Dec 18, 2019, 12:15 pm
Last edit by: Tokyoite
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The cancel email that people are getting gradually (from 12/26th onwards.)
--Confidentiality--
Dear THAI Airways Value Passenger
Reference is made to your issued Bangkok - Stockholm v.v.ticket on 18-19 December 2019.
We have to inform you that there is an extraordinary circumstance of erroneous distribution of Business class fare during mentioned period because of a manifestly incorrect fare.
We have to apologize for this incident.
However according to our ticketing policy we cannot accept these issued tickets.
Your tickets at the price that you paid are not valid for traveling.
In these circumstances we would like to advise as follows:
1. If you purchased tickets through Thai Airways official website please contact TG contact center immediately to obtain full price refund according to your original form of payment and allow up to one billing cycle for refunded amounts to appear on your card statement.
2. If you purchased tickets through an online travel agency ( or other agent )please contact the travel agent immediately to obtain full price refund according to your original form of payment.
3. Please note that the above arrangements should be made no later than January 2 2020 17:00 BKK time otherwise your bookings and tickets will be cancelled and refund will be automatically processed.
Again we do apologizing for any inconvenience caused. If you have any query or would like to book your travel at the correct price please do not hesitate to contact us at TG contact center +6623561111 or Email : [email protected]
*** Please do not reply to this email. This mailbox in not monitored and you will not receive a response.
*** Please do not reply to this email.This mailbox in not monitored and you will not receive a response
================
Fare rules & restrictions
THAI (TG) C1YRTG BKK to STO
General notes
BUSINESS RESTRICTED FARES C FOR ROUND TRIP FARES
Category 4: Flight restrictions
THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING ANY TG FLIGHT OPERATED BY TG.
Category 5: Advanced reservation/ticketing restrictions
RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED. NOTE - RESERVATIONS WITHOUT TICKET NUMBERS CAN BE CANCELLED BY THE CARRIER. -----------------------------------------------
DUE TO AUTOMATED TICKETING DEADLINE CONTROL DIFFERENCE COULD EXIST BETWEEN THE FARE RULE LAST TICKETING DATE AND THE SYSTEM GENERATED TICKETING DEADLINE MESSAGE. THE MORE RESTRICTIVE TICKETING DEADLINE APPLIES.
Category 7: Maximum stay requirements
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
Category 8: Stopover restrictions
NO STOPOVERS PERMITTED.
Category 9: Transfer restrictions
NO TRANSFERS PERMITTED FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED SURFACE SECTORS PERMITTED ON THE FARE COMPONENT. NOTE - ADDITIONAL TRANSFER AT OTHER POINTS RESULTING FROM ADD-ON CONSTRUCTION WITH OTHER AIRLINES IS PERMITTED SUBJECT TO THE INTERLINE AGREEMENT
Category 10: Combinability
APPLICABLE ADD-ON CONSTRUCTION IS ADDRESSED IN MISCELLANEOUS PROVISIONS - CATEGORY 23.
END-ON-END END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE COMPONENTS.
SIDE TRIPS NOT PERMITTED. PROVIDED - COMBINATIONS ARE IN ANY RULE IN ANY TARIFF.
OPEN JAWS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM SINGLE OR DOUBLE OPEN JAWS.
A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS PERMITTED. OPEN JAWS NOTE - COMBINATIONS WITH ADD-ON BUCKET IS PERMITTED WHEN FARES ARE COMBINED ON HALF RETURN BASIS WITH DIFFERENT RBD THE FARES CONDITIONS OF MOST RESTRICTIVE RULE WILL APPLY. PROVIDED - THE OPEN SEGMENT MUST BE -WITHIN ANY ONE COUNTRY. COMBINATIONS ARE WITH ANY FARE FOR ANY CARRIER IN ANY RULE AND TARIFF. ROUND TRIPS/CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM ROUND TRIPS/CIRCLE TRIPS. PROVIDED - COMBINATIONS ARE WITH ANY FARE FOR ANY CARRIER IN ANY RULE IN ANY TARIFF.
Category 14: Travel restrictions
VALID FOR TRAVEL COMMENCING ON/AFTER 26DEC 18.
Category 15: Sales restrictions
TICKETS MUST BE ISSUED ON/AFTER 26DEC 18.
Category 15: Sales restrictions
TICKETS MAY NOT BE SOLD IN ANGOLA/NIGERIA/SOUTH SUDAN/ VENEZUELA/SUDAN/ZIMBABWE. TICKETS MAY ONLY BE SOLD IN AREA 1/AREA 2/AREA 3.
Category 16: Penalties
NOTE - ALL CHARGES ARE NOT COMMISSIONABLE.
CHANGES- ANYTIME- RBDS C PERMITTED FREE OF CHARGE.
NO SHOW REISSUE/CHANGE - PERMITTED WITH CHARGE USD100
--------------------------------------------------
CANCELLATION-
BEFORE DEPARTURE- RBDS C PERMITTED WITH CHARGE USD100.
AFTER DEPARTURE- RBDS C PERMITTED FREE OF CHARGE.
NO SHOW REFUND - PERMITTED WITH CHARGE USD100
--------------------------------------------------
ALL CHARGES ARE NOT COMMISSIONABLE
- GENERAL INFORMATION FOR CANCELLATION/ REFUND
1.CHARGE WAIVED IN CASE OF DEATH OF PASSENGER OR DEATH OF IMMEDIATE FAMILY. CERTIFICATE MUST BE NOTIFIED .
2.THE LOCAL ADMINISTRATION/ SERVICE/ HANDLING FEE MAY APPLY IN ADDITION .
3.TG MAY REFUSE REFUND IF APPLICATION IS MADE LATER THAN 90 DAYS AFTER EXPIRY OF E-TICKET/ EMD FOR REFUNDABLE E-TICKET/ EMD MUST BE SHOWN IN THE RESTRICTION BOX.
4.REFUND FOR PARTIALLY USED TICKET IS BASED ON CALCULATION OF ACTUAL FLOWN SEGMENT USING FARE OF ORIGINAL TICKET DATE - FOR THE SAME TYPE OF FARE IF APPLICABLE - IF NOT - THE HIGHER FARE TYPE AVAILABLE/ LESS CANCEL PENALTY/ REFUND RESIDUAL VALVE IF ANY TO ORIGINAL FORM OF PAYMENT.
5.REFUND RULES APPLY PER PRICING UNIT. A - WHEN COMBINING NON REFUNDABLE FARES WITH REFUNDABLE FARES THE MOST RESTRICTIVE RULE APPLIES TO THE ENTIRE PRICING UNIT.
6.IF NON-REFUNDABLE FARE IS REISSUED TO A REFUNDABLE FARE THE ORIGINAL NON REFUNDABLE TICKET REMAINS AS NON REFUNDABLE.
7.WHEN TWO OR MORE PRICING UNITS ARE COMBINED THE SUM OF CANCELLATION FEES WILL BE APPLIED.
8.IF A FARE IS NON-REFUNDABLE YQ/YR MAY BE REFUNDED.
--------------------------------------------------
- GENERAL INFORMATION FOR REROUTING/ REBOOKING TO TICKETED FLIGHTS FOR THIS FARE ARE AS BELOW -
1.CHANGE EQUALS TO REISSUE REROUTING REBOOKING
2.CORRECT NAME NOT PERMITTED
3.ONE FEE APPLIED
4.CHANGE OF AIRPORT WITHIN ONE CITY DOES NOT CONSTITUTE AS REROUTING
5.CHANGE MUST BE MADE WITHIN VALIDITY OF TICKET
6.THE CHANGE FEE - IF APPLICABLE - APPLIES PER TRANSACTION PER PERSON
7.INFANT WITHOUT SEAT - NO CHANGE FEE/ REFUND FEE
8.CHILD/ INFANT WITH SEAT - DISCOUNT DOES NOT APPLY RO THE CHANGE FEE/ REFUND FEE
9.WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE - COLLECT FARE DIFFERENCE -AND- COLLECT CHANGE FEE - IF APPLICABLE
10.WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE - NOT PERMITTED
11.IF CHANGE TO THE 1ST FLIGHT COUPON TOTALLY UNUSED PASSENGER TICKET WHEN REISSUING TICKETS AND PASSENGER NOT QUALIFY FOR PERVIOUS/ORIGINAL TICKET FARES -REPRICE THE ENTIRE NEW ITINERARY USING TG CURRENT FARES/ RULES IN EFFECT ON DATE OF NEW TICKET ISSUANCE NEW TICKET MAY BE EQUAL/ HIGHER THAN ORIGINAL TICKET AND COUNTING ADVANCE PURCHASE DATE - IF REQUIRED - FROM TKT REISSUE DATE NOTE - MCO/MPD/EMD SHALL BE ISSUE FOR THE DIFFERENCE IN FARES AND TFCS
12.IF NO CHANGE TO THE 1ST FLIGHT COUPON TOTALLY UNUSED PASSENGER TICKET AND PARTIALLY USED PASSENGER TICKET -REPRICE THE FARE FROM THE POINT OF ORIGIN IN EFFECT ON THE DATE OF ORIGINAL TICKET ISSUE MAY BE EQUAL/ HIGHER OR VALUE THAN PREVIOUS TICKET
13.WHEN THIS FARE IS COMBINED WITH ANOTHER FARE - MIXED RBD A.CHANGE OUTBOUND OR INBOUND RULE FOR CHANGE AND FEE APPLY BE FARE COMPONENT PER BOUND/RBD B.CHANGE BOTH OUTBOUND AND INBOUND THE HIGHEST FEE OF ALL CHANGED FARE COMPONENT WILL APPLY C.IF THE TICKETED FARE ON ANY CHANGED FLIGHT COUPON DOES NOT ALLOW REFUND THEN THE FARE DIFFERENCE IS NOT REFUNDED NOTE 1 - MCO/MPD/EMD SHALL BE ISSUED FOR THE DIFFERENCE IN FARES AND TFCS. THE UNUSED TAXES MAY BE REFUNDED. NOTE 2 - THE LOCAL ADMINISTRATION/ SERVICE HANDLING FEE MAY APPLY IN ADDITION TO ABOVE NOTES
--------------------------------------------------
NO SHOW APPLICATION
1.WHEN CHANGE/ REISSUE/ REFUND IS REQUESTED AFTER DEPARTURE OF THE ORIGINALLY SCHEDULED FLIGHT SHOWN IN THE E-TICKET THE AUTOMATED TICKET EXCHANGE TOOLS WILL CONSIDER PASSENGER AS NO-SHOW ON THE ORIGINAL FLIGHT AND WILL AUTOMATICALLY CHARGE THE NO-SHOW FEE PLUS CHANGE/ REFUND FEE IF APPLICABLE.
2.IF THE ORIGINAL RESERVATION IS CANCELLED PRIOR TO THE DEPARTURE OF THE ORIGINAL FLIGHT IN ORDER TO AVOID NO-SHOW BUT THE NEW RESERVATION/ RE- ISSUE/REFUND IS MADE AFTER DEPARTURE OF THE ORIGINAL FLIGHT IT IS PERMITTED TO PERFORM MANUAL TRANSACTION WITHOUT THE AUTOMATED TICKET EXCHANGE TOOL IN ORDER TO AVOID THE COLLECTION OF THE NO- SHOW FEE BY SUBMITTING THE PROOF OF EVIDENCE UNDE UNDER REQUIRE CIRCUMSTANCES.
3.REISSUE OR REFUND MUST BE COMPLETED BEFORE THE ORIGINAL FLIGHT DEPARTURE OTHERWISE IT WILL BE CONSIDERED NO SHOW.
4.IN CASE ANY APPLICABLE NO-SHOW FEE IS MISSING TG WILL SEND ADM.
Category 17: HIP exceptions
THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR STOPOVERS. AND - THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR CONNECTIONS. NOTE - ROYAL ORCHID PLUS MILES - MILEAGE ACCRUAL IS SUBJECT TO CONDITIONS. ROP UPGRADE - PERMITTED IS SUBJECT TO CONDITIONS.
Category 18: Endorsements
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED - NON ENDORSE/CANCELLATION/ - AND - CHANGE FEE APPLIED/RFND- AND - NOT LATER THAN 90 DAYS - AND - AFTER TKT EXPIRY - IN THE ENDORSEMENT BOX.
Category 19: Discounts
ACCOMPANIED CHILD 2-11 - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH OR - INFANT UNDER 2 WITHOUT A SEAT - CHARGE 20 PERCENT OF THE FARE. TICKET DESIGNATOR - IN OR - INFANT UNDER 2 WITH A SEAT - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH OR - UNACCOMPANIED CHILD 5-11 - CHARGE 100 PERCENT OF THE FARE. NOTE - -HANDLING FEE APPLIED. THE AGE LIMIT REFERRED TO IN THIS RULES SHALL BE THOSE IN EFFECT ON THE DATE OF COMMENCEMENT OF TRAVEL. EXCEPTION - INFANTS WHO REACH THEIR 2ND BIRTHDAY DURING THEIR TRAVEL - DUE TO SAFETY REGULATIONS - WILL BE REQUIRED TO OCCUPY A SEAT ON ALL PORTION OF JOURNEY. THE CHILD FARE MUST BE APPLY FOR THE WHOLE JOURNEY.
Category 23: Miscellaneous Fare Tags
NOTE - MILEAGE ACCRUAL FOR ROP MAY VARY SUBJECT TO TG TERMS AND CONDITIONS. FULL AND SEQUENCE USE OF FLIGHT COUPON. TICKET IS NOT VALID IF THE FIRST COUPON HAS NOT BEEN USED AND WILL NOT BE HONORED IF ALL COUPON ARE NOT USED IN THE SEQUENCE PROVIDED IN THE E-TICKET. FARE AND CONDITIONS ARE SUBJECT TO CHANGE WITH OR WITHOUT PRIOR NOTICE. IN CASE IF WRONG RBD IS USED FARE FOR THE HIGHER RBD WILL BE USED. ANY DEVIATION FROM THE RULES HIGHER RBD FARE WILL APPLY.
Category 31: Voluntary changes
ORIGINATING THAILAND - IN THE EVENT OF CHANGES TO TICKETED FLIGHTS BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED
4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
6. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT
OR
- REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO 1ST FLIGHT COUPON
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. TG FARES GOVERNED BY SAME RULE ARE USED
4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT
OR -
REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
2. TG FARES GOVERNED BY SAME RULE ARE USED
3. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
4. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
OR -
AFTER DEPARTURE OF JOURNEY -
APPLIES WITHIN TKT VALIDITY NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
4. TG FARES GOVERNED BY SAME RULE ARE USED
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT
OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. TO THAILAND - BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 4. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 3. TG FARES GOVERNED BY SAME RULE ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES CHARGE USD 100.00 FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 4. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 3. TG FARES GOVERNED BY SAME RULE ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES CHARGE USD 100.00 FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
Category 33: Voluntary cancellations
REFER TO PENALTIES CATEGORY 16
Category 50: Application
TG GLOBAL FARE APPLICATION CLASS OF SERVICE THESE FARES APPLY FOR FIRST/BUSINESS/PREMIUM ECONOMY/ ECONOMY CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES. FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ONE-WAY/ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW/SINGLE OPEN- JAW/DOUBLE OPEN-JAW JOURNEYS. CAPACITY LIMITATIONS THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN FLIGHT WILL BE DETERMINED BY THE CARRIERS BEST JUDGMENT
The cancel email that people are getting gradually (from 12/26th onwards.)
--Confidentiality--
Dear THAI Airways Value Passenger
Reference is made to your issued Bangkok - Stockholm v.v.ticket on 18-19 December 2019.
We have to inform you that there is an extraordinary circumstance of erroneous distribution of Business class fare during mentioned period because of a manifestly incorrect fare.
We have to apologize for this incident.
However according to our ticketing policy we cannot accept these issued tickets.
Your tickets at the price that you paid are not valid for traveling.
In these circumstances we would like to advise as follows:
1. If you purchased tickets through Thai Airways official website please contact TG contact center immediately to obtain full price refund according to your original form of payment and allow up to one billing cycle for refunded amounts to appear on your card statement.
2. If you purchased tickets through an online travel agency ( or other agent )please contact the travel agent immediately to obtain full price refund according to your original form of payment.
3. Please note that the above arrangements should be made no later than January 2 2020 17:00 BKK time otherwise your bookings and tickets will be cancelled and refund will be automatically processed.
Again we do apologizing for any inconvenience caused. If you have any query or would like to book your travel at the correct price please do not hesitate to contact us at TG contact center +6623561111 or Email : [email protected]
*** Please do not reply to this email. This mailbox in not monitored and you will not receive a response.
*** Please do not reply to this email.This mailbox in not monitored and you will not receive a response
================
Fare rules & restrictions
THAI (TG) C1YRTG BKK to STO
General notes
BUSINESS RESTRICTED FARES C FOR ROUND TRIP FARES
Category 4: Flight restrictions
THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING ANY TG FLIGHT OPERATED BY TG.
Category 5: Advanced reservation/ticketing restrictions
RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED. NOTE - RESERVATIONS WITHOUT TICKET NUMBERS CAN BE CANCELLED BY THE CARRIER. -----------------------------------------------
DUE TO AUTOMATED TICKETING DEADLINE CONTROL DIFFERENCE COULD EXIST BETWEEN THE FARE RULE LAST TICKETING DATE AND THE SYSTEM GENERATED TICKETING DEADLINE MESSAGE. THE MORE RESTRICTIVE TICKETING DEADLINE APPLIES.
Category 7: Maximum stay requirements
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
Category 8: Stopover restrictions
NO STOPOVERS PERMITTED.
Category 9: Transfer restrictions
NO TRANSFERS PERMITTED FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED SURFACE SECTORS PERMITTED ON THE FARE COMPONENT. NOTE - ADDITIONAL TRANSFER AT OTHER POINTS RESULTING FROM ADD-ON CONSTRUCTION WITH OTHER AIRLINES IS PERMITTED SUBJECT TO THE INTERLINE AGREEMENT
Category 10: Combinability
APPLICABLE ADD-ON CONSTRUCTION IS ADDRESSED IN MISCELLANEOUS PROVISIONS - CATEGORY 23.
END-ON-END END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE COMPONENTS.
SIDE TRIPS NOT PERMITTED. PROVIDED - COMBINATIONS ARE IN ANY RULE IN ANY TARIFF.
OPEN JAWS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM SINGLE OR DOUBLE OPEN JAWS.
A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS PERMITTED. OPEN JAWS NOTE - COMBINATIONS WITH ADD-ON BUCKET IS PERMITTED WHEN FARES ARE COMBINED ON HALF RETURN BASIS WITH DIFFERENT RBD THE FARES CONDITIONS OF MOST RESTRICTIVE RULE WILL APPLY. PROVIDED - THE OPEN SEGMENT MUST BE -WITHIN ANY ONE COUNTRY. COMBINATIONS ARE WITH ANY FARE FOR ANY CARRIER IN ANY RULE AND TARIFF. ROUND TRIPS/CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM ROUND TRIPS/CIRCLE TRIPS. PROVIDED - COMBINATIONS ARE WITH ANY FARE FOR ANY CARRIER IN ANY RULE IN ANY TARIFF.
Category 14: Travel restrictions
VALID FOR TRAVEL COMMENCING ON/AFTER 26DEC 18.
Category 15: Sales restrictions
TICKETS MUST BE ISSUED ON/AFTER 26DEC 18.
Category 15: Sales restrictions
TICKETS MAY NOT BE SOLD IN ANGOLA/NIGERIA/SOUTH SUDAN/ VENEZUELA/SUDAN/ZIMBABWE. TICKETS MAY ONLY BE SOLD IN AREA 1/AREA 2/AREA 3.
Category 16: Penalties
NOTE - ALL CHARGES ARE NOT COMMISSIONABLE.
CHANGES- ANYTIME- RBDS C PERMITTED FREE OF CHARGE.
NO SHOW REISSUE/CHANGE - PERMITTED WITH CHARGE USD100
--------------------------------------------------
CANCELLATION-
BEFORE DEPARTURE- RBDS C PERMITTED WITH CHARGE USD100.
AFTER DEPARTURE- RBDS C PERMITTED FREE OF CHARGE.
NO SHOW REFUND - PERMITTED WITH CHARGE USD100
--------------------------------------------------
ALL CHARGES ARE NOT COMMISSIONABLE
- GENERAL INFORMATION FOR CANCELLATION/ REFUND
1.CHARGE WAIVED IN CASE OF DEATH OF PASSENGER OR DEATH OF IMMEDIATE FAMILY. CERTIFICATE MUST BE NOTIFIED .
2.THE LOCAL ADMINISTRATION/ SERVICE/ HANDLING FEE MAY APPLY IN ADDITION .
3.TG MAY REFUSE REFUND IF APPLICATION IS MADE LATER THAN 90 DAYS AFTER EXPIRY OF E-TICKET/ EMD FOR REFUNDABLE E-TICKET/ EMD MUST BE SHOWN IN THE RESTRICTION BOX.
4.REFUND FOR PARTIALLY USED TICKET IS BASED ON CALCULATION OF ACTUAL FLOWN SEGMENT USING FARE OF ORIGINAL TICKET DATE - FOR THE SAME TYPE OF FARE IF APPLICABLE - IF NOT - THE HIGHER FARE TYPE AVAILABLE/ LESS CANCEL PENALTY/ REFUND RESIDUAL VALVE IF ANY TO ORIGINAL FORM OF PAYMENT.
5.REFUND RULES APPLY PER PRICING UNIT. A - WHEN COMBINING NON REFUNDABLE FARES WITH REFUNDABLE FARES THE MOST RESTRICTIVE RULE APPLIES TO THE ENTIRE PRICING UNIT.
6.IF NON-REFUNDABLE FARE IS REISSUED TO A REFUNDABLE FARE THE ORIGINAL NON REFUNDABLE TICKET REMAINS AS NON REFUNDABLE.
7.WHEN TWO OR MORE PRICING UNITS ARE COMBINED THE SUM OF CANCELLATION FEES WILL BE APPLIED.
8.IF A FARE IS NON-REFUNDABLE YQ/YR MAY BE REFUNDED.
--------------------------------------------------
- GENERAL INFORMATION FOR REROUTING/ REBOOKING TO TICKETED FLIGHTS FOR THIS FARE ARE AS BELOW -
1.CHANGE EQUALS TO REISSUE REROUTING REBOOKING
2.CORRECT NAME NOT PERMITTED
3.ONE FEE APPLIED
4.CHANGE OF AIRPORT WITHIN ONE CITY DOES NOT CONSTITUTE AS REROUTING
5.CHANGE MUST BE MADE WITHIN VALIDITY OF TICKET
6.THE CHANGE FEE - IF APPLICABLE - APPLIES PER TRANSACTION PER PERSON
7.INFANT WITHOUT SEAT - NO CHANGE FEE/ REFUND FEE
8.CHILD/ INFANT WITH SEAT - DISCOUNT DOES NOT APPLY RO THE CHANGE FEE/ REFUND FEE
9.WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE - COLLECT FARE DIFFERENCE -AND- COLLECT CHANGE FEE - IF APPLICABLE
10.WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE - NOT PERMITTED
11.IF CHANGE TO THE 1ST FLIGHT COUPON TOTALLY UNUSED PASSENGER TICKET WHEN REISSUING TICKETS AND PASSENGER NOT QUALIFY FOR PERVIOUS/ORIGINAL TICKET FARES -REPRICE THE ENTIRE NEW ITINERARY USING TG CURRENT FARES/ RULES IN EFFECT ON DATE OF NEW TICKET ISSUANCE NEW TICKET MAY BE EQUAL/ HIGHER THAN ORIGINAL TICKET AND COUNTING ADVANCE PURCHASE DATE - IF REQUIRED - FROM TKT REISSUE DATE NOTE - MCO/MPD/EMD SHALL BE ISSUE FOR THE DIFFERENCE IN FARES AND TFCS
12.IF NO CHANGE TO THE 1ST FLIGHT COUPON TOTALLY UNUSED PASSENGER TICKET AND PARTIALLY USED PASSENGER TICKET -REPRICE THE FARE FROM THE POINT OF ORIGIN IN EFFECT ON THE DATE OF ORIGINAL TICKET ISSUE MAY BE EQUAL/ HIGHER OR VALUE THAN PREVIOUS TICKET
13.WHEN THIS FARE IS COMBINED WITH ANOTHER FARE - MIXED RBD A.CHANGE OUTBOUND OR INBOUND RULE FOR CHANGE AND FEE APPLY BE FARE COMPONENT PER BOUND/RBD B.CHANGE BOTH OUTBOUND AND INBOUND THE HIGHEST FEE OF ALL CHANGED FARE COMPONENT WILL APPLY C.IF THE TICKETED FARE ON ANY CHANGED FLIGHT COUPON DOES NOT ALLOW REFUND THEN THE FARE DIFFERENCE IS NOT REFUNDED NOTE 1 - MCO/MPD/EMD SHALL BE ISSUED FOR THE DIFFERENCE IN FARES AND TFCS. THE UNUSED TAXES MAY BE REFUNDED. NOTE 2 - THE LOCAL ADMINISTRATION/ SERVICE HANDLING FEE MAY APPLY IN ADDITION TO ABOVE NOTES
--------------------------------------------------
NO SHOW APPLICATION
1.WHEN CHANGE/ REISSUE/ REFUND IS REQUESTED AFTER DEPARTURE OF THE ORIGINALLY SCHEDULED FLIGHT SHOWN IN THE E-TICKET THE AUTOMATED TICKET EXCHANGE TOOLS WILL CONSIDER PASSENGER AS NO-SHOW ON THE ORIGINAL FLIGHT AND WILL AUTOMATICALLY CHARGE THE NO-SHOW FEE PLUS CHANGE/ REFUND FEE IF APPLICABLE.
2.IF THE ORIGINAL RESERVATION IS CANCELLED PRIOR TO THE DEPARTURE OF THE ORIGINAL FLIGHT IN ORDER TO AVOID NO-SHOW BUT THE NEW RESERVATION/ RE- ISSUE/REFUND IS MADE AFTER DEPARTURE OF THE ORIGINAL FLIGHT IT IS PERMITTED TO PERFORM MANUAL TRANSACTION WITHOUT THE AUTOMATED TICKET EXCHANGE TOOL IN ORDER TO AVOID THE COLLECTION OF THE NO- SHOW FEE BY SUBMITTING THE PROOF OF EVIDENCE UNDE UNDER REQUIRE CIRCUMSTANCES.
3.REISSUE OR REFUND MUST BE COMPLETED BEFORE THE ORIGINAL FLIGHT DEPARTURE OTHERWISE IT WILL BE CONSIDERED NO SHOW.
4.IN CASE ANY APPLICABLE NO-SHOW FEE IS MISSING TG WILL SEND ADM.
Category 17: HIP exceptions
THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR STOPOVERS. AND - THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR CONNECTIONS. NOTE - ROYAL ORCHID PLUS MILES - MILEAGE ACCRUAL IS SUBJECT TO CONDITIONS. ROP UPGRADE - PERMITTED IS SUBJECT TO CONDITIONS.
Category 18: Endorsements
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED - NON ENDORSE/CANCELLATION/ - AND - CHANGE FEE APPLIED/RFND- AND - NOT LATER THAN 90 DAYS - AND - AFTER TKT EXPIRY - IN THE ENDORSEMENT BOX.
Category 19: Discounts
ACCOMPANIED CHILD 2-11 - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH OR - INFANT UNDER 2 WITHOUT A SEAT - CHARGE 20 PERCENT OF THE FARE. TICKET DESIGNATOR - IN OR - INFANT UNDER 2 WITH A SEAT - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH OR - UNACCOMPANIED CHILD 5-11 - CHARGE 100 PERCENT OF THE FARE. NOTE - -HANDLING FEE APPLIED. THE AGE LIMIT REFERRED TO IN THIS RULES SHALL BE THOSE IN EFFECT ON THE DATE OF COMMENCEMENT OF TRAVEL. EXCEPTION - INFANTS WHO REACH THEIR 2ND BIRTHDAY DURING THEIR TRAVEL - DUE TO SAFETY REGULATIONS - WILL BE REQUIRED TO OCCUPY A SEAT ON ALL PORTION OF JOURNEY. THE CHILD FARE MUST BE APPLY FOR THE WHOLE JOURNEY.
Category 23: Miscellaneous Fare Tags
NOTE - MILEAGE ACCRUAL FOR ROP MAY VARY SUBJECT TO TG TERMS AND CONDITIONS. FULL AND SEQUENCE USE OF FLIGHT COUPON. TICKET IS NOT VALID IF THE FIRST COUPON HAS NOT BEEN USED AND WILL NOT BE HONORED IF ALL COUPON ARE NOT USED IN THE SEQUENCE PROVIDED IN THE E-TICKET. FARE AND CONDITIONS ARE SUBJECT TO CHANGE WITH OR WITHOUT PRIOR NOTICE. IN CASE IF WRONG RBD IS USED FARE FOR THE HIGHER RBD WILL BE USED. ANY DEVIATION FROM THE RULES HIGHER RBD FARE WILL APPLY.
Category 31: Voluntary changes
ORIGINATING THAILAND - IN THE EVENT OF CHANGES TO TICKETED FLIGHTS BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED
4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
6. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT
OR
- REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO 1ST FLIGHT COUPON
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. TG FARES GOVERNED BY SAME RULE ARE USED
4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT
OR -
REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
2. TG FARES GOVERNED BY SAME RULE ARE USED
3. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
4. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
OR -
AFTER DEPARTURE OF JOURNEY -
APPLIES WITHIN TKT VALIDITY NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
4. TG FARES GOVERNED BY SAME RULE ARE USED
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT
OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. TO THAILAND - BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 4. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 3. TG FARES GOVERNED BY SAME RULE ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES CHARGE USD 100.00 FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 4. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 3. TG FARES GOVERNED BY SAME RULE ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES CHARGE USD 100.00 FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
Category 33: Voluntary cancellations
REFER TO PENALTIES CATEGORY 16
Category 50: Application
TG GLOBAL FARE APPLICATION CLASS OF SERVICE THESE FARES APPLY FOR FIRST/BUSINESS/PREMIUM ECONOMY/ ECONOMY CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES. FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ONE-WAY/ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW/SINGLE OPEN- JAW/DOUBLE OPEN-JAW JOURNEYS. CAPACITY LIMITATIONS THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN FLIGHT WILL BE DETERMINED BY THE CARRIERS BEST JUDGMENT
[prem fare gone]: TG: BKK-ARN, business class, rt $1068
Dec 26, 2019, 4:08 am
#63
Join Date: Oct 2019
Location: Adelaide
Programs: VA Platinum, QR Platinum, QF Gold, ITA Executive, HH Diamond, Accor Plus Diamond
Posts: 71
Hope it all works out for you
Dec 26, 2019, 8:22 am
#64
Join Date: May 2006
Location: Sydney, Australia
Programs: QF Plat, HH Diamond, IHG Platinum, JAL JGC Sapphire
Posts: 42
Another data point: received notification from OTA (bolded text for emphasis). Thanks to the FT community for allowing me to book my first sale fare. To ARN it is 
Airline informed us due to Pricing error for ticket issue before 12/18. The ticket is still valid for use. But airline change the change and refund policy. Right now ticket policy as following:
1.Flight and date change not permitted.
2.Name change or correction not permitted.
3.Reroute not permitted.
4.If passenger strongly insist to change date or reroute, the additional fare difference between paid fare and current fare will be collected.
5.Totally unused ticket,refund permitted with fare of change. [[i]I assume they mean to say free of charge]
6.Partially used ticket,only unused taxes and YQ will be refunded.
7.Reissue and refund process by manual only, ATC is not permitted.
Airline informed us due to Pricing error for ticket issue before 12/18. The ticket is still valid for use. But airline change the change and refund policy. Right now ticket policy as following:
1.Flight and date change not permitted.
2.Name change or correction not permitted.
3.Reroute not permitted.
4.If passenger strongly insist to change date or reroute, the additional fare difference between paid fare and current fare will be collected.
5.Totally unused ticket,refund permitted with fare of change. [[i]I assume they mean to say free of charge]
6.Partially used ticket,only unused taxes and YQ will be refunded.
7.Reissue and refund process by manual only, ATC is not permitted.
Dec 26, 2019, 9:26 am
#66
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,202
That's why you book for immediate travel or long time in future. I haven't received my email yet. Maybe the hired "AZ Apprentice" will miss it- like they missed a few before.
For those who made other non-changeable positioning or other arrangements does not look good for compensation since not US or EU flights/airline. However you can try with DOT complaint for those expenses if the ticket was bought in the USA. DOT has little teeth but in the past CX agreed to pay lost expenses (to me) on the first class "promotion" fare from US to LHR booked via HKG. Good luck.
For those who made other non-changeable positioning or other arrangements does not look good for compensation since not US or EU flights/airline. However you can try with DOT complaint for those expenses if the ticket was bought in the USA. DOT has little teeth but in the past CX agreed to pay lost expenses (to me) on the first class "promotion" fare from US to LHR booked via HKG. Good luck.
Dec 26, 2019, 11:35 am
#67
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
Anyone making prepaid/non-refundable position flights or hotel reservations this early are asking for troubles and clearly have no clue of how to deal with fare mistakes.
Dec 26, 2019, 6:24 pm
#68
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
Dec 27, 2019, 1:03 am
#69
Join Date: Dec 2019
Posts: 3
I'm just going to wait till after 2 Jan then check with the OTA. Didn't book anything yet, will just wait for the dust to settle.
Dec 27, 2019, 4:26 am
#70
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
Forget about being able to force TG through a regulator to honor the ticket. Thailand has the OCPB but it's more or less a toothless tiger that just sends them a letter.
EF's are a gamble, sometimes the airlines honor it like the fantastic CX F fare ex VN and sometimes they don't. Truth be told I'd expect nothing less from TG than showing people the middle finger. Then again the airline is currently fighting for survival, swallowing this cost would be another nail in their coffin.
Dec 27, 2019, 7:42 am
#71
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
As usual, the 5 stages of “special discount fares” apply.
Please do not use the E word or M word here.
Nobody erroneously or mistakenly set this Christmas discount special. It’s Christmas after all!
1. Discovery
- of the “discount”, multiple messages of how to book creatively or save 10 dollars on the fare. The wise first grab what they can get and then sleep on it, the novices sleep through it or fiddle too much and end up simply spectating.
2. Euphoria
- of booking the fare, getting in on “the deal” and holiday dreams get set hastily, of course without consulting the spouse/friend/family
3. Stress and speculation
- will it be honored? Was mine cancelled? When will they decide to honor or cancel? Can I book hotels or positioning flights?
Should I tell my spouse/friend/family or wait a little? 24hours free cancel window approaches and stress is at a maximum.
4. Reality check
- Accurate information is obtained (usually takes place a week to 10 days after discount fare is published). Confirmed information from the source/airline as to whether or not tickets will be honored.
Realization that you don’t have the paid leave/budget/spouse approval for the ticketed itinerary.
5. Jubilation or anguish-
if honored, many trip reports from those who got the “deal of the year” or “holiday for peanuts”, with envy from those who don’t monitor this forum on an hourly basis.
if cancelled, many angry and disappointed FlyerTalkers. Refunds are issued. Novices have multiple discussion threads of lawsuits and hostile correspondence, FlyerTalk pros mutter “c’est la vie” and look for the next fare discount special.
https://www.flyertalk.com/articles/t...take-fare.html
Please do not use the E word or M word here.
Nobody erroneously or mistakenly set this Christmas discount special. It’s Christmas after all!
1. Discovery
- of the “discount”, multiple messages of how to book creatively or save 10 dollars on the fare. The wise first grab what they can get and then sleep on it, the novices sleep through it or fiddle too much and end up simply spectating.
2. Euphoria
- of booking the fare, getting in on “the deal” and holiday dreams get set hastily, of course without consulting the spouse/friend/family
3. Stress and speculation
- will it be honored? Was mine cancelled? When will they decide to honor or cancel? Can I book hotels or positioning flights?
Should I tell my spouse/friend/family or wait a little? 24hours free cancel window approaches and stress is at a maximum.
4. Reality check
- Accurate information is obtained (usually takes place a week to 10 days after discount fare is published). Confirmed information from the source/airline as to whether or not tickets will be honored.
Realization that you don’t have the paid leave/budget/spouse approval for the ticketed itinerary.
5. Jubilation or anguish-
if honored, many trip reports from those who got the “deal of the year” or “holiday for peanuts”, with envy from those who don’t monitor this forum on an hourly basis.
if cancelled, many angry and disappointed FlyerTalkers. Refunds are issued. Novices have multiple discussion threads of lawsuits and hostile correspondence, FlyerTalk pros mutter “c’est la vie” and look for the next fare discount special.
https://www.flyertalk.com/articles/t...take-fare.html
If anyone mistakenly booked non refundable accommodation/positioning flights while we were still at stage 3, live and learn.
Good (painfully expensive) experience with not waiting for the airlines official position to honor or cancel.
When you have one of these these discount fares, you wait.
Dec 27, 2019, 8:22 am
#72
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,202
If enough people get afraid of being canceled and change or accept cancellation maybe TG will forget about or miss the rest of us.
Popcorn time.
Dec 28, 2019, 4:36 am
#73
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Also got the email.
As a veteran to these “promotional fares”, I’ll just chill n wait for that deadline in the email. Then see what my OTA (Priceline) says.
Didn’t bank on them getting honored, didn’t make any silly non-refundable reservations, and of course booked them for months ahead (May, September & November 2020).
for the novices, this business class discount fare could have gone either of many ways:
-honored as is (e.g. Qatar Cambodia golden ticket, Delta Singapore sling fare, SQ double dip JFK-FRA via Asia fare),
-honored with additional restrictions (e.g. Cathay Pho fare or the ANA Vancouver to Sydney fare),
-cancelled with prior announcement (This and many countless others)
-cancelled after waiting for months (e.g. the KQ Addis to Europe fare, the United Singapore delight, the RGN first class spectacular fare of the decade)
As a veteran to these “promotional fares”, I’ll just chill n wait for that deadline in the email. Then see what my OTA (Priceline) says.
Didn’t bank on them getting honored, didn’t make any silly non-refundable reservations, and of course booked them for months ahead (May, September & November 2020).
for the novices, this business class discount fare could have gone either of many ways:
-honored as is (e.g. Qatar Cambodia golden ticket, Delta Singapore sling fare, SQ double dip JFK-FRA via Asia fare),
-honored with additional restrictions (e.g. Cathay Pho fare or the ANA Vancouver to Sydney fare),
-cancelled with prior announcement (This and many countless others)
-cancelled after waiting for months (e.g. the KQ Addis to Europe fare, the United Singapore delight, the RGN first class spectacular fare of the decade)
Last edited by Tokyoite; Dec 28, 2019 at 4:50 am
Dec 28, 2019, 5:05 am
#74
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,623
But, just chipping in here for a moment even though I have not participated at all, I have travelled to Asia for less than this fare. Once KLM had a fare around that mark (2015 I think it was) which involved starting in Madrid. And Lufthansa had not unreasonable prices to match. A thousand dollars for a Business fare to Asia (or even from Asia) is not outside the realms of possible. So you could buy this innocently, make all your arrangements, and have an airline like this pull the plug on your plans. They should at least offer a travel possibility, even with a downgrade.
Totally agree with others that you have to be careful about booking fares that look too good to be true. But this fare does not fall into that category.
Totally agree with others that you have to be careful about booking fares that look too good to be true. But this fare does not fall into that category.
Dec 28, 2019, 5:50 am
#75
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
For an ex BKK to Europe fare it is a steal (and I bet everyone knew (or ought to know) that this was a fare mistake)
Had it been from ARN to BKK, it would be a slightly discounted fare only. I wouldn't have bought it if from ARN.
Had it been from ARN to BKK, it would be a slightly discounted fare only. I wouldn't have bought it if from ARN.