Topguest additional points for checkins [Update Jan 2014 - program has ended]
#316
Join Date: Apr 2011
Location: San Francisco, CA
Programs: UA Plat, Copa Pres. Plat, Hyatt Diamond, Hilton Diamond, SPG LT Gold, Marriott Gold
Posts: 769
#319




Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,292
For anyone not yet aware: posting is variable and delayed. If you don't see something post for a few weeks, then perhaps something is wrong. However, I suggest not panicking if there is a 1-2 week delay in posting, as we've seen it happen several times before and everything eventually catches up just fine.
#320
Join Date: May 2011
Posts: 133
FWIW, it's been 15 days since my last check-ins posted. I did get an email response to my help request that I submitted about 10 days ago just today. It said, "Apologies for the delays investigating your help request. We will get back to you with more information as soon as we can."
So, at least they're looking into it.
So, at least they're looking into it.
#323
Join Date: Mar 2008
Location: DCA
Programs: DL Silver, HH Gold, PC Plat, Marriott Silver
Posts: 420
None of my foursquare checkins at Doubletree, holiday inn, choice, best western, or wingate have posted to topguest since the 12th/13th.
#324

Join Date: Feb 2011
Programs: DL DM Hub Captive, Marriott Plat, Hilton Diamond, PC Plat, and other stuff.
Posts: 905
Above I said nothing had posted since the 15th. I meant the 12th. So my data point is the same as yours: I check in at all 5 of the participating programs, and have gotten rock since the 12th.
#325




Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,292
Checking in five times per day could be expected to get you on their radar, so don't be shocked if indeed you pushed too far. Especially if you've stepped up your frequency, changed your properties, or altered the method by which you check in, you should be alert to the possibility that you fall into this group.
If, however, you'd been checking in within the rules and aren't being disregarded because the various safeguards, then just hang tight and history says postings will catch up soon. If you are using the same method and frequency that has been working well for months, the odds are that you're in this category.
#326
Join Date: Dec 2010
Posts: 65
I just had a batch of Priority Club Points post this morning. Hilton points seem to be posting as normal.
One thing I have noticed is the frequency by which Topguest scans foursquare has gone down. It used to post within an hour or two. Now, it might take several days for me to get the email telling me the points are in Topguest's system. Maybe as their user base grows they had to decrease the frequency of scans (if that is how it is done?). Or, perhaps as their userbase grows, it just takes longer for the queue to be processed?
In any case, points are seemingly being accrued, albeit eratically.
One thing I have noticed is the frequency by which Topguest scans foursquare has gone down. It used to post within an hour or two. Now, it might take several days for me to get the email telling me the points are in Topguest's system. Maybe as their user base grows they had to decrease the frequency of scans (if that is how it is done?). Or, perhaps as their userbase grows, it just takes longer for the queue to be processed?
In any case, points are seemingly being accrued, albeit eratically.
#327
Join Date: May 2011
Posts: 133
FYI, I just got this email from TopGuest:
==========
Hi David, I'm sorry for the delay. We've been having issues retrieving data from foursquare for some accounts (including your's [sic]). We expect to resolve this issue early next week and will of course back-credit you for all of the points you should have been awarded in the interim.
Thanks for your patience!
========
So there is/was definitely an issue, and they seem to be working on it. That's good
==========
Hi David, I'm sorry for the delay. We've been having issues retrieving data from foursquare for some accounts (including your's [sic]). We expect to resolve this issue early next week and will of course back-credit you for all of the points you should have been awarded in the interim.
Thanks for your patience!
========
So there is/was definitely an issue, and they seem to be working on it. That's good
#328
Join Date: Mar 2008
Location: DCA
Programs: DL Silver, HH Gold, PC Plat, Marriott Silver
Posts: 420
Had a slug of points post to PC as well today that I think catches me up to when the foursquare checkins stopped showing up in topguest. As cdmoye noted there is an issue on topguest's side with foursquare so going to just sit tight, wait, and continue checking in.
#329




Join Date: Oct 2010
Location: DCA
Posts: 273
Same here. Bunch of PC points posted to my PCR account. That's not reflected in my Topguest account though. Also, none of the other programs have updated or had points post since the 12th. But it looks like there's hope ^


