Topguest additional points for checkins [Update Jan 2014 - program has ended]
Jun 20, 2011, 2:55 am
#286
Join Date: Jun 2011
Posts: 73
When I asked the question, I explicitly told them that I will be physical in the lobby when I check in. Seems like they have secret entries in their TOS. And as far as read in this thread, the amount of check-ins to get blocked seem to vary a lot, too.
Jun 21, 2011, 12:01 pm
#288
Join Date: Oct 2009
Location: Chicago
Programs: United Gold, SPG Gold, Hilton Gold, Hyatt Diamond
Posts: 184
Jun 21, 2011, 6:11 pm
#289
Join Date: Jun 2011
Posts: 21
Beside the first sign-on, topguest didn't add any points. I use twitter and more or less sign in daily. I'm not talking about the transfer to the
Does anyone else has this issue? I'm not talking about the points added to my reward program, I talk about the page on topguest.com
Does anyone else has this issue? I'm not talking about the points added to my reward program, I talk about the page on topguest.com
I'm having this issue as well. Anyone have any suggestions? Should I just wait?
Jun 22, 2011, 2:01 am
#290
Join Date: Jun 2011
Posts: 73
They referred me to "How to Choose Your Location" on http://support.twitter.com/articles/122236
Why they want that is understandable, they want to have the property as location name. But it's kinda wrong to accept the first sign-in without proper venue name but not the others. Getting the venue name with my twitter client is kinda annoying and I also can't write the same message on twitter twice. So I switched to foursquare.
Jun 22, 2011, 12:59 pm
#291
Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
Yes, I was checking in at a Doubletree, Crowne Plaza, Best Western and a comfort suites every day. But all of these are within 1 mile of my house, so its really easy. Over the last week, I also began to check-in at a Virgin America counter (about 4 miles away) every day. I think its the latter that triggered this.
Jun 22, 2011, 7:26 pm
#292
Join Date: Dec 2010
Location: UK
Programs: IHG Plat; CC Gold
Posts: 845
"Get 50 Priority Club points whenever you check in or take a photo at an Intercontinental, Crowne Plaza or Holiday Inn hotel."
That has changed
Jul 20, 2011, 2:42 pm
#293
Join Date: Jan 2011
Posts: 12
Yes, I was checking in at a Doubletree, Crowne Plaza, Best Western and a comfort suites every day. But all of these are within 1 mile of my house, so its really easy. Over the last week, I also began to check-in at a Virgin America counter (about 4 miles away) every day. I think its the latter that triggered this.
Did you lose any points/miles?
Did anything happen to your points/miles accounts at all?
Jul 21, 2011, 10:32 am
#295
Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
TopGuest suspended me but I have not lost any miles earned from check-ins while my account was active. In fact, some Priority Club points posted after the suspension (but likely from check-ins while the account was active).
Jul 21, 2011, 10:35 am
#296
Join Date: Aug 2009
Posts: 526
How did you find out? Did you receive an email? What did it say? Thanks
Jul 21, 2011, 12:23 pm
#297
Join Date: May 2011
Posts: 133
"We've received your request and are investigating it now. Expect to hear from us again soon.
Thanks for contacting Topguest help."
That was 2 days ago... I guess their definition of "soon" and mine don't match. I replied to that message today (it says to "Please type your reply at the top of the email...") and told them I was working under the assumption that they would get it straightened out and was continuing to do check-ins. I also asked if there was an update. No response yet. I'm getting bummed, but there's not much more I can do about it.
Jul 21, 2011, 12:49 pm
#298
Join Date: Feb 2011
Programs: DL DM Hub Captive, Marriott Plat, Hilton Diamond, PC Plat, and other stuff.
Posts: 904
I haven't received any in about the same length of time. I emailed them about it and got this response:
"We've received your request and are investigating it now. Expect to hear from us again soon.
Thanks for contacting Topguest help."
That was 2 days ago... I guess their definition of "soon" and mine don't match. I replied to that message today (it says to "Please type your reply at the top of the email...") and told them I was working under the assumption that they would get it straightened out and was continuing to do check-ins. I also asked if there was an update. No response yet. I'm getting bummed, but there's not much more I can do about it.
"We've received your request and are investigating it now. Expect to hear from us again soon.
Thanks for contacting Topguest help."
That was 2 days ago... I guess their definition of "soon" and mine don't match. I replied to that message today (it says to "Please type your reply at the top of the email...") and told them I was working under the assumption that they would get it straightened out and was continuing to do check-ins. I also asked if there was an update. No response yet. I'm getting bummed, but there's not much more I can do about it.
At least you got a response. I haven't received points in over a week, despite daily check ins. I emailed them 5 days ago, and still haven't gotten any response.
Jul 21, 2011, 1:09 pm
#299
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,982
I havent gotten any Hilton points in the past week and havent gotten any PC points in the past two months despite checking in every day. Beginning to wonder if something is wrong in the way these are being reported since many of us are having the same issues.
Jul 21, 2011, 1:20 pm
#300
Join Date: Dec 2010
Posts: 65
My Hilton points are posting fine for the past week and beyond. I had an issue a few months ago where they stopped posting. I emailed them and they responded within an hour with the problem fixed and points in my Hilton Account.
I love the program and the easy bonus points. I don't think there is a person I know that I havent encouraged to sign up.
I love the program and the easy bonus points. I don't think there is a person I know that I havent encouraged to sign up.