LnF Question
May 28, 2008 | 10:09 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
LnF Question
I'm going to stay a little vague on the property and the location intentionally, so please bear with me.
There's a Marriott property that only has a suite available. Already I can see a better price on another site. Is this an apples-to-apples comparison that LnF would kick in?
Also, I have an existing reservation with another Marriott property in the same city for the same time period. Should I cancel that one before submitting the LnF claim (that is, if it is indeed apples-to-apples)?
TIA.
There's a Marriott property that only has a suite available. Already I can see a better price on another site. Is this an apples-to-apples comparison that LnF would kick in?
Also, I have an existing reservation with another Marriott property in the same city for the same time period. Should I cancel that one before submitting the LnF claim (that is, if it is indeed apples-to-apples)?
TIA.
May 28, 2008 | 10:26 am
#2
Join Date: Sep 2007
Posts: 297
Is the better price on the other site for a suite also?
The room type has to match for the LNF guarantee. If you have time, cancel your existing reservation only after you get a reply for your LNF claim.
your LNF claim should be submitted more than 24 hours before check in time. They get back to you from any where between 6 hours to a day.
Good luck.
The room type has to match for the LNF guarantee. If you have time, cancel your existing reservation only after you get a reply for your LNF claim.
your LNF claim should be submitted more than 24 hours before check in time. They get back to you from any where between 6 hours to a day.
Good luck.
May 28, 2008 | 3:37 pm
#3
Join Date: Oct 2005
Location: South America
Programs: AA Platinum 1MM - Marriott Silver
Posts: 353
There's a Marriott property that only has a suite available. Already I can see a better price on another site. Is this an apples-to-apples comparison that LnF would kick in?
Also, I have an existing reservation with another Marriott property in the same city for the same time period. Should I cancel that one before submitting the LnF claim (that is, if it is indeed apples-to-apples)?TIA.
Also, I have an existing reservation with another Marriott property in the same city for the same time period. Should I cancel that one before submitting the LnF claim (that is, if it is indeed apples-to-apples)?TIA.
2. You must submit your LNF claim within 24 hours of your booking with Marriott. So, cancel the old one, rebook, submit claim. Response is usually fast, within 12 hours.