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-   -   Topguest additional points for checkins [Update Jan 2014 - program has ended] (https://www.flyertalk.com/forum/milesbuzz/1094376-topguest-additional-points-checkins-update-jan-2014-program-has-ended.html)

MTHTravel Apr 22, 2012 8:46 am


Originally Posted by debwany24 (Post 18437052)
same here, last posting was on the 12th

My last posting was on April 1....

MarkMColo Apr 22, 2012 9:09 am


Originally Posted by MTHTravel (Post 18439801)
My last posting was on April 1....

Same for my wife, but mine have continued to post everyday.

deirdre Apr 22, 2012 5:46 pm

I got a Doubletree posting from yesterday, fwiw.

cdmoye Apr 23, 2012 10:55 am


Originally Posted by cdmoye (Post 18436985)
So, I'm off to call HHonors....

Following TopGuest's advice, I've called HHonors. HHonors has "opened a case with high importance" for me. This, apparently, means that someone will look at it and get back to me within 5-10 business days. I'd hate to see what "low importance" would be :)

Just to toss this out there, has anyone actually seen HHonors points post from a Hampton Inn checkin since March 27? Maybe the TopGuest guy is not correct that the programs page is accurate and it really is the T&C page that has the right info...

David
Flyalog

Aitchly Apr 23, 2012 12:45 pm


Originally Posted by cdmoye (Post 18446164)
Following TopGuest's advice, I've called HHonors. HHonors has "opened a case with high importance" for me. This, apparently, means that someone will look at it and get back to me within 5-10 business days. I'd hate to see what "low importance" would be :)

Just to toss this out there, has anyone actually seen HHonors points post from a Hampton Inn checkin since March 27? Maybe the TopGuest guy is not correct that the programs page is accurate and it really is the T&C page that has the right info...

David
Flyalog

I wonder if it is having a Hampton Inn check-in that stops the TG points from being delivered, whether lots of Hamptons or just one Hampton along with Doubletree check-ins.

In my case, I was in another city and stayed in a Hampton Inn instead of my usual Doubletree stop-bys. Soon after, the points stopped posting. [Odder still, I went to HHonors to check the date of my Hampton TG point posting . . . it has left the building and is no longer listed as part of my activity!]

Please let us know what Hilton tells you. I'd like some hope before I contact them myself!

deirdre Apr 23, 2012 6:06 pm

Also got a United posting today (from the same day as the Doubletree: Saturday).

flyerfrog Apr 23, 2012 8:36 pm

united, virgin, wyndham all posting fine for me over the weekend.

rdaven2003 Apr 25, 2012 12:11 pm

Suspicious account activity
 
I rcd the dreaded 'Suspicious account activity" e-mail today from Topguest. I have to admit I did try to stretch it a little. I have been getting points twice a day. I walk past Hilton, Best Western and Crown Plaza on the way to work and again on the way home. Then about 3 days ago I tried to get them 3 times in one day and it did not work. Then I get the e-mail threatening to terminate my account if I keep it up. It just stated that I violated the TOS Section (1) (c) and if I continue then I am out. I guess i will just have to not be greedy again.

pcharles Apr 25, 2012 12:21 pm


Originally Posted by rdaven2003 (Post 18459599)
I rcd the dreaded 'Suspicious account activity" e-mail today from Topguest. I have to admit I did try to stretch it a little. I have been getting points twice a day. I walk past Hilton, Best Western and Crown Plaza on the way to work and again on the way home. Then about 3 days ago I tried to get them 3 times in one day and it did not work. Then I get the e-mail threatening to terminate my account if I keep it up. It just stated that I violated the TOS Section (1) (c) and if I continue then I am out. I guess i will just have to not be greedy again.

There's points of interest leading to believe they've had or are in the middle of a programming update again. I've seen a few more landmines in the field...

Stubtify Apr 25, 2012 12:28 pm


Originally Posted by pcharles (Post 18459650)
There's points of interest leading to believe they've had or are in the middle of a programming update again. I've seen a few more landmines in the field...

I've seen a great improvement in the posting of points to my topguest account and the transfer of them to my respective loyalty accounts. United points post daily, if they skip a day they post 100 the next day. I'm only 100 or so points behind on HH and BW in my actual account vs my topguest.

They've turned a corner at least for me, and are really pretty good these past 2 weeks.

mromero07 Apr 25, 2012 1:33 pm


Originally Posted by cdmoye (Post 18436985)
Same thing for me. I emailed TopGuest about it. Here is the exchange:

Me:


Them:


So, I'm off to call HHonors....

David
Flyalog

Spoke to HH now. They say that the promotion expired 3/27/12 and to take it up with Topguest by emailing them at [email protected]. I'm not sure I want to do that since I don't want to flag my account. Priority Club still working just fine and so is United.

jackiesyu Apr 25, 2012 10:32 pm


Originally Posted by mromero07 (Post 18460087)
Spoke to HH now. They say that the promotion expired 3/27/12 and to take it up with Topguest by emailing them at [email protected]. I'm not sure I want to do that since I don't want to flag my account. Priority Club still working just fine and so is United.

My account still posting for HH so the "expired 3/27/12" is not true.

y2chen Apr 25, 2012 11:28 pm


Originally Posted by jackiesyu (Post 18462706)
My account still posting for HH so the "expired 3/27/12" is not true.

I believe this was only referring to Hampton Inn check-ins, not Doubletree check-ins

msc75 Apr 26, 2012 12:28 am

May be a stupid question, but does it matter if Facebook check-ins are immediately made invisible to "everyone but me"? Can Topguest still detect these? I'm getting tired of having people asking me why I'm checking into a hotel in the middle of the day and assuming my life is a lot more exciting than it is.

deirdre Apr 26, 2012 1:26 am


Originally Posted by msc75 (Post 18463043)
May be a stupid question, but does it matter if Facebook check-ins are immediately made invisible to "everyone but me"? Can Topguest still detect these? I'm getting tired of having people asking me why I'm checking into a hotel in the middle of the day and assuming my life is a lot more exciting than it is.

Now you know why I didn't connect my 4sq account to anything. :)

(You scared the cat, btw)


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