Systems Outage Update
Aug 18, 2018 | 7:13 am
#1
Original Poster
Company Representative, Marriott Rewards
Join Date: Apr 2018
Posts: 25
Systems Outage Update
Members,
Thank you again for your patience as we transition to one new program for you. Below is an update on the system transition happening this weekend.
As you know, we have planned outages through the weekend to ensure a smooth move to our new loyalty program. These outages will impact Marriott.com, SPG.com, the Marriott and The Ritz-Carlton mobile apps, the SPG mobile app and our call centers.
Ahmed El Tagoury
Social Media Specialist
Marriott International
Thank you again for your patience as we transition to one new program for you. Below is an update on the system transition happening this weekend.
As you know, we have planned outages through the weekend to ensure a smooth move to our new loyalty program. These outages will impact Marriott.com, SPG.com, the Marriott and The Ritz-Carlton mobile apps, the SPG mobile app and our call centers.
- To ensure site stability, account combine functionality will be rolled out to members in batches through Monday.
- Throughout the weekend, when you log in to your account you should see all of your Marriott Rewards activity, but only 2018 SPG activity. Dont worry -- if you would like to see your full 24-month SPG account activity, there will be a link on your profile with that information. Check out view previous SPG activity in your profile or on the mobile app.
Ahmed El Tagoury
Social Media Specialist
Marriott International
Aug 18, 2018 | 7:24 am
#2
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,775
Since there is a duplicate post in the SPG forum. I'm closing this one. Any questions/comments can be posted in the SPG copy of this thread:
Systems Outage Update
Systems Outage Update
Last edited by hhoope01; Aug 18, 2018 at 7:51 am