Weekend in SEA - Wow!
Nov 12, 2007 | 9:45 am
#1
Original Poster
Join Date: Jan 2004
Location: Memphis, TN
Programs: DL DM 1MM, MR Plat Premier, Nat'l Exec Elite, Hilton Diamond
Posts: 347
Weekend in SEA - Wow!
Mrs Hazmike needed a MR & we found cheapo tickets on NW. Since I had a $100 BB & a truckload of Marriottt points I bought $1000 of Marriott cheques & we headed off to the Seattle Marriott Waterfront this past weekend.
Nice hotel, less than a 10 min walk to the Pike St. Market...so, Fri night I called the front desk and ask if the CL is open for breakfast Sat. morning. "Oh, sure, but only 6 am - 9 am". While that sounded odd for a weekend, we took it as gospel. At 8:30 we headed for the CL. Oh, oh...closed. We had stayed in this property in late Oct & the CL was open for breakfast on the weekends...but this is low season.
I went to the FD and explained the conversation I had with xxxxx the night prior. They pulled up my folio & promptly advised that we were entitled to a full breakfast in the restraunt. We chose the buffet that included tiger prawns, omlets, thick-cut pepper bacon, steel-cut oatmeal, very nice indeed. All I paid for was a 5.00 tip both mornings.
Low season ends in mid-Feb. We 're going back in Jan...maybe for just the tiger prawns.
As an aside, there is an awfull lot of whining on this forum about how Marriott forgot about the customer, how Marriott screwed the customer, dirty rooms, no Plat benefits...you've all read them. Maybe so, but I've found that more often than not, a smile & manners go a long way in the travel business. I too have had issues with Marriott and in the old days, Hilton. But I've always found a way to work things out so that I was satisfied without acting like a four year old.
Mike
Nice hotel, less than a 10 min walk to the Pike St. Market...so, Fri night I called the front desk and ask if the CL is open for breakfast Sat. morning. "Oh, sure, but only 6 am - 9 am". While that sounded odd for a weekend, we took it as gospel. At 8:30 we headed for the CL. Oh, oh...closed. We had stayed in this property in late Oct & the CL was open for breakfast on the weekends...but this is low season.
I went to the FD and explained the conversation I had with xxxxx the night prior. They pulled up my folio & promptly advised that we were entitled to a full breakfast in the restraunt. We chose the buffet that included tiger prawns, omlets, thick-cut pepper bacon, steel-cut oatmeal, very nice indeed. All I paid for was a 5.00 tip both mornings.
Low season ends in mid-Feb. We 're going back in Jan...maybe for just the tiger prawns.
As an aside, there is an awfull lot of whining on this forum about how Marriott forgot about the customer, how Marriott screwed the customer, dirty rooms, no Plat benefits...you've all read them. Maybe so, but I've found that more often than not, a smile & manners go a long way in the travel business. I too have had issues with Marriott and in the old days, Hilton. But I've always found a way to work things out so that I was satisfied without acting like a four year old.
Mike
Nov 12, 2007 | 9:56 am
#2
Join Date: Dec 2006
Location: Charleston, SC
Programs: UA 1P, CO Plat, MR Plat, SPG Plat, US Dirt
Posts: 1,506
Love this hotel......stayed for 2 nights on my way out there to visit my aunt and uncle......they truly take care of the customer and when I was there, I was treated like I was a guest at the Ritz......in high season, it is astronomical to stay there but if you get a good rate (AAA, VIP, Govt)-book it because it will be a great experience for you.
Did not have the breakfast downstairs since the lounge was open but upstairs had a great spread so im sure downstairs would be the same!
Did not have the breakfast downstairs since the lounge was open but upstairs had a great spread so im sure downstairs would be the same!
Nov 12, 2007 | 11:16 am
#3
Join Date: Aug 2001
Location: Beaverton OR
Programs: GE, AA PLT/2.6MM, BR Gld, Royal Carib. DM+, Celebrity Elite, NCL PLT, Princess Elite
Posts: 1,643
The Seattle Waterfront is one of my favorite hotels anywhere. We stayed there using points last month and got one of the few rooms with a balcony attached. In cruise season the rates are sky high (the hotel is directly across from pier 66), but the location is perfect.
Nov 12, 2007 | 3:32 pm
#4
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,012
I enjoy this hotel a lot - it's my most common Seattle hotel. Oddly enough, it has my corp rate available far more often than the other 4 downtown Marriotts - and it's by far the nicest overall property. The others aren't bad by any stretch - just not quite as good as the Waterfront.
Two years ago this was reversed: I always stayed at the Renaissance because my corp rate was never available at Waterfront. I'm not sure why it changed...perhaps more business travelers prefer the Renaissance location over Waterfront. In any case, I'm not complaining. Nice lounge, clean rooms, great staff, good restaurant.
Two years ago this was reversed: I always stayed at the Renaissance because my corp rate was never available at Waterfront. I'm not sure why it changed...perhaps more business travelers prefer the Renaissance location over Waterfront. In any case, I'm not complaining. Nice lounge, clean rooms, great staff, good restaurant.
Nov 12, 2007 | 3:49 pm
#5
Join Date: Sep 2005
Location: ORD
Programs: AA; Marriott; SPG; HH
Posts: 3,473
I enjoy this hotel a lot - it's my most common Seattle hotel. Oddly enough, it has my corp rate available far more often than the other 4 downtown Marriotts - and it's by far the nicest overall property. The others aren't bad by any stretch - just not quite as good as the Waterfront.
Two years ago this was reversed: I always stayed at the Renaissance because my corp rate was never available at Waterfront. I'm not sure why it changed...perhaps more business travelers prefer the Renaissance location over Waterfront. In any case, I'm not complaining. Nice lounge, clean rooms, great staff, good restaurant.
Two years ago this was reversed: I always stayed at the Renaissance because my corp rate was never available at Waterfront. I'm not sure why it changed...perhaps more business travelers prefer the Renaissance location over Waterfront. In any case, I'm not complaining. Nice lounge, clean rooms, great staff, good restaurant.
