FlyerTalk Forums - View Single Post - Topguest additional points for checkins [Update Jan 2014 - program has ended]
Thread: Topguest additional points for checkins [Update Jan 2014 - program has ended]
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Old Apr 23, 2012 | 12:45 pm
  #575  
Aitchly
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Join Date: Jul 2009
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Originally Posted by cdmoye
Following TopGuest's advice, I've called HHonors. HHonors has "opened a case with high importance" for me. This, apparently, means that someone will look at it and get back to me within 5-10 business days. I'd hate to see what "low importance" would be

Just to toss this out there, has anyone actually seen HHonors points post from a Hampton Inn checkin since March 27? Maybe the TopGuest guy is not correct that the programs page is accurate and it really is the T&C page that has the right info...

David
Flyalog
I wonder if it is having a Hampton Inn check-in that stops the TG points from being delivered, whether lots of Hamptons or just one Hampton along with Doubletree check-ins.

In my case, I was in another city and stayed in a Hampton Inn instead of my usual Doubletree stop-bys. Soon after, the points stopped posting. [Odder still, I went to HHonors to check the date of my Hampton TG point posting . . . it has left the building and is no longer listed as part of my activity!]

Please let us know what Hilton tells you. I'd like some hope before I contact them myself!
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