Cancelled United Flight...Help
Jul 3, 2000 | 5:34 pm
#1
Original Poster
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,443
Cancelled United Flight...Help
I was scheduled to fly out of Charlotte tomorrow at 7:30 a.m. I got a call tonight at about 6:30 telling me that the flight had been cancelled due to mech problems. Never mind the fact that I would think in 13 hours they could get another plane the whopping 1 1/4 hours to Charlotte...it just makes me mad.
So I called Premier reservations and got moved to a USAir flight that gets me to my final destination five hours later. I did have other options that got me there only 2.5 hours later, but I'm also preferred on USAir so thought I would maximize my miles.
My question is am I entitled to anything else. I asked about miles on both the United flight and the USAir flight and the reservationist said that only was the case for Delta...which tells me she doesn't know what she's talking about. I would have received bonus miles on United obviously and am in danger of falling short of achieving status.
Any ideas out there in FFT land? Please help!
So I called Premier reservations and got moved to a USAir flight that gets me to my final destination five hours later. I did have other options that got me there only 2.5 hours later, but I'm also preferred on USAir so thought I would maximize my miles.
My question is am I entitled to anything else. I asked about miles on both the United flight and the USAir flight and the reservationist said that only was the case for Delta...which tells me she doesn't know what she's talking about. I would have received bonus miles on United obviously and am in danger of falling short of achieving status.
Any ideas out there in FFT land? Please help!
Jul 3, 2000 | 5:45 pm
#2
A FlyerTalk Posting Legend
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in VIENNA, AUSTRIA!
Posts: 61,923
Other than the 5 hours, consider yourself lucky. You will get both status miles on UA AND USair. Just write a letter to UA explaining that your flight was canceled and what UA did to reaccomidate you and ask that your account be credited for the canceled flight (as well as nay other connecting flight(s) they caused you to miss). There is a certificate specifcally for this purpose that you can get from any UA counter agent (I keep a supply in my travel bag). So SMILE and enjoy the extra status miles on USair...
(BTW, "mecanical" or pilots????? I WONDER!!)
(BTW, "mecanical" or pilots????? I WONDER!!)
Jul 3, 2000 | 6:17 pm
#4
Original Poster
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,443
Is there a problem with posting a question in two different forums to make sure I get an answer? If so, sorry. If not, no big deal..forget about it.
[This message has been edited by dingo (edited 07-03-2000).]
[This message has been edited by dingo (edited 07-03-2000).]
Jul 3, 2000 | 7:41 pm
#6
Join Date: Mar 2000
Location: UA 1K 3MM, UA 1P/1K since mid '80s; CO Bronze/Silver since mid 80's, Austin, Texas
Posts: 1,279
It's called "Mileage Plus Flight Credit Form."
PremEx has kindly scanned one as one of his uploads. Go to: http://members.aol.com/premex/upload...creditform.gif
Using this form, or a letter, will do. You should have no trouble getting credit on both airlines. It's one of the few ways to "double dip" without violating anyone's policies.
PremEx has kindly scanned one as one of his uploads. Go to: http://members.aol.com/premex/upload...creditform.gif
Using this form, or a letter, will do. You should have no trouble getting credit on both airlines. It's one of the few ways to "double dip" without violating anyone's policies.