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-   -   AT&T Wireless...? HELP (https://www.flyertalk.com/forum/milesbuzz/350564-t-wireless-help.html)

joeyvegaz Aug 29, 2004 7:25 pm

AT&T Wireless...? HELP
 
Hi, I signed up for AT&T Wireless in January under the 5,000 bonus mile promotion. I never received the miles and AT&T is claiming I am not eligible. I know I am eligible and would like to know if anyone has a screenshot or anything related to this promotion. It was 5,000 miles for 1 year, under $50 plan, and 10,000 for 2 year, over $50. Moderator, sorry for posting in this forum, but I know AT&T no longer participates in mileage promotions so I assume no one would check the appropriate forum.

Thanks

ewrfox Aug 29, 2004 8:16 pm


Originally Posted by joeyvegaz
Hi, I signed up for AT&T Wireless in January under the 5,000 bonus mile promotion. I never received the miles and AT&T is claiming I am not eligible. I know I am eligible and would like to know if anyone has a screenshot or anything related to this promotion. It was 5,000 miles for 1 year, under $50 plan, and 10,000 for 2 year, over $50. Moderator, sorry for posting in this forum, but I know AT&T no longer participates in mileage promotions so I assume no one would check the appropriate forum.

Thanks

Hey Man,

Do you know what this promotion was called, and if its still around... Because I have close to $100 month plan now and on a 2year contract... I would love to get some miles, if its still around...

cordelli Aug 29, 2004 9:13 pm

I'd post in whatever airline it was, somebody there must know about it.

Good luck, though I wouldn't hold my breath.

RCC Aug 29, 2004 9:24 pm

Someone told me that ATT Wireless Service was acquired by Cingular....is that true?

jmorgans Aug 29, 2004 9:24 pm

The airline was American but the deal ended in April 2004.

RightD Aug 29, 2004 10:23 pm


Originally Posted by RCC
Someone told me that ATT Wireless Service was acquired by Cingular....is that true?

True. Deal should close sometime this fall.

- RightD

doglover Aug 29, 2004 10:40 pm

I am guessing that when you signed up the agent didn't enter the proper code into the system. I don't know how you prove otherwise now.

tekelberry Aug 29, 2004 10:54 pm

Do you have a family plan? Family plans aren't eligble for the miles.

bhatnasx Aug 30, 2004 10:43 am

CO Had this Deal
 
Continental Airlines had this deal - It was valid for accounts that were opened & signed up before May 1, 2004. If you were active as of 4/30/04, you should be able to get the miles retro-creditted - call up ATT WS Service (611 from the cell phone or the toll-free) and ask them about the retro-creditting of miles. I have a corporate discount, so they told me I couldn't get it - but that's a load of crap as I signed up for it through an ATT Rep who told me I could get both my discount & the 5K miles.

JoePilot Sep 1, 2004 12:17 pm

AT&T Wireless Mess
 
I went round and round on this one for a while, called them in May and again in June, was told the miles would be posted, but nothing ever happened. In July I sent an email via the wireless website explaining my problem and was told the program had been disolved and I could NOT get any miles from this promotion. HOWEVER, they offered me a onetime $150.00 credit in leiu of the miles, which I accepted. I had to call back to get the credit, which they had documented in my account already. It wasn't the miles, but at least it was something. Good Luck! Never give up!!! :-: :-:

crazygrow Sep 1, 2004 1:00 pm

ATT screwed me on my marriott points a couple years ago.

Wilbur Sep 1, 2004 2:12 pm

No miles from ATT Wireless for me, either.

Skylink USA Sep 1, 2004 3:17 pm

I am having horrible problems with reception. I am in town, not near tall buildings. 80% of my calls have dropout and 25% of calls are dropped calls. It's almost as bad as using a tin can on a string.

They kept stringing me along until they finally said, "you are past 30 days from signing on, so what if you've had it less than 30 days, tough luck"

joeyvegaz Sep 1, 2004 5:40 pm


Originally Posted by JoePilot
I went round and round on this one for a while, called them in May and again in June, was told the miles would be posted, but nothing ever happened. In July I sent an email via the wireless website explaining my problem and was told the program had been disolved and I could NOT get any miles from this promotion. HOWEVER, they offered me a onetime $150.00 credit in leiu of the miles, which I accepted. I had to call back to get the credit, which they had documented in my account already. It wasn't the miles, but at least it was something. Good Luck! Never give up!!! :-: :-:


Joe, do you know who you spoke with?? Thanks

myefre Sep 1, 2004 6:32 pm


Originally Posted by tekelberry
Do you have a family plan? Family plans aren't eligble for the miles.

Not true, I recieved miles and I have a family plan. Four other lines. I got the first 5000 in May and should be getting the other 5000 soon. I just passed the six month mark


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