MR Points newbie(ish) help
 

Ok, so I'm relatively new at the Marriott game. My company usually has an event or two a year, and I get points for the event credited to my account and the nights as described in the event package. not a problem.

My Mother-in-law held an event in upstate New York last Feb, where she had about 60 paid room nights. put down both her MR number and mine - neither of us have yet to see a point. I've called the hotel 3 times - they always say they'll look into it and get back to me.

I've called the MR hotline for these issues - and they say they'll connect me to the hotel to look at it again.

so now I'm confused....if nobody is ever going to look at it - is there another way to go about it?

thanks,

Jeff

You should ask Marriott Concierge on FT for help by sending a PM with the details of your situation.

ok thanks - i'll try that now.