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UA 'clerical error' ditches fuel surcharges

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UA 'clerical error' ditches fuel surcharges

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Old May 16, 2008, 1:39 pm
  #31  
 
Join Date: Oct 2007
Location: SAN
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Originally Posted by gwwallace
At 12:30p today UA changed the general fuel surcharge rule for a lot of its route system. By the looks of it, they were trying to make a $0 surcharge for Infants
I have an international ticket for my infant son which I bought several months ago for this summer - can I call and get a refund?
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Old May 16, 2008, 2:11 pm
  #32  
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Originally Posted by drewnyc
I have an international ticket for my infant son which I bought several months ago for this summer - can I call and get a refund?
You might have to cancel and book a new one. Depending on the change/cancellation fee involved most likely a bad deal.
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Old May 16, 2008, 2:20 pm
  #33  
 
Join Date: Feb 2001
Location: Washington DC USA
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Originally Posted by drewnyc
I have an international ticket for my infant son which I bought several months ago for this summer - can I call and get a refund?
No, because this entire debacle is referring to domestic surcharges.
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Old May 16, 2008, 2:26 pm
  #34  
 
Join Date: Apr 2005
Location: Obvious
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Originally Posted by sfsouthbay
tried and tried from SFO/OAK/SJC. nothing.
I tried quite a few different routes from different hubs, and found nothing less than other airlines were charging.

I'm still confused, why would UA publicize an error which would cause them to lose lots of $$$ ??
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Old May 16, 2008, 8:30 pm
  #35  
 
Join Date: Oct 2004
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Thumbs up
Heard it on the news today - UA will honor those fares bought without the fuel surcharge.^
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