than have a fare sale, they will merely make more seats available at the previously unavailable lower fare.
Jun 5, 2001 | 12:12 pm
#11
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,862
The itn.net site is etremely slow this morning. Is this maybe due to the launch of Orbitz and both tapping into the same CRS?
One issue with itn.net: If I reserve a coach seat I cannot find out what actual fare code/fare base I am booking in. Under "fare rules" I do find the applicable rules/restrictions etc., but not the fare base. I took this up with customer service but the could not help either. Did anybody get any further?
One issue with itn.net: If I reserve a coach seat I cannot find out what actual fare code/fare base I am booking in. Under "fare rules" I do find the applicable rules/restrictions etc., but not the fare base. I took this up with customer service but the could not help either. Did anybody get any further?