The Delta Talk..suggfestions
Jan 18, 2001 | 6:43 pm
#1
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Location: Niceville, FL, USA
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The Delta Talk..suggfestions
Well, it was, first of all, great.
And I absolutely agree that the forum needed to be moderated. But, from atechnical standpoint here, it took way too long, in my opinion, for questions/replies to post. This wasted a lot of very precious time for us.
In the future, could FT possibly cut down the dead time?
But, thanks, FT, for a really special opportunity.
-H
And I absolutely agree that the forum needed to be moderated. But, from atechnical standpoint here, it took way too long, in my opinion, for questions/replies to post. This wasted a lot of very precious time for us.
In the future, could FT possibly cut down the dead time?
But, thanks, FT, for a really special opportunity.
-H
Jan 18, 2001 | 7:21 pm
#3
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Location: Niceville, FL, USA
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Yeah. I just can't help wondering if it was technical stuff...moderating and all...or just spin control.
Please excuse me, but the very few hard questions ever got posted. I had a few, but ignore me. Others had some, and they did not get asked, either. \
What, 8-10 questions in an hour? There were several MINUTES between each.
<sigh> thanx for your input.
Please excuse me, but the very few hard questions ever got posted. I had a few, but ignore me. Others had some, and they did not get asked, either. \
What, 8-10 questions in an hour? There were several MINUTES between each.
<sigh> thanx for your input.
Jan 18, 2001 | 7:26 pm
#5
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Thanks GG, I will head on over to the DL forum. I got the impression they were stalling trying to get their answers to be as generic and noncommital as possible.
Thanks, Randy for the chat, whether we learned a lot or not.
Thanks, Randy for the chat, whether we learned a lot or not.
Jan 18, 2001 | 8:02 pm
#7
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I don't think we're in a "tiny minority," CG. I don't, repeat, don't think it was worthwhile.
What I DO think is that, the effort should be applauded. Every thing has growing pains, and FT *tried* (I think) to make something worthwhile happen.
However, in NO WAY do I personally believe (just my opinion) that this was a success. It was one of the worrse cases of fluff and spin control that I have lately witnessed. What I would REALLY, REALLY, like, is a transcript not of the chat, but of the QUESTIONS SUBMITTED BUT NEVER USED IN THE CHAT!!!!
I am trying to be objective here, and not succeeding, I know. I am only saying that FT deserves thanks for the forum, not necessarily in how it was conducted.
No, let me ammend that. The way it was conducted SUCKED.
OK?
[This message has been edited by hnechets (edited 01-18-2001).]
What I DO think is that, the effort should be applauded. Every thing has growing pains, and FT *tried* (I think) to make something worthwhile happen.
However, in NO WAY do I personally believe (just my opinion) that this was a success. It was one of the worrse cases of fluff and spin control that I have lately witnessed. What I would REALLY, REALLY, like, is a transcript not of the chat, but of the QUESTIONS SUBMITTED BUT NEVER USED IN THE CHAT!!!!
I am trying to be objective here, and not succeeding, I know. I am only saying that FT deserves thanks for the forum, not necessarily in how it was conducted.
No, let me ammend that. The way it was conducted SUCKED.
OK?
[This message has been edited by hnechets (edited 01-18-2001).]
Jan 19, 2001 | 8:19 pm
#9
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I just checked in here and can not believe that folks thought this was a good chat session. Only 10 questions in one hour, even though many, many questions were submitted ahead of time. Most of the questions were worthless and something a novice MIGHT ask. Based on the opinions of most postings on the DL Board, it was a waste.
Shame on Delta.
Shame on Randy.
Shame on us for taking the hour to sign on.
[This message has been edited by NoStressHere (edited 01-19-2001).]
Shame on Delta.
Shame on Randy.
Shame on us for taking the hour to sign on.
[This message has been edited by NoStressHere (edited 01-19-2001).]
Jan 19, 2001 | 8:40 pm
#10
Join Date: Jul 1999
Location: SEA
Posts: 3,178
Hold on here, folks...I couldn't participate, but have read the DL board comments.
First off, shame on Delta. I totally agree, assuming the comments read are a true reflection of the Chat.
Shame on Randy...no way! Randy should be applauded for attempting to get some sort of dialogue going for us DL loyalists. Remember, the questions had to be submitted and there was no way to pre-determine how or if DL would even respond. That they took the high road cannot be dropped on Randy.
Shame on us for wasting an hour...maybe. Only you can determine that individually. As someone who has been extremely active in the SaveSkyMiles effort, I guess I'd like to hope that we may get some recognition as a group of people that won't stand for being treated shabbily.
Maybe I'm taking the 'eternal optimist' position, but this whole issue is far from over with just a bad chat session.
Thanks Randy for your efforts on our behalf.
First off, shame on Delta. I totally agree, assuming the comments read are a true reflection of the Chat.
Shame on Randy...no way! Randy should be applauded for attempting to get some sort of dialogue going for us DL loyalists. Remember, the questions had to be submitted and there was no way to pre-determine how or if DL would even respond. That they took the high road cannot be dropped on Randy.
Shame on us for wasting an hour...maybe. Only you can determine that individually. As someone who has been extremely active in the SaveSkyMiles effort, I guess I'd like to hope that we may get some recognition as a group of people that won't stand for being treated shabbily.
Maybe I'm taking the 'eternal optimist' position, but this whole issue is far from over with just a bad chat session.
Thanks Randy for your efforts on our behalf.
Jan 19, 2001 | 10:13 pm
#12
Join Date: Jul 2000
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Oh good! Now I know it wasn't my computer or me!!
There seemed to be some problem the first couple of times I tried to log into the Chat. Finally got in. There must have been some technical problem.
Once I got into the Chat, I wondered why my computer was not getting the messages. Only to find out, that there were SO few!
There seemed to be some problem the first couple of times I tried to log into the Chat. Finally got in. There must have been some technical problem.
Once I got into the Chat, I wondered why my computer was not getting the messages. Only to find out, that there were SO few!
Jan 20, 2001 | 8:13 am
#13
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Join Date: May 1998
Location: NJ
Posts: 3,343
Et tu, Brutus?
I rise to the defense of our good friend and semi-patron, Randy Petersen. He must have invested a great deal of personal capital to call in some chits and get the Delta people to show up. He got them to bring along 100,000 Delta SkyMiles, won by Tolarian, spiff, tudorcity and (?). I do not know whether he was feeding the questions, or someone on the staff (recall that at one point in the chat, he stated that he was in one part of the office, the staff were in another, and the Delta people were in their own office in ATL I think). However, even if he was, in the interests of getting future participation, I think it made sense to make it something other than a complete flame fest. If that happened, no one is ever going to show up in the future (from Delta or others). And, most importantly, Randy continues to provide this forum for us to exchange ideas and express our views on a daily basis (Yes, I know how things work, and that he gets advertising dollars, etc.) In my mind, Randy is to be highly commended for getting the Delta people here. If people want to complain about Delta, put that at Delta's door, not Randy's. Remember, Randy is a hybrid. Part objective newsperson. Part entrepeneur who gets revenues from the industry. That doesn't mean he has to fight our fights for us. Be thankful he provides a place for us to talk, exchange thoughts, organize ourselves, and suggestions on how to deal with the airlines and others. Think about this, how much organized resistance to the Delta changes would there be if FT did not exist, or if www.saveskymiles.com did not exist?
What I did think was in bad taste was those people who were flaming Randy during the hiatus between the session with Delta and the Randy chat session while Randy was still shown as logged on. I thought that was extremely inconsiderate.
Just my own personal opinion. Everyone is entitled to their own. "Though I may disagree with what you say, I shall defend to the death your right to say it." -- Voltaire.
Djlawman
I rise to the defense of our good friend and semi-patron, Randy Petersen. He must have invested a great deal of personal capital to call in some chits and get the Delta people to show up. He got them to bring along 100,000 Delta SkyMiles, won by Tolarian, spiff, tudorcity and (?). I do not know whether he was feeding the questions, or someone on the staff (recall that at one point in the chat, he stated that he was in one part of the office, the staff were in another, and the Delta people were in their own office in ATL I think). However, even if he was, in the interests of getting future participation, I think it made sense to make it something other than a complete flame fest. If that happened, no one is ever going to show up in the future (from Delta or others). And, most importantly, Randy continues to provide this forum for us to exchange ideas and express our views on a daily basis (Yes, I know how things work, and that he gets advertising dollars, etc.) In my mind, Randy is to be highly commended for getting the Delta people here. If people want to complain about Delta, put that at Delta's door, not Randy's. Remember, Randy is a hybrid. Part objective newsperson. Part entrepeneur who gets revenues from the industry. That doesn't mean he has to fight our fights for us. Be thankful he provides a place for us to talk, exchange thoughts, organize ourselves, and suggestions on how to deal with the airlines and others. Think about this, how much organized resistance to the Delta changes would there be if FT did not exist, or if www.saveskymiles.com did not exist?
What I did think was in bad taste was those people who were flaming Randy during the hiatus between the session with Delta and the Randy chat session while Randy was still shown as logged on. I thought that was extremely inconsiderate.
Just my own personal opinion. Everyone is entitled to their own. "Though I may disagree with what you say, I shall defend to the death your right to say it." -- Voltaire.
Djlawman
Jan 20, 2001 | 9:22 am
#14
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In a situation like the other night's DL chat, I would have to imagine that no matter what Randy did, people would complain. The board members have to remember that as the moderator in this type of format, he has to stay as neutral as possible. This was the largest live chat that I have seen on FT, and in fact an experiment and learning process for them. Everyone has to remember that we wouldn't have http://www.saveskymiles.com/ if it wasn't for Randy.
The 2 biggest complaints raised were that the format was too slow with only 9 or 10 questions asked in 1 hour. Also only 2 of the questions were on the really important issues, and that they never really forced to address them and be pinned down because of the format.
Randy, these are some suggestions for the future when you have guests appearing:
1)You must have a 2 hour session. All that we did was hit the tip of the iceberg. There are many frustrated people out there.
2)Change the format so that for the 1st hour, you ask all of the questions whether they are pre-submitted or your own. The second hour should then be opened up to everyone in a moderated form, so that it doesn't get out of control. You must warn your guests that you will be like a Mike Wallace and will be asking hard hitting questions. No softballs allowed!
3)You have to figure out a way to permit follow-up questions for the entire chat. Frankly they avoided all of the real issues last night because we couldn't pin them down on the facts after they replied with their rehearsed script.
Randy, perhaps you can reach out to DL and invite them back for a timely follow-up chat during the next month, as nothing has really been resolved and explain to them that many of us are ready to leave DL unless this happens. Perhaps the proper location for this chat would be the Save SkyMiles chat room on FT Live. Invite everyone that registered with their email address on http://www.saveskymiles.com/ .
Once again I wish to thank you for your efforts, and I know that most of us do appreciate what you have done and are still trying to accomplish.
[This message has been edited by Rssrsvp (edited 01-20-2001).]
[This message has been edited by Rssrsvp (edited 01-20-2001).]
The 2 biggest complaints raised were that the format was too slow with only 9 or 10 questions asked in 1 hour. Also only 2 of the questions were on the really important issues, and that they never really forced to address them and be pinned down because of the format.
Randy, these are some suggestions for the future when you have guests appearing:
1)You must have a 2 hour session. All that we did was hit the tip of the iceberg. There are many frustrated people out there.
2)Change the format so that for the 1st hour, you ask all of the questions whether they are pre-submitted or your own. The second hour should then be opened up to everyone in a moderated form, so that it doesn't get out of control. You must warn your guests that you will be like a Mike Wallace and will be asking hard hitting questions. No softballs allowed!
3)You have to figure out a way to permit follow-up questions for the entire chat. Frankly they avoided all of the real issues last night because we couldn't pin them down on the facts after they replied with their rehearsed script.
Randy, perhaps you can reach out to DL and invite them back for a timely follow-up chat during the next month, as nothing has really been resolved and explain to them that many of us are ready to leave DL unless this happens. Perhaps the proper location for this chat would be the Save SkyMiles chat room on FT Live. Invite everyone that registered with their email address on http://www.saveskymiles.com/ .
Once again I wish to thank you for your efforts, and I know that most of us do appreciate what you have done and are still trying to accomplish.
[This message has been edited by Rssrsvp (edited 01-20-2001).]
[This message has been edited by Rssrsvp (edited 01-20-2001).]
Jan 20, 2001 | 3:11 pm
#15
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Join Date: May 1998
Location: Oxford, United Kingdom
Posts: 1,976
What I did think was in bad taste was those people who were flaming Randy during the hiatus between the session with Delta and the Randy chat session while Randy was still shown as logged on. I thought that was extremely inconsiderate.