AT&T Wireless...? HELP
Aug 29, 2004 | 7:25 pm
#1
Original Poster
Join Date: Oct 2003
Location: FRA
Programs: SPG Gold, UA/AA Commoner
Posts: 274
AT&T Wireless...? HELP
Hi, I signed up for AT&T Wireless in January under the 5,000 bonus mile promotion. I never received the miles and AT&T is claiming I am not eligible. I know I am eligible and would like to know if anyone has a screenshot or anything related to this promotion. It was 5,000 miles for 1 year, under $50 plan, and 10,000 for 2 year, over $50. Moderator, sorry for posting in this forum, but I know AT&T no longer participates in mileage promotions so I assume no one would check the appropriate forum.
Thanks
Thanks
Aug 29, 2004 | 8:16 pm
#2
Join Date: Jun 2004
Location: Liberty International...
Programs: OMNI Platinum
Posts: 9,721
Originally Posted by joeyvegaz
Hi, I signed up for AT&T Wireless in January under the 5,000 bonus mile promotion. I never received the miles and AT&T is claiming I am not eligible. I know I am eligible and would like to know if anyone has a screenshot or anything related to this promotion. It was 5,000 miles for 1 year, under $50 plan, and 10,000 for 2 year, over $50. Moderator, sorry for posting in this forum, but I know AT&T no longer participates in mileage promotions so I assume no one would check the appropriate forum.
Thanks
Thanks
Do you know what this promotion was called, and if its still around... Because I have close to $100 month plan now and on a 2year contract... I would love to get some miles, if its still around...
Aug 30, 2004 | 10:43 am
#9
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Greener Pastures
Posts: 10,515
CO Had this Deal
Continental Airlines had this deal - It was valid for accounts that were opened & signed up before May 1, 2004. If you were active as of 4/30/04, you should be able to get the miles retro-creditted - call up ATT WS Service (611 from the cell phone or the toll-free) and ask them about the retro-creditting of miles. I have a corporate discount, so they told me I couldn't get it - but that's a load of crap as I signed up for it through an ATT Rep who told me I could get both my discount & the 5K miles.
Sep 1, 2004 | 12:17 pm
#10
Join Date: Apr 2004
Location: HNL
Programs: AA Lifetime Plat (3 MM), Marriott Plat.
Posts: 87
AT&T Wireless Mess
I went round and round on this one for a while, called them in May and again in June, was told the miles would be posted, but nothing ever happened. In July I sent an email via the wireless website explaining my problem and was told the program had been disolved and I could NOT get any miles from this promotion. HOWEVER, they offered me a onetime $150.00 credit in leiu of the miles, which I accepted. I had to call back to get the credit, which they had documented in my account already. It wasn't the miles, but at least it was something. Good Luck! Never give up!!! :-: :-:
Sep 1, 2004 | 3:17 pm
#13
Join Date: Jul 2000
Location: FLL
Posts: 1,679
I am having horrible problems with reception. I am in town, not near tall buildings. 80% of my calls have dropout and 25% of calls are dropped calls. It's almost as bad as using a tin can on a string.
They kept stringing me along until they finally said, "you are past 30 days from signing on, so what if you've had it less than 30 days, tough luck"
They kept stringing me along until they finally said, "you are past 30 days from signing on, so what if you've had it less than 30 days, tough luck"
Sep 1, 2004 | 5:40 pm
#14
Original Poster
Join Date: Oct 2003
Location: FRA
Programs: SPG Gold, UA/AA Commoner
Posts: 274
Originally Posted by JoePilot
I went round and round on this one for a while, called them in May and again in June, was told the miles would be posted, but nothing ever happened. In July I sent an email via the wireless website explaining my problem and was told the program had been disolved and I could NOT get any miles from this promotion. HOWEVER, they offered me a onetime $150.00 credit in leiu of the miles, which I accepted. I had to call back to get the credit, which they had documented in my account already. It wasn't the miles, but at least it was something. Good Luck! Never give up!!! :-: :-:
Joe, do you know who you spoke with?? Thanks
Sep 1, 2004 | 6:32 pm
#15
FlyerTalk Evangelist
Join Date: Nov 2003
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Originally Posted by tekelberry
Do you have a family plan? Family plans aren't eligble for the miles.