Airlines New Bill of Rights
Jun 18, 1999 | 9:20 am
#1
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Original Member
Join Date: May 1998
Location: Los Angeles, CA, USA
Posts: 160
Airlines New Bill of Rights
Curious if anyone has any comments on the following story:
http://www.msnbc.com/news/281221.asp
Airlines promise better service
Industry agrees to voluntary ‘passenger-bill-of-rights’
WASHINGTON, June 17 — The airline industry responded Thursday to growing complaints about air travel, offering a voluntary plan to satisfy the public and angry members of Congress. Its voluntary “passenger-bill-of-rights” promises the lowest prices available, permits passengers to cancel a ticket without penalty, and notifies passengers quickly of flight delays or cancellations. But at least one senator is calling the new plan a lot of hot air.
http://www.msnbc.com/news/281221.asp
Airlines promise better service
Industry agrees to voluntary ‘passenger-bill-of-rights’
WASHINGTON, June 17 — The airline industry responded Thursday to growing complaints about air travel, offering a voluntary plan to satisfy the public and angry members of Congress. Its voluntary “passenger-bill-of-rights” promises the lowest prices available, permits passengers to cancel a ticket without penalty, and notifies passengers quickly of flight delays or cancellations. But at least one senator is calling the new plan a lot of hot air.
Jun 18, 1999 | 9:50 am
#2
Original Member
Join Date: May 1998
Location: Huntsville, Alabama (HSV/KHSV)
Programs: OnePass
Posts: 392
Like the politician said... a lot of hot air. I'll believe it when I actually see the airlines actually practicing what they preached at that news conference.
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AlphaSigOU
Causa latet vis est notissima - the cause is hidden, the results are well-known.
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AlphaSigOU
Causa latet vis est notissima - the cause is hidden, the results are well-known.
Jun 18, 1999 | 12:23 pm
#3
Original Member
Join Date: May 1998
Location: Austin, Texas, USA
Posts: 340
At the risk of sounding skeptical, this reminds me of the promises my teenager makes when I've reached the end of my rope over her misadventures. Those promises sound good for the moment, but the follow through doesn't always happen as hoped.