Are all Marriott Rewards changes negative?
#16
Join Date: Jul 2008
Location: Clearwater, FL
Programs: Marriott Lifetime Plat.
Posts: 299
And can you arrange for Internet access so that you can stay in touch via FlyerTalk? Honestly, I think your posts during your trip would be much more interesting than most threads, and I for one would welcome them.
#17
Company Representative - Marriott Concierge
Join Date: Aug 2003
Location: Salt Lake City, UT
Posts: 1,083
Best regards,
Drew
#18
Join Date: Feb 2006
Location: up front or in a suite!!!!
Programs: all the big ones.. no LCCs for me
Posts: 1,064
i just received an offer on my door for timeshare meeting and I m going to collect the points and then rip them at the same time for what they are doing to current owners which is an excellent way not only to say no thank you but no f-ing way would i ever do this
#20




Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,094

FWIW, my answer is the same as it has been in the past. No.
#21
Original Poster
Join Date: Jun 2008
Programs: AA Lifetime Platnum, Marriott Lifetime Platnum
Posts: 48
I find that some of the replies are what is called in the securities business as "talking your book". In other words justifying your current position. The fact that new time-shares or hotels are still being built says NOTHING about Marriott's financial situation today as these projects were started a long time ago when things were very different.
I think that looking at how quickly major US Companies, AIG, Bear Sterns, Lehman Bros. have gotten into severe problems or gone out of business very quickly is more to the point. Marriott would NOT have made the multiple changes (60% point increase, etc) created the customer wrath, made things very hard on their sales employees (Marriott & MVCI) unless things were going DOWNHILL FAST. Just look at the 2 most recent posts prior and several others on how difficult things will be getting for Marriott employees. As we can all remember from high school --once a reputation is lost it is almost impossible to regain it.
The longer Marriott lets the anger build........... unless they don't really care about their reputation. Usually where there is smoke there is fire.
I think that looking at how quickly major US Companies, AIG, Bear Sterns, Lehman Bros. have gotten into severe problems or gone out of business very quickly is more to the point. Marriott would NOT have made the multiple changes (60% point increase, etc) created the customer wrath, made things very hard on their sales employees (Marriott & MVCI) unless things were going DOWNHILL FAST. Just look at the 2 most recent posts prior and several others on how difficult things will be getting for Marriott employees. As we can all remember from high school --once a reputation is lost it is almost impossible to regain it.
The longer Marriott lets the anger build........... unless they don't really care about their reputation. Usually where there is smoke there is fire.
#22




Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
Marriott is not going bankrupt. They have the strongest flag, and their balance sheet can withstand the current downturn. Hilton, on the other hand, might be in trouble in 5 years if Blackstone (Hilton's owner) cannot replace their $20 billion debt which will balloon by then.
#23
A FlyerTalk Posting Legend




Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,175
I find that some of the replies are what is called in the securities business as "talking your book". In other words justifying your current position. The fact that new time-shares or hotels are still being built says NOTHING about Marriott's financial situation today as these projects were started a long time ago when things were very different.
I think that looking at how quickly major US Companies, AIG, Bear Sterns, Lehman Bros. have gotten into severe problems or gone out of business very quickly is more to the point. Marriott would NOT have made the multiple changes (60% point increase, etc) created the customer wrath, made things very hard on their sales employees (Marriott & MVCI) unless things were going DOWNHILL FAST. Just look at the 2 most recent posts prior and several others on how difficult things will be getting for Marriott employees. As we can all remember from high school --once a reputation is lost it is almost impossible to regain it.
The longer Marriott lets the anger build........... unless they don't really care about their reputation. Usually where there is smoke there is fire.
I think that looking at how quickly major US Companies, AIG, Bear Sterns, Lehman Bros. have gotten into severe problems or gone out of business very quickly is more to the point. Marriott would NOT have made the multiple changes (60% point increase, etc) created the customer wrath, made things very hard on their sales employees (Marriott & MVCI) unless things were going DOWNHILL FAST. Just look at the 2 most recent posts prior and several others on how difficult things will be getting for Marriott employees. As we can all remember from high school --once a reputation is lost it is almost impossible to regain it.
The longer Marriott lets the anger build........... unless they don't really care about their reputation. Usually where there is smoke there is fire.
Cheers.
#24
FlyerTalk Evangelist

Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
if you think about it Bulgari is a new brand (this costs $$$) the new Ian Schrager partnership (another new brand $$$) Nick hotels is a new brand (again costs a few $$$) new courtyard prototype ($$$) etc....$3B doesn't buy what it use to
#25
FlyerTalk Evangelist

Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
How are they "ripping" current owners? As a current owner I continue to earn the points I earned last year and the year before...the difference is I dont have a mortgage on my timeshare-those in debt (who were earning MI additional money's) are no longer earning a perk...given the state of the financial system in this country I can't say I blame them
#26
FlyerTalk Evangelist

Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
I find that some of the replies are what is called in the securities business as "talking your book". In other words justifying your current position. The fact that new time-shares or hotels are still being built says NOTHING about Marriott's financial situation today as these projects were started a long time ago when things were very different.
I think that looking at how quickly major US Companies, AIG, Bear Sterns, Lehman Bros. have gotten into severe problems or gone out of business very quickly is more to the point. Marriott would NOT have made the multiple changes (60% point increase, etc) created the customer wrath, made things very hard on their sales employees (Marriott & MVCI) unless things were going DOWNHILL FAST. Just look at the 2 most recent posts prior and several others on how difficult things will be getting for Marriott employees. As we can all remember from high school --once a reputation is lost it is almost impossible to regain it.
The longer Marriott lets the anger build........... unless they don't really care about their reputation. Usually where there is smoke there is fire.
I think that looking at how quickly major US Companies, AIG, Bear Sterns, Lehman Bros. have gotten into severe problems or gone out of business very quickly is more to the point. Marriott would NOT have made the multiple changes (60% point increase, etc) created the customer wrath, made things very hard on their sales employees (Marriott & MVCI) unless things were going DOWNHILL FAST. Just look at the 2 most recent posts prior and several others on how difficult things will be getting for Marriott employees. As we can all remember from high school --once a reputation is lost it is almost impossible to regain it.
The longer Marriott lets the anger build........... unless they don't really care about their reputation. Usually where there is smoke there is fire.
#27
Join Date: Nov 2008
Posts: 1
Every time I call the rewards line they keep telling me my points will be posted tomorrow, yet nothing shows. I bought 100,000 points a while ago and they haven't posted those points yet.
Tammy and her team need to step to the other side and recognize what their clients are going through during this period of economic malaise.
A more appropriate move might be to suspend the points for financed deals, but make them cumulative so they can repost them to your account when times get better. Yeah, like they are hurting all that much... They are still offering increases on the hotel users side!
I was intending to buy a second unit and refer a friend; that just evaporated.
Shame on you Tammy!
Tammy and her team need to step to the other side and recognize what their clients are going through during this period of economic malaise.
A more appropriate move might be to suspend the points for financed deals, but make them cumulative so they can repost them to your account when times get better. Yeah, like they are hurting all that much... They are still offering increases on the hotel users side!
I was intending to buy a second unit and refer a friend; that just evaporated.
Shame on you Tammy!
#28
Original Poster
Join Date: Jun 2008
Programs: AA Lifetime Platnum, Marriott Lifetime Platnum
Posts: 48
Financial Condition NOT getting any better.
Today -- Zacks Equity Research analyst reconfirmed his SELL rating on Marriott. Looks like Marriott has taken the ostrich approach to dealing with all the 2009 "Enhancement" complaints from its Elite members. The moderator on the Elite Marriott Rewards website has 599 posts to his "..oh these are good changes.." with 95% of them in disagreement with him.
A number of these members that are upset with the 60% increase in the Award categories and 7-night Travel Package have stated they are leaving the program and booking their 70+ nights for Business Travel with Hilton, Starwood etc. This can not be good.
Driving the best customers away by trying to push through these changes in the current economic environment is not a sound strategy.
Don't confuse your "love of a hotel or vacation experience" with what is really happening due to the Marriott program changes. Continue to contact them and voice your dissatisfaction with the changes they are putting in play January 15th if that is how you feel. Otherwise they will continue to ignore everyone.
A number of these members that are upset with the 60% increase in the Award categories and 7-night Travel Package have stated they are leaving the program and booking their 70+ nights for Business Travel with Hilton, Starwood etc. This can not be good.
Driving the best customers away by trying to push through these changes in the current economic environment is not a sound strategy.
Don't confuse your "love of a hotel or vacation experience" with what is really happening due to the Marriott program changes. Continue to contact them and voice your dissatisfaction with the changes they are putting in play January 15th if that is how you feel. Otherwise they will continue to ignore everyone.
#29
Original Member


Join Date: May 1998
Location: DFW,TX USA
Programs: Lifetime Platinum Marriott
Posts: 1,595
Freeing up Cash for Financing
Back to the original post:
This was a program where they gave you 25,000 points if you kept the loan with Marriott (at a Credit Card type 13% rate).
Many people kept the loan with Marriott only because of the points.
By stopping the program, there is now a reason for many people to payoff the loan (by transferring it somewhere else most likely).
While this will hurt profit a little on the finance side, it will free up capital to use to help people buy TS.
With tightening secondary credit market seems like a smart move.
" ...MVCI is regrettably suspending the issuance of Marriott Reward points to participants in the Program as of November 30, 2008.
Many people kept the loan with Marriott only because of the points.
By stopping the program, there is now a reason for many people to payoff the loan (by transferring it somewhere else most likely).
While this will hurt profit a little on the finance side, it will free up capital to use to help people buy TS.
With tightening secondary credit market seems like a smart move.
#30
FlyerTalk Evangelist

Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
Today -- Zacks Equity Research analyst reconfirmed his SELL rating on Marriott. Looks like Marriott has taken the ostrich approach to dealing with all the 2009 "Enhancement" complaints from its Elite members. The moderator on the Elite Marriott Rewards website has 599 posts to his "..oh these are good changes.." with 95% of them in disagreement with him.
A number of these members that are upset with the 60% increase in the Award categories and 7-night Travel Package have stated they are leaving the program and booking their 70+ nights for Business Travel with Hilton, Starwood etc. This can not be good.
Driving the best customers away by trying to push through these changes in the current economic environment is not a sound strategy.
Don't confuse your "love of a hotel or vacation experience" with what is really happening due to the Marriott program changes. Continue to contact them and voice your dissatisfaction with the changes they are putting in play January 15th if that is how you feel. Otherwise they will continue to ignore everyone.
A number of these members that are upset with the 60% increase in the Award categories and 7-night Travel Package have stated they are leaving the program and booking their 70+ nights for Business Travel with Hilton, Starwood etc. This can not be good.
Driving the best customers away by trying to push through these changes in the current economic environment is not a sound strategy.
Don't confuse your "love of a hotel or vacation experience" with what is really happening due to the Marriott program changes. Continue to contact them and voice your dissatisfaction with the changes they are putting in play January 15th if that is how you feel. Otherwise they will continue to ignore everyone.


