MR Points newbie(ish) help
Sep 25, 2009 | 10:57 am
#1
Original Poster
Join Date: Nov 2008
Location: YYZ
Programs: AC*E, Mar*P, HH*G, HTZ #1G, AVS Pref
Posts: 159
MR Points newbie(ish) help
Ok, so I'm relatively new at the Marriott game. My company usually has an event or two a year, and I get points for the event credited to my account and the nights as described in the event package. not a problem.
My Mother-in-law held an event in upstate New York last Feb, where she had about 60 paid room nights. put down both her MR number and mine - neither of us have yet to see a point. I've called the hotel 3 times - they always say they'll look into it and get back to me.
I've called the MR hotline for these issues - and they say they'll connect me to the hotel to look at it again.
so now I'm confused....if nobody is ever going to look at it - is there another way to go about it?
thanks,
Jeff
My Mother-in-law held an event in upstate New York last Feb, where she had about 60 paid room nights. put down both her MR number and mine - neither of us have yet to see a point. I've called the hotel 3 times - they always say they'll look into it and get back to me.
I've called the MR hotline for these issues - and they say they'll connect me to the hotel to look at it again.
so now I'm confused....if nobody is ever going to look at it - is there another way to go about it?
thanks,
Jeff
Sep 25, 2009 | 11:03 am
#2
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
You should ask Marriott Concierge on FT for help by sending a PM with the details of your situation.
Sep 25, 2009 | 11:15 am
#3
Original Poster
Join Date: Nov 2008
Location: YYZ
Programs: AC*E, Mar*P, HH*G, HTZ #1G, AVS Pref
Posts: 159
ok thanks - i'll try that now.