Topguest additional points for checkins [Update Jan 2014 - program has ended]
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Following TopGuest's advice, I've called HHonors. HHonors has "opened a case with high importance" for me. This, apparently, means that someone will look at it and get back to me within 5-10 business days. I'd hate to see what "low importance" would be Originally Posted by cdmoye
So, I'm off to call HHonors....
Just to toss this out there, has anyone actually seen HHonors points post from a Hampton Inn checkin since March 27? Maybe the TopGuest guy is not correct that the programs page is accurate and it really is the T&C page that has the right info...
David
Flyalog
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Just to toss this out there, has anyone actually seen HHonors points post from a Hampton Inn checkin since March 27? Maybe the TopGuest guy is not correct that the programs page is accurate and it really is the T&C page that has the right info...
David
Flyalog
I wonder if it is having a Hampton Inn check-in that stops the TG points from being delivered, whether lots of Hamptons or just one Hampton along with Doubletree check-ins. Originally Posted by cdmoye
Following TopGuest's advice, I've called HHonors. HHonors has "opened a case with high importance" for me. This, apparently, means that someone will look at it and get back to me within 5-10 business days. I'd hate to see what "low importance" would be Just to toss this out there, has anyone actually seen HHonors points post from a Hampton Inn checkin since March 27? Maybe the TopGuest guy is not correct that the programs page is accurate and it really is the T&C page that has the right info...
David
Flyalog
In my case, I was in another city and stayed in a Hampton Inn instead of my usual Doubletree stop-bys. Soon after, the points stopped posting. [Odder still, I went to HHonors to check the date of my Hampton TG point posting . . . it has left the building and is no longer listed as part of my activity!]
Please let us know what Hilton tells you. I'd like some hope before I contact them myself!
I rcd the dreaded 'Suspicious account activity" e-mail today from Topguest. I have to admit I did try to stretch it a little. I have been getting points twice a day. I walk past Hilton, Best Western and Crown Plaza on the way to work and again on the way home. Then about 3 days ago I tried to get them 3 times in one day and it did not work. Then I get the e-mail threatening to terminate my account if I keep it up. It just stated that I violated the TOS Section (1) (c) and if I continue then I am out. I guess i will just have to not be greedy again.
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There's points of interest leading to believe they've had or are in the middle of a programming update again. I've seen a few more landmines in the field...Originally Posted by rdaven2003
I rcd the dreaded 'Suspicious account activity" e-mail today from Topguest. I have to admit I did try to stretch it a little. I have been getting points twice a day. I walk past Hilton, Best Western and Crown Plaza on the way to work and again on the way home. Then about 3 days ago I tried to get them 3 times in one day and it did not work. Then I get the e-mail threatening to terminate my account if I keep it up. It just stated that I violated the TOS Section (1) (c) and if I continue then I am out. I guess i will just have to not be greedy again.
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I've seen a great improvement in the posting of points to my topguest account and the transfer of them to my respective loyalty accounts. United points post daily, if they skip a day they post 100 the next day. I'm only 100 or so points behind on HH and BW in my actual account vs my topguest.Originally Posted by pcharles
There's points of interest leading to believe they've had or are in the middle of a programming update again. I've seen a few more landmines in the field...
They've turned a corner at least for me, and are really pretty good these past 2 weeks.
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Me:
Them:
So, I'm off to call HHonors....
David
Flyalog
Spoke to HH now. They say that the promotion expired 3/27/12 and to take it up with Topguest by emailing them at [email protected]. I'm not sure I want to do that since I don't want to flag my account. Priority Club still working just fine and so is United.Originally Posted by cdmoye
Same thing for me. I emailed TopGuest about it. Here is the exchange:Me:
Them:
So, I'm off to call HHonors....
David
Flyalog
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My account still posting for HH so the "expired 3/27/12" is not true.Originally Posted by mromero07
Spoke to HH now. They say that the promotion expired 3/27/12 and to take it up with Topguest by emailing them at [email protected]. I'm not sure I want to do that since I don't want to flag my account. Priority Club still working just fine and so is United.
May be a stupid question, but does it matter if Facebook check-ins are immediately made invisible to "everyone but me"? Can Topguest still detect these? I'm getting tired of having people asking me why I'm checking into a hotel in the middle of the day and assuming my life is a lot more exciting than it is.
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Now you know why I didn't connect my 4sq account to anything. Originally Posted by msc75
May be a stupid question, but does it matter if Facebook check-ins are immediately made invisible to "everyone but me"? Can Topguest still detect these? I'm getting tired of having people asking me why I'm checking into a hotel in the middle of the day and assuming my life is a lot more exciting than it is.
(You scared the cat, btw)