sophiegirl, I based my post on what I recalled...the details you've provided in bold above were not provided in the original post (as far as I recall).

You didn't mention that you went to a doctor originally, nor did you mention that you weren't able to extend a stay (and for what its worth, unless its an extreme case like when Hurricane Katrina hit or something, I haven't ever seen a hotel not be willing to extend a platinum member's stay - at least not at the rack rate - if you were on a discount rate, maybe not at that rate, but they usually always extend stays if you're already occupying the room - in some states, it's illegal to kick someone out who's already in the hotel & who has been paying - if anything, that'd be a complaint you should fight for)

See aaupgrade's post for why I was under the impression your bones weren't set properly - and now, given your explanation of having gone to the emergency room, you really should take that issue up with your doctor as if he/she had set your bones correctly the first time, you wouldn't need them to be rebroken as you earlier stated you did.

Regarding the meal, as other posters have agreed, you never said you weren't served. If that truly is the case, then why wouldn't you have disputed the charge for the meal at checkout? Or did you not review your bill before leaving the hotel? Did it take 8 weeks (as I'm assuming it's been at least 8 weeks since the accident occurred given your original post) to realize they charged you for something you didn't consume?

You asked us to please read it carefully before responding - which I think many of us did.

bhatnasx - can you review your own post and think about this logically?
You say that you have never known a hotel not to extend a stay - and that I should fight for that.

Why wouldn't I dispute the charge for the meal at checkout? Did I not review my bill? Did it take 8 weeks for me to realize that?

Both of these issues were a part of what my original post were about! A plat member, an injured plat member no less, cannot get an extension? And the breakfast wasn't on my bill when I checked out - it was added later. Did it take me 8 weeks for me to realize it? No. I wrote the post 8 weeks later. (and let''s get real - even if it had been - I am there with multiple broken bones and you think I should have reviewed the bill at the time ???)

As for my arm, your statement....you really should take that issue up with your doctor as if he/she had set your bones correctly the first time, you wouldn't need them to be rebroken as you earlier stated you did...is completely out of line. You have no way of knowing whether they were set correctly, and you certainly cannot determine whether they need to be rebroken, or why.

Do I think you read the post carefully? I have no clue. Do I think you saw the word compensation and based your entire response on the fact that you felt I wanted "something for nothing"? Yes. Your summary of my OP was quite sarcastic in tone, and indicated as such.

Sophiegirl,

Bahtnasx' summary was actually a very good summary of your original post. He was going from memory, and did a nice job on all of the points brought up.

There was no sarcasm in his post.

Let it go, Sophiegirl.

Frankly I think we should all let this go as the story keeps changing. If the original post had been written carefully before it was posted, then reading it carefully may have worked. As it is we all read it carefully which is evident from all of our similar replies to the OP; but since it wasn't written carefully, including details that were omitted, and some are probably still being omitted then further discussion will be pointless. With the original post gone, there is no point continuing.

What makes it so unbelievable to me is that every detail that she adds is in her favor:
Hotel kicked platinum member out
Food was never served
Bones were set correctly but now need to be rebroken

I must say I am utterly confused. I can only add best wishes for the OP in getting better. I'm not sure if I had multiple broken bones that I could have packed, checked out, gone to another hotel, checked in and then gone to the ER. I'm too big of a wimp.

Sophiegirl, I'm so sorry to hear you were involved in an accident resulting in broken bones

I didn't have a chance to read your OP but from what I gathered, you felt the hotel could have done a better job in handling the matter. Let's face it if they had you would probably be posting something positive about your experience.

I once took a fall at The Hilton in Cancun, Mexico. I was in the shower when I slipped and fell. I gave out my back that I couldn't even get up. In fact what went through my mind was that old commercial where the woman yells.. HELP I'VE FALLEN AND I CAN'T GET UP. I'll never make fun of her again... Anyhow my partner heard me yelling and came to my aid.

When my partner called downstairs for them to call an ambulance they refused until the hotel Doctor checked me out herself. I was in so much pain I could barley make outside the shower. The Doctor assisted my partner in moving me to the bed. The Doctor gave me an injection for the pain. She told me that I didn't need to go to the hospital but that I should not be on my feet. She visited me everyday and gave me 2 other injections for the pain.

All that time no one from the hotel ever called or inquired about my condition and guess what? When I went to go check-out barely walking... The hotel had the nerve to charge me for the doctor's services

I later found out that the shower tiles had recently been replaced and in error the ones placed on the floor had no traction. They used the same ones found on the wall.

The charges were eventually reversed... but the damage was done in more ways than one. I no longer stay with Hilton and I canceled my HHonors Diamond account.

Bottom line Sophiegirl the hotel failed to extend you common decency and they acted in bad taste... exactly what happened to me.

I hope you do get better

I'm not sure why it's out of line - if you take it that way, I apologize. I was simply stating what I percieve to be a fact. When a bone is broken and a doctor sets it properly, it usually heals properly. If it isn't set properly, then generally it needs to be rebroken & reset - I didn't claim that it needed to be rebroken or reset - you said that it did in your original post (which is now deleted). I'm not sure why you take so much offense to that. If there's another explanation, feel free to provide it. Again, though, I apologize if I've offended you.

Your post (some of which is quoted here) says you feel you deserve some indication that the hotel was aware of your injury. You did mention a call or a letter or something (such as a "free weekend" - your words, not mine). I did base my first response on that fact - as you said that was the purpose of your post (starting out with the "My question is more emotional - I feel that I deserve(d)..." As for me stating that you ate your meal (which is why I thought it was strange you'd expect them to comp it), in the post #16, your exact words were "they charged me for the meal I was eating when I fell!" - the italicized words, to me, and most reasonable people, implies that you were actually physically eating a meal (and maybe got up to use the restroom or something midmeal when you fell - I don't know). I did not mean for my summary to be sarcastic - I just provided a summary of what I recalled - I couldn't give exact wording, just the key points that stuck out in my mind.

I'm sorry you got injured - broken bones suck - I've been there & had a few in my time. But my first post in this thread was specifically answering the "emotional question" you asked. After you deleted your first post, I summarized to the best of my ability. Only later did you provide more & conflicting information. Different people have different perspectives on things.

I'm going to follow aaupgrade & Fripp's advice & let this go now...

very annoying.

Exactly

and to whomever said let it go > Ditto

I think this thread has run it's course... It's now turned into a witch hunt. Can the MODS please close it.

just curious, who do you think is being hunted? I agree (turning into a witch hunt) with you but I don't think we have the same witch here

In response to multiple requests, I'll close this thread.

Bruce
Moderator