Topguest additional points for checkins [Update Jan 2014 - program has ended]
Apr 10, 2012 | 8:16 am
#557
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,885
Hilton Doubletree has been showing up in TG up to 5 April but stopped posting to HH on 31 March. So I switched back to Priority Club and these have been posting with a couple days lag. HH used to post daily, shortly after the check in, so I am thinking they aren't participating anymore.
Nothing on United (old UA #) since 5 April but I have been getting the confirmation emails. Hopefully it's just a lag because of Easter holidays or something.
Nothing on United (old UA #) since 5 April but I have been getting the confirmation emails. Hopefully it's just a lag because of Easter holidays or something.
Last edited by Tiki; Apr 10, 2012 at 8:22 am
Apr 10, 2012 | 8:24 am
#558
Join Date: Jan 2009
Posts: 203
Apr 10, 2012 | 8:37 am
#559
Join Date: Dec 2009
Location: BOS (South End)
Programs: UA 1K, AA EXP, TrueBlue, IHG Plat Amb, SPG Gold, Marriott Gold, Accor Platinum, National Exec Elite
Posts: 913
Hilton Doubletree has been showing up in TG up to 5 April but stopped posting to HH on 31 March. So I switched back to Priority Club and these have been posting with a couple days lag. HH used to post daily, shortly after the check in, so I am thinking they aren't participating anymore.
Nothing on United (old UA #) since 5 April but I have been getting the confirmation emails. Hopefully it's just a lag because of Easter holidays or something.
Nothing on United (old UA #) since 5 April but I have been getting the confirmation emails. Hopefully it's just a lag because of Easter holidays or something.
Apr 17, 2012 | 11:07 am
#563
Join Date: Mar 2012
Posts: 73
Hey flyers, it seems like UA miles aren't posting for a few others but you are still receiving emails. I made the (perhaps dumb) mistake of cancelling email notifications and wonder if that could contribute to mine not posting? They haven't posted since 3/28 or so...
I recently changed my email address and registered again, but still no emails..
I recently changed my email address and registered again, but still no emails..
Apr 17, 2012 | 11:16 am
#564
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
Apr 17, 2012 | 11:19 am
#565
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
Hey flyers, it seems like UA miles aren't posting for a few others but you are still receiving emails. I made the (perhaps dumb) mistake of cancelling email notifications and wonder if that could contribute to mine not posting? They haven't posted since 3/28 or so...
I recently changed my email address and registered again, but still no emails..
I recently changed my email address and registered again, but still no emails..
Last edited by DCBob; Apr 18, 2012 at 7:28 am
Apr 21, 2012 | 12:42 pm
#568
Join Date: Dec 2010
Location: UK
Programs: IHG Plat; CC Gold
Posts: 845
I have not had any IHG points post since the 12th, check in several times a week, but usually different hotels. They are showing on the Topguest account so I am hoping there is just a backlog.
Last edited by Amyrlin; Apr 21, 2012 at 12:47 pm
Apr 21, 2012 | 4:00 pm
#569
Join Date: May 2011
Posts: 133
Me:
Hi there,
I have a question about Hampton Inn check-ins and HHonors. On the "Programs' list, it still says, "Get 50 Hilton HHonors Bonus Points for sharing your location or a photo at HamptonR or DoubleTree by HiltonT hotels." However, in the TopGuest T&C for the HHonors program, it says (related to Hampton Hotels) "This offer is valid from September 26, 2011, 12:01 a.m. EST through March 26, 2012, 11:59 p.m. EST." I'm not sure which section is correct, but I do know that, while I've been receiving emails from TopGuest about getting 50 HHonors points for my Hampton check-ins, I haven't seen any points show up in my HHonors account (which the T&C says should be within 48 hours). Is the Programs section out of date? Is Hampton no longer an option for HHonors?
I have a question about Hampton Inn check-ins and HHonors. On the "Programs' list, it still says, "Get 50 Hilton HHonors Bonus Points for sharing your location or a photo at HamptonR or DoubleTree by HiltonT hotels." However, in the TopGuest T&C for the HHonors program, it says (related to Hampton Hotels) "This offer is valid from September 26, 2011, 12:01 a.m. EST through March 26, 2012, 11:59 p.m. EST." I'm not sure which section is correct, but I do know that, while I've been receiving emails from TopGuest about getting 50 HHonors points for my Hampton check-ins, I haven't seen any points show up in my HHonors account (which the T&C says should be within 48 hours). Is the Programs section out of date? Is Hampton no longer an option for HHonors?
Thanks for contacting us regarding the apparent discrepancy. We are in the process of discussing our agreements with our partners and in some cases, the program termination dates may appear out of date. Generally, if you can see the program listed on our website, then it is still valid. I apologize for the apparent confusion.
As for why you haven't been receiving your Hilton HHonors points for your Hampton Inn checkins, I'm not 100% sure. The rewards have been successfully submitted for processing. This appears to be affecting some users and not others. At this point, please contact Hilton HHonors directly.
As for why you haven't been receiving your Hilton HHonors points for your Hampton Inn checkins, I'm not 100% sure. The rewards have been successfully submitted for processing. This appears to be affecting some users and not others. At this point, please contact Hilton HHonors directly.
David
Flyalog
Apr 21, 2012 | 4:17 pm
#570
Join Date: Oct 2010
Posts: 115