Bonus bucks questions and issues [Merged threads]
#106
Join Date: Jul 2005
Posts: 24
Expired Bonus Buck Certificate
I have a $100 Bonus Buck Coupon that expired on May 31, 2005. I redeemed for this coupon last year using my points from a loyalty program. My original purpose for redeeming this coupon is for our honeymoon, however, my brother in law decided to pay for our hotel stay and therefore, I did not end up using the coupon. Now that the coupon had expired, I tried calling Marriott to see if they can extend the expiration date and they said they cannot.
Has any of you tried using an expired Bonus Buck Coupon or have managed to extend the expiration date before?
Thanks!!
Has any of you tried using an expired Bonus Buck Coupon or have managed to extend the expiration date before?
Thanks!!
Last edited by altiguy; Jul 27, 2005 at 6:28 pm
#107
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 453
My mother is the king of going up the command ladder until she gets the answer she wants to hear. She attempted to use a expired bonus buck and gift check. They budged on the gift check (probably because it is like cash, and in some states expiring is illegal) no luck whatsoever on the bonus buck.
Just my 2 cents.
Just my 2 cents.
#108
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
I dimly recall that expiration dates are restricted in California. You may be able to use it there. I'm sure that our California participants can say more about the rules there.
Bruce
Bruce
#109
Join Date: Jul 2004
Location: DC metro
Programs: PC Platinum Ambassador, Marriott Gold Elite, UA 2P, Starwood Gold, Avis First, Bolt Bus $1 Rider
Posts: 1,175
check some other threads
someone posted that they were able to use one
it may help if you are a elite member also
someone posted that they were able to use one
it may help if you are a elite member also
#110
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
As a fact GIFT CARDS cannot expire in California as they do in some other states after a year or so. I am not sure about gift checks/bonus bucks/certificates i.e.
#111
Join Date: May 2002
Location: New York, NY
Programs: DL-Platinum, Starwood-Gold
Posts: 155
It couldn't hurt to write a letter
#112
Join Date: Feb 2001
Location: High Point, NC
Posts: 516
Wonder if there is anyone here from Rhode Island? A company that we print coupons for, had to change the format for Rhode Island as they were not allowed to have an expiration date on them there. Don't know exactly what the law was or how it would apply to Bonus Bucks.
#113
Join Date: Jul 2002
Location: Madison, WI, USA
Programs: Marriott-Platinum, Hilton-Gold, Avis-Preferred, GoldPoints-Elite, Gold Crown Club, Priority Club,etc
Posts: 94
Originally Posted by cndij
Don't know exactly what the law was or how it would apply to Bonus Bucks.
My 2.5 cents (Inflation)
#114
Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
Originally Posted by holtju2
As a fact GIFT CARDS cannot expire in California as they do in some other states after a year or so. I am not sure about gift checks/bonus bucks/certificates i.e.
#115
Join Date: Feb 2005
Location: Chicago
Programs: Hilton Diamond
Posts: 112
Once they expire just throw them in the trash
#116
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Premium Pounds: watch for after-the-fact "readjustments"
Finished up a stay at the Ren. Pere Marquette in New Orleans. I've described this less-than-stellar stay in other threads in rather painful detail, so I'll just stick to the topic of Premium Pounds here.
Upon check-out, I encountered a clerk who had never heard of Premium Pounds, and for that matter was unaware of the concept of "foreign currencies". I was half-expecting this, so I remained very calm and polite and used that morning's Wall Street Journal to explain how other countries don't use dollars but rather other money that can be expressed in terms of dollars by using a foreign exchange rate table.
The table in the WSJ showed the value at $1.735, so I explained that my Premium Pounds certificate was worth $173. (Forget the fifty cents...I didn't want the clerk's brain to explode.) He was cool with it, credited $173, off I went...
Well, a few days later, I noticed an $11.72 charge from the hotel. My first thought was that someone fabricated a minibar charge to my account. I called the Gold line and was redirected a couple of times and eventually wound up talking to some sort of regional accounting agent who said that my certificate had been "readjusted" to $161 and change.
She said that the exchange rate was $1.61, I explained to her that she was likely looking at a retail rate for a customer exchanging cash for cash. I offered to email her interbank rates, charts, whatever... She agreed, said it wouldn't be necessary, and reversed the charge.
Just a heads-up for folks who use these certificates. Watch for this readjustment - which would always be in the $10-15 range regardless of the exchange rate, because that's about the "juice" that a retail currency exchange place would skim off of a hundred quid...
Upon check-out, I encountered a clerk who had never heard of Premium Pounds, and for that matter was unaware of the concept of "foreign currencies". I was half-expecting this, so I remained very calm and polite and used that morning's Wall Street Journal to explain how other countries don't use dollars but rather other money that can be expressed in terms of dollars by using a foreign exchange rate table.
The table in the WSJ showed the value at $1.735, so I explained that my Premium Pounds certificate was worth $173. (Forget the fifty cents...I didn't want the clerk's brain to explode.) He was cool with it, credited $173, off I went...
Well, a few days later, I noticed an $11.72 charge from the hotel. My first thought was that someone fabricated a minibar charge to my account. I called the Gold line and was redirected a couple of times and eventually wound up talking to some sort of regional accounting agent who said that my certificate had been "readjusted" to $161 and change.
She said that the exchange rate was $1.61, I explained to her that she was likely looking at a retail rate for a customer exchanging cash for cash. I offered to email her interbank rates, charts, whatever... She agreed, said it wouldn't be necessary, and reversed the charge.
Just a heads-up for folks who use these certificates. Watch for this readjustment - which would always be in the $10-15 range regardless of the exchange rate, because that's about the "juice" that a retail currency exchange place would skim off of a hundred quid...
#117
Original Poster
Join Date: Aug 2000
Location: IAD/DCA
Programs: UA 1K and Million Miler; Marriott Lifetime Platinum Premier
Posts: 376
Consider your readjustment refund a gift. I do lots of international travel and I have always found exchange rates and Marriott to be 5 to 8 oercent lower than "official" exchanage rates. It's not much different than paying a commission to get currency exchanged at a bamk or currency exchange booth although Marriott 's exchange rates are still somewhat less attractive than the rates offered elswhere.
#118
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
Originally Posted by happywanderer
Consider your readjustment refund a gift. I do lots of international travel and I have always found exchange rates and Marriott to be 5 to 8 oercent lower than "official" exchanage rates. It's not much different than paying a commission to get currency exchanged at a bamk or currency exchange booth although Marriott 's exchange rates are still somewhat less attractive than the rates offered elswhere.
#119
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,320
Originally Posted by pinniped
I do lots of international travel as well and I'm familiar with commission and the buy/sell rates typically seen at a Bureau de Change. This is a different situation: no actual foreign currency transaction ever takes place. The hotel doesn't need to engage a bank or handle actual U.K. banknotes. They just slap a credit on the folio and run the Premium Pounds cert back through Marriott.
I believe Marriott is well within its rights to use a discounted conversion rate (just like your credit card) when calculating the value of Premium Pounds. I also understand that others will certainly disagree.
#120
Join Date: May 1998
Posts: 6,790
Originally Posted by zakami
I do not think the California law will apply to bonus bucks since it was a freebie and no one had to "pay" for it.
Last edited by Counsellor; Jul 30, 2005 at 11:05 am